I've used the other main well company here in Boerne, and T R Drilling & Svc LLC has been the best…read moreexperience I've had. From the very first call, Alyssa made everything easy. She's friendly, patient, and genuinely helpful, which already sets them apart from the other well company in Boerne. Scheduling was simple, and when their technicians came out to install a new control box on my well. They knew the equipment inside and out and took the time to give me their opinion on what I should do and they did not try to over charge me with equipment I dont need. I also had a completely separate issue come up later on, and this is where they really earned my loyalty. Alyssa had one of their technicians, Nacho, call me directly, and this guy is outstanding. He didn't rush me, didn't make me feel like I was bothering him, and walked me through the whole thing step-by-step over the phone. The patience, the know-how, and the willingness to help without immediately sending a truck out... that's rare these days. Nacho deserves real credit. After dealing with the other main well company here in Boerne, I know I won't be calling anyone else from now on. Highly recommend.

Quality experience every step of the way. Responded to our…read morequestions and explained the options every step of the way,

Excellent craftsmanship and customer service, highly recommend these folks! Very knowledgeable and…read moregood communication, also the most competitive pricing in the area.

Dale and his team are amazing! The front office is professional and super personable. Dale knows…read morehis stuff and identified an issue with my well within 5 minutes. I knew what four items the issue could have been, and he identified it as the least expensive option. Another 15 minutes later it was fixed and we had water again. The price was more than fair. We feel very lucky to have found a very reputable company.

Mr. Elder is the real deal! He doesn't service our area in Barksdale, Texas but he spent 45 minutes…read moreon the phone with my husband Friday evening trying to help us troubleshoot some problems we're having with our well. There doesn't seem to be a lot of competent Well Service people in our area. We're hoping we can somehow persuade him to come help us with our problems. He is Very knowledgeable and friendly

My in laws who live in the Boerne area called me when they began having well problems. I called…read morelocal well companies for them and after speaking with Keith I recommended that they call him for a service call. Keith ultimately came out, diagnosed the problem and had it fixed at a reasonable price within two hours of receiving the call!

MAP and their entire team are amazing! Our well pump busted in the freeze and we called expecting…read moreto wait several days given that many were experiencing well issues. We got a call back within an hour to help with troubleshooting and David came the next day. He stayed late and worked in the cold to make sure we had water. Can't say enough great things about the whole team and how friendly and service oriented they were from start to finish. Highly recommended them if you have any well issues!

I called Michael late on a Sunday night as our booster pump was not turning on. He spent about 20…read moremins talking me through the troubleshooting process and help me find the root cause. The fix was easy enough for me to do myself, so didn't give him a chance to come onsite, but I greatly appreciate his time and knowledge and will definitely connect with him again on future well work/maintenance.

I can't brag on them enough! Reliable , dependable , and very reasonable!…read moreChris is amazing and great at what he does! I'd be lost without them!!! Thank Y'all so much! mindy

Called today about 20 minutes ago and was greeted on the phone by a rude man who did not want to…read moreoffer any sort of help or assurance that his company could assist us. Asked if they offered free estimates over the phone to which he replied "I guess." Also tried to explain our issue as best as we could over the phone to which he proceeded to tell us that we were wrong and didn't know what we were talking about, which is why we tried to call a professional for assistance in fixing our well today. We will not be calling this place ever again and we will not be recommending this business. Please learn to respect your customers if you would like them to respect you back.

They were on time, communicated immediately, knowledgeable about what they needed to do and…read morecompetitively priced for pump out of my septic system. Left everything in perfect shape. Great multi generational family run business. Highly recommend this business. And they are local to Boerne!

Edward and his sons did a great job. They were prompt, stuck to price quoted, and cleaned up after…read morethe job. I highly recommend their services.

Leif spent a ton of time with me on the phone walking me through all things septic. I had many…read morequestions and he was always available and friendly. I'm very appreciative of all the advice. Would use this company going forward if I have any septic needs.

always on the level septic maintenance is a long time company and has been fair with their pricing…read morealways, the always make things right and it shows true connection with its customers

Eric Kiobassa arrived at the wrong location despite very clear instructions where to go. So he…read morecalled me. Over the phone I told him he was at the wrong location and directed him to the correct one, he proceeds to tell me there's no leak and the puddle is just there because it rained! . So I tell him to look closer, he does and then tells me it will cost almost $1000.00 to fix this leak that he didn't even think was there. I told him I will have to pass even though I still have to pay them $135 just for showing up and giving me this outrageous estimate. Frustrating experience! After that I called a different plumber who came out to the correct location and was very prompt, polite and reasonably priced. Never again will I fall for these scammers at San Antonio Plumbing!

I requested service through Home Warranty of America, after a different plumber had already…read moreassessed the job and provided me a quote. When I called to schedule, I was assured the repairs would be covered and completed the same day. Hector, the technician, confirmed this in person and diagnosed the same issue as the first plumber. I even received an email from the warranty company approving replacement of the PRV, hose bib, and up to 4 hours of labor. Great! But just an hour later, Hector called to say the coverage was only partial--and I owed an additional $270. I asked for an invoice with a breakdown. What I received listed 7 hours of labor (2 hours for valves, 5 for the PRV). Hector had only been on-site for around an hour--it simply couldn't have taken 2 hours to replace the valves. I also questioned paying more before he replaces the PRV, especially since it's unlikely even six hours of labor is needed. Hector ignored my concerns and told me to call the office the next day. But the office didn't answer while he was there trying to collect payment. This is unacceptable--my PRV is still uninstalled despite the promise of same-day service. Additionally, Hector left the water on, even though I specifically asked him to shut it off due to high pressure. Now he's ignoring my texts altogether. I will never recommend this company, and I plan to file a complaint with both the home warranty company and relevant consumer authorities.