Great food but service leaves something to be desired. If the goal is to win customers and repeat customers then you might have staff that acknowledges you. We literally had to track someone down to help seat us, with at least 3 staff just standing around and still took several minutes to get a table. We felt like we were bothering them. Finally got seated and took forever to just get water. Overall disappointing and will be going to other restaurants that actually want our business. read more

My server at lunch today, Tyler, was exceptional. I could tell he was hustling and as a result I had a very efficient and satisfying lunch. Thanks! read more

Excellent pizza. I know this is a chain, however the pizza is perfectly cooked and the undercarriage has a nice char to it without being overdone or burnt. I do wish they used a different style of pepperoni but it is still a solid pie. read more

Best pizza in Texas. Hands down. Every ingredient is top notch. We don't even bother with other pizza places. Everything we try is dissatisfying. We are east coast people and just know good pizza. THIS IS IT. read more

Four stars because Manager did a great job de-escalating as we waited for the oven to be warmed which we didn't mind waiting initially. The waitress may have been overwhelmed as she did not communicate effectively regarding our expected wait time after oven was ready. To our surprise it took an hour to get our pizza. This pizza was tasty. The other pizza we ordered was burnt on the edges (not pictured) we were too hungry to send it back. I learned that it is best to not dine in if you are famished prior to 4 p.m. read more

Grimaldi's Pizzeria - Pizza Near Me - Grapevine, Texas

We started off with a trio of bruschetta; there was mushroom, artichoke and olive - I had the olive one of it was very tasty. Next came out the salads; a caesar and a mediterranean- both very fresh and tasty - not heavy on the dressings. Then we tried a selection of their pizzas; The Don, their Traditional Pizza Topped with Italian Sausage, Meatballs and Pepperoni - it was good and all their cheese is hand cut rather than shredded. Next was their White Pizza topped with mini pepperoni which again was great, a lot of cheese. Finally their Garden pizza aka their veggie pizza, topped with Fresh Roma Tomatoes, Sliced Onions, Mushrooms and Black Olives, however all the toppings made the base a little soggy. Also I asked for ranch to dip my crust in, and got told "our crust is so good it doesn't need ranch, but your welcome to bring your own!", lol - tbh I could have done with some ranch. Then we tried a selection of their desserts, we got a big slice of their Caramel Coconut Cheesecake, a chocolate cannoli and a trio selection plate with a slice of tiramisu, Oreo cheesecake and a cannoli. TBH I wasn't keen on many of the desserts, I'm not a big cheesecake fan, and I wasn't keen of the cannoli filling, too sweet cream cheese frosting. However the tiramisu was great, next time I just want one big slice of that! The restaurant itself has a nice feel about, very swish and modern, and the open bar. I loved the overhead lighting; the wine bottles were soo pretty. read more

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10/10 all around - good setting ; amazing pizza and great staff who are always welcoming. Love it

Just got off the airplane at DFW and wanted to get pizza. Walked in at 2:40pm and was told they stoke the fire at 3pm. The man proceeded to tell us they stopped taking orders because they "clean out the oven every day" and then said we could get a salad. The timing didn't make sense, he was a bit condescending and who the heck goes to Grimaldi's for a salad. I'll never return to this location. I'll give my business to the Grimaldi's in my area. Disappointed in the fact we were told two separate things and refused pizza service. read more

Ordered from Grimaldi's and Uber delivered it. Wrong pizza. I ordered ham and jalapeño but got pepperoni. Crust not cooked. Cold. Seriously the worst pizza I have ever tasted. I called to complain and they did nothing other than telling me to take it up with Uber. Terrible customer service. Would not recommend this place. read more

surprisingly amazing! the hot honey pizza, salad and calzone were all great! we both enjoyed our wine pairings as well. patio was perfect weather, a rarity in texas and our server Victoria was super sweet and attentive. we will be back! read more

We ordered a pizza before noon to be delivered, expecting it to arrive around 1:00. Checked the status at 1:00 and it was showing delayed. Kept waiting for it to arrive, and after 1:30, checked again, and the app was showing the order was cancelled. Called the restaurant and spoke to the manager, and they refused to do anything about it (i.e. make the order and deliver it, with comp extras or coupons or something) except refund the money. This is absolutely terrible service and unacceptable. I will never be dining at this location in the future, and will be spreading the word about our terrible experience. read more

Delicious Pizza and great customer service ! I mean I am totally ruined for any other pizza in my area... i get the 3 meat pizza add mushrooms & red onion! Dang is that sweet!!! I really love the way the crust comes out of a brick oven ~ it's perfect. read more

Grimaldi's Pizzeria - Pizza , had to bite it before I snapped the photo! It's that freakin good! - Pizza Near Me - Grapevine, Texas

Great coal-fired pizza!! Love it. It's exactly what pizza should be. Wish I had one closer to me.

My favorite pizza!!!! We love Grimadi's. The service, establishment and food was perfect! We strongly recommend The Don, a margarita pizza with meatballs and the cauliflower personal pizza we're all our staple favorites. read more

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Service was great. I can't recall out server's name, but she was awesome. Attention to detail, waters filled, no-pressure atmosphere; she was great. She was a few years older and more experienced than her colleagues, and it showed. I'd rate our visit 5 stars if based solely upon service. Kroger-tier wine list. Cheesy "NY" style atmosphere and decor. Extremely overpriced. I've worked in the pizza industry for nearly 20 years; their pizza is "ok" at best. Sauce was tasty, cheese was fitting and the toppings were evenly distributed and I didn't feel skimped, but the crust.... boy, what a disappointment. There's nothing NY about it and while marginally tasty, this is nothing better than pizza you could make at home with Pillsbury dough. Nothing tasted freshly made aside from the dough. A plus for sure, but a freshly-made pizza should engulf the room, your mouth and your nose with aromas. None of that happened. For the money you could spend on a date for two, you could buy enough flour to learn to make pizza at home and never be disappointed like Grimaldi's again. read more

We waited 40 minutes after our initial 20 minute wait. Then our table was for 5 and they only had a 4 top. But they sat us anyway. We always get the Brooklyn bridge pizza, which we live. We also tried the chicken ricotta pizza. 3/5 liked it. The lemon salad was yummy. read more

I ordered online at 7:40pm at this location (Grapevine). Said Will be ready at 8:25pm. My husband got up there And waited 20 minutes after the pickup time. This is not the first time. My husband said the staff were not friendly. Not the first time for that either. Honestly, this is management problem starting two years ago. Won't be ordering there again any time soon. Such a disappointment. read more

Rather disappointing. My family and I had eaten our first slice of pizza when I noticed something odd on top of our pizza. With the waitress by our table she watched with distaste as I grabbed a fork and lifted what was a small hairball off our pizza. They offered to make our pizza and they second was poorly made as it seemed as the dumped the sauce on it. Just ridiculous. read more

Grimaldi's Pizzeria - Pizza Near Me - Grapevine, Texas

Salad is always consistent and pizza is not. We always order the same thing. Sometimes the pizza comes with a lot of sauce and lots of ricotta..... Today, we went in for a large pizza which is already 18 dollars for just cheese. You can get ifratelli (loaded pizza for 18 bucks and it's quality is always better).. anyways.... my husband doesn't like ricotta so we always get meatballs on the whole thing and ricotta on half. My husband decided he wanted pepperoni. Our pizza comes, looks delicious. Had a lot of trouble finding the ricotta I had to pay 2.00 for on 4 slices of pizza. The cheese was so laid on it didn't even melt. You couldn't even bite through it. Pizza had very little sauce (don't you DARE ask for more sauce... they charge you for that too) I ate one piece of pizza and pulled off all the unmelted thick layer of cheese. No one at our table enjoyed our pizza, we did take it to go, because I'll re bake it at home and we paid a lot for that pizza and weren't just going to leave it. Our waiter did come by and ask how it was, we showed him the unmelted mountain of thick cheese and he even scoffed a little bit about how not right it looked. It was horrible. His suggestion was to take the remaining pieces and place them back in the oven. There were four people (3 adults and a 3 year old) who all had a piece already... take it and put it back in the oven? No. We should have had a new pizza especially since we were paying almost 30 dollars for a pizza. My disappointment here was no manager came and looked at it, offered to make a new one, or even apologized. Waiter offered to give us a free cannoli because our pizza wasn't good. We weren't looking for a free pizza. Just a new one. We would frequent Grimaldi's often and this visit really ruined it for me and we will not be wasting our money for expensive and mediocre at best pizza. read more

Grimaldi's Pizzeria - Pizza Near Me - Grapevine, Texas

Food was SUPER good. Service was really nice, lots of regulars. Ambiance was super nice. The lighting, music, vibe was very good. Got an 18" 1/2 Don and 1/2 Margarita to share between three people(including two men lol) and it was a perfect amount! It ended up being about 30$ in total! read more

I came to Grimaldi's for the first time. I started with the Mediterranean salad. It was delicious. Even the small is enough for two people. The pizza is served thin crust. I enjoyed it with the house red wine, which is 50% off on Tuesdays. The price is higher than your standard pizza joint, but I enjoyed the food and atmosphere. read more

Grimaldi's Pizzeria - Pizza Near Me - Grapevine, Texas

I like to go to FW Grimaldi. I like the area there... But, they did not seem to care about their customers, last time I was there. So went back to Grapevine. GREAT SERVICE from when we walked in till we walked out!!! Food was great ALL Staff was helping each other!! Even though I like the FW area better. Will go back to my old hunt Grapevine!!! From now on. read more

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I hate this Grimaldi's service. We have ordered to go several times, every time there's a 45 minute to 1 hour wait. That's not the worst!! The lady with the green hair at the bar usually tries to cheat people out of their change. One month ago it was $5, today was $10. I gave her $40, expecting $13 back and she only gave me $3. When I pointed out her mistake she didn't even apologize, she just handed me my $10. I told my husband and my kids that I refuse to order from there again. They love the pizza but I hate thieves and bad service. read more

Please don't kill me pizza experts, by far the best pizza in Dallas!!! Everything about this place is grea

Damn I hate giving a bad review like this. Made a to go order tonight. They told me it was going to take 45 minutes to get that ready which I thought was a little long but I showed up to the restaurant 50 minutes later to pick up my. I was meant by a sea of people waiting in the pick up corner, like 10 people and I knew it wasn't going to be good. They were clearly backed up so many people waiting for their orders and they told me it was going to be another 25 minutes after I arrived to get my pizza. I even saw someone who got their order leave, come back saying their order was wrong. What's going on Grimaldis? Almost two hours for a pizza? read more

The Grimaldi's in Dallas is amazing. However, the Grapevine location is a vast disappointment. Save your money, Don't order from here. We have given this location so many chances and every time they disappoint. Last night we ordered pizza and I will never order from here again. See pics. There were hardly any toppings on both the pizzas, given the price of Grimaldi's you would think they would be generous, or at least meet the bare minimum of expectations. We ordered the Brooklyn Bridge pizza which comes with sausage, ricotta cheese, and roasted red peppers. I did not see or taste one roasted red pepper. You can see in the picture that there was barely any sausage. We ordered a traditional pizza and paid extra to add pepperonis to the "whole" Pizza. You can see in the picture there's actually a slice of pizza that has zero pepperonis on it. I literally had to take toppings from multiple slices of pizza to make one edible slice for each type of pizza. We also ordered two Caesar salads, which were really good, but come on, no one orders pizza without expecting to enjoy pizza. Our tab was over $100 and this is the crap they gave us. We are throwing away all the leftovers cause it's literally pizza bread and marinara, such a waste of money. AND in my pizza there was black solid crunchy bits that felt like I was chewing on glass!!! I took a chunk out of my mouth, it definitely was not food. I don't know if part of there grill came off with the pizza or what. It was sooooo hard. read more

Grimaldi's Pizzeria - This is the Brooklyn Bridge Pizza - Pizza Near Me - Grapevine, Texas

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We ordered an 18" pizza (half pepperoni and the other half salami and artichoke). Mind you this was a $31 pizza. In my mind I was thinking of the wood fired pizza you get Italy. We received the pizza and it was dismal. The pepperoni side was fairly topped but the salami and artichoke side was like they took ONE SLICE of salami and ONE artichoke and sliced it and distributed across the entire half. Unreal. We only get across to Grapevine once in a blue moon so to see how pathetic this pizza came out was extremely disappointing. read more

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I decided to bring my family here on a Saturday for lunch. We sat in the bar area and had a great view to watch the football game while socializing over pizza and drinks. I will be back on Tuesday for 1/2 price bottles and glasses of wine. My father who is a US Navy Seal was delighted when we got the check and the waitress gave us 15% off for his service. Grimaldis supports our troops by offering 15% for service members. The pizza is made fresh and never frozen. If you have never had a Grimaldis pizza you are missing out! read more

Grimaldi's Pizzeria - Pepperoni & Italian Sausage Pizza - Pizza Near Me - Grapevine, Texas

Great pizza, cute Brooklyn decor, and the bartenders are kind. They have a happy hour on Tuesday with half off wine, etc. Love the Mediterranean salad, their Margherita pizza and then we typically make our own. The location is a bit weird, I hate the parking situation, but it's a decent pie. read more

Had daughter's 13th birthday there along with 13 friends and several parents. Service was great as well as the atmosphere on the outside patio. Unfortunately the kids just wanted cheese pizzas.. when the pizza's arrived at the table you could not tell what type pizza it even was... pizza's had very little cheese or sauce and were burned.. large black burned bubbles in pizza. Food was a zero, atmosphere and service a four. read more

We were sat in the bar area and no one ever came for our drink order. Had to ask the hostess to get a server for us. Bartender came over and took our drink order and we ordered a pizza to speed up the service. After an hour we asked for a manager and he came over with an attitude. We explained that several tables that were seated after us were already finishing their meals. He rudely said well I don't know what order they were put in. We just got up and left still hungry and over an hour later. Terrible service! Avoid this place! read more

The Don is my go to pizza always now. Like I just can't order from anyplace else now even though I live 20min away. It's almost awful how much I love it because it's such an inconvenience when the craving hits, but it never disappoints! Great service, cute decor, and amazing pies! And cheesecake, definitely don't forget the cheesecake! read more

Four years ago I gave 5 with beautiful photos of unreal pizza. Today I did a take out and now I'm done. Too bad. Wife and I are now cooking our pizza at our house. Adding toppings as none were on there. Almost all crust. Ordered it crispy and it was soggy. Sorry guys, I'll miss the old days. Pathetic pizza. And I tipped 15% on the app which was already added automatically. Even though I put my own order in and picked it up myself. Photos are what I picked up and how we fixed it for dinner. read more

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So good! The White Pizza and Cesar Salad were both so good! Very attentive staff. We will definitely go again!

This has become an occasional lunch destination for myself and a dear friend and former co-worker to have a nice lunch and catch up. It's about midway between us, and it's not overly crowded during lunch. Our usual pattern is to order a shared pizza and something for an appetizer. From the appetizer list, we've had the following: Antipasto - Featuring a generous amount of fresh mozzarella, an assortment of olives, and genoa salami, this is a nice starter, but it could use some additional variety in the meat department. Bruschetta trio - A seasonal dish featuring marinated mushrooms & roasted red pepper, marinated artichoke, and an olive medley on individual toast rounds. They were all fairly good; adding some acidity would have helped this dish For pizzas, we've done several different ones, and they've all been really good. I've never had NY pizza in NY, so I can't speak to the authenticity, but they always have a nice crust and quality toppings. Our most recent featured mushrooms, red peppers, Italian sausage, and kalmata olives, and it was definitely a knockout. We'll be back for more pizza and chatting, for sure! read more

Food was good - 3 couples went together, all ordered pizza and drinks. Two glasses of wine came out, server said they were waiting on clean glasses for the other two. I think server forgot. It took a while and the place was not packed. Then two pizzas come and third did not. It was 10 minutes later - forgot ours until we asked. Server never came by to check on us - will not go back unless management changes. read more

This place had a little bit more of an upscale feel then a regular Pizzeria. It was clean and the decor was nice. All of the pizzas I had work good but I think the Margherita was the best. I always doctor up my pizza with a little bit of parmesan and red pepper but they also had garlic powder and oregano which I highly recommend experimenting with because they really helped bring out the flavor of the pies. 3 small pizzas and a soda cost about $50. Little pricey for pizza but like I said, a little higher end vibe walking in so I'm not surprised. And it is coal fired which you can taste. I give five stars for consistency so if I try it again I will update accordingly. read more

Grimaldi's Pizzeria - The Brooklyn Bridge - Pizza Near Me - Grapevine, Texas

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I'm not sure what I was expecting but I was pleasantly surprised by the ambiance, food, and service!! We were promptly greeted and shown to our table. The host sat us near the bar which normally isn't my favorite spot because it's typically noisy but it was perfect! The restaurant had a good amount of people but even then you didn't hear a ridiculous amount of noise from the employees or other customers. I definitely appreciated this after a long day! The decor is inviting, warm, and calming! I loved their wine bottle chandeliers! Our waitress was amazing! She kept our drinks filled and made sure our other needs were being met. We were even served the first slice by a manager. We ordered the caprese salad as an appetizer. The mozzarella and tomatoes were fresh and a perfect starter to our meal. We ordered the Don and it did not disappoint! You can taste the love and work put into the crust! Their sauce was delicious and they used the perfect amount! Loved that the mozzarella cheese was sliced instead of shredded! It made the cheese seem extra gooey! The meatballs and pepperoni were graciously give for toppings! We ordered the largest and definitely had leftovers! "Oh, we're definitely coming back!" -My boyfriend read more

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Grimaldi's! You let me down. Second time ordering from you. First time was good. This time wasn't. Long, black hair in the pizza toppings has put me off of coming back. read more

Sooooooo good! The servers were attentive, but not overly so, and the food was awesome! The caesar salad was particularly good, not overdressed like a lot of places. The margarita pizza was so fresh tasting, and the basil was very well distributed. We had a fun time, and all of the desserts were delicious! I really enjoyed it when the owner came out to talk about the history of Grimaldi's, it was interesting to hear about how they change the water so it matches the water in New York, which makes their dough so unique (and oh, how that crust was tasty, tasty goodness). The wine list seemed to be a good selection of moderately priced, varied wines. I got the Drops of Jupiter (Red blend) and really enjoyed it. It went great with the pizza and salads, and I would definitely order it again. I plan to come back and enjoy a date night with the hubby sometime in the near future, see you soon, Grimaldi's! read more

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