First, these guys are total liars. I've been calling for the past three days, and it's always some…read moreexcuse either other customers cussing them out or some other BS ( major red flag). Honestly, don't even waste your time. The professionalism is nonexistent. I get it, other clients come first, but telling me it'll take an hour to get to me, then four hours pass with no update, is just crazy unless I make the call back myself.

Poor service and customer satisfaction. Doesn't communicate and now said my car is somehow missing!!read more

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

easy straight forward process, Neil is the man great salesman. If you need a car shop hereread more

They will over charge you for basic maintenance. Outsource else where. They said 1 tire would be…read more$375 to get replaced. Go to discount tire where all 4 tires can be replaced for that price. If it's outside of your warranty do not pay for it! Please go somewhere else because they will overcharge you.

No Because they is unprofessional & money hungry...they a tell you they can fix something & won't…read morefix it but want money for something they didn't even fix ...They don't update you on nothing..you gotta call them 60 times & all they gone keep telling you is I'm gone call you back & Never do but When they do they gone tell you how much u owe them but your car still not running

Never called me back after I got the part he told me to get and I didn't even need that part. My…read moreexisting part would've worked that I had. This guy wasted my time.

I recently had a serious issue with my SUV and Cars Plus went above and beyond to diagnose the…read moreissue. Explained it all so that I felt informed and comfortable, the conversations had me feeling like they were not trying to upsell me on repairs which as a woman is appreciated. I was given options and explained everything fully. Will definitely be taking my vehicle back here for future work. I had my vehicle back sooner than I anticipated and all my questions and concerns were answered.

We've been taking our cars to Cars Plus since it opened and have always been satisfied with the…read morequality of work. Dave and Tim are always able to help with referencing any work to be done on our vehicles to keep them running smoothly. They also keep records on file of the work done on your vehicles. We haven't taken our cars to anyone else for 20 plus years!

M&M car care is awesome, the owner Jason is an incredible human being. The staff at the…read moreSchererville location are just great, Paul and Evan will don't give you any BS, they shoot straight to the point. The mechanics are very knowledgeable and quick. This is the only place I take my vehicles for any maintenance or repairs. These guys are also very big veteran supporters. Please check out any of their locations that may be more convenient for you. The newest location just opened in St. John on U.S. 41

this is hands down the best mechanic in the area. paul is super trustworthy and always helps me…read morewith whatever car troubles i'm experiencing. oil changes are the cheapest in the area and the value is amazing for what you're paying!

I was scheduled to drop my off at 8:00, which I did. I called at 2:30. They said they were just…read morebringing my van in to start working on it. I called around five. They said they were having trouble putting my van back together and it might not be done until next morning. .I never heard back from them. I called at 10:30 the next morning. There was no answer. I kept calling. Eventually, the mechanic answered the phone. He said he took my van to his house to pick up the pills he forgot to take this morning. When he went to leave his house, my van would not start. He put a charger on It and, eventually , got it started.He took my van back to the garage where they discovered the alternator that he installed was not working properly. He said they have to order another alternator and start over. He will call me when it's done, but it won't be today.

If you want your car in worse shape than it was BEFORE you dropped it off, then this is the place…read morefor you. Also, don't expect honesty, nor a quick turnaround time.

Fast, friendly and honest! Took a car I am thinking about buying for an inspection, they were…read morethorough and great! They will be my new car repair place and will be recommending them!

Joe will only do work requested and not suggest unnecessary repairs. If additional repairs are…read moreneeded, Joe and staff will let you know before proceeding with repairs.