Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Do not read the positive reviews. After 7 days they first wanted a huge deposit so they could…read morestart the repairs. So they received the deposit. As days went on called numerous times and no call back always promised. Never an update. Very unprofessional. Three weeks later. After a 1800.00 charge for repairs went to a dealership and requested the vehicle to be checked and wanted the same repairs completed and the charges would have been more than half the price that was paid to this so called cheaper repair shop. Do your homework even if you have to pay to get the vehicle checked somewhere else because you will still save a huge amount of money.

Best Auto Repair Shop in the region. Best customer service and whatever car problem you have, they…read morewill fix it.

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

They were so kind over the phone for the initial talks about what we needed to get done. Price…read morequoted was a little more but not by much. They were quick and efficient and they were recommended by a lot of friends.

went there for what was supposed to be a free estimate on our radiator. The mechanic made the…read moresituation worse and when confronted about it both he and the owner lied about it and wanted to overcharge for the repair. The car was not drivable and we had to call a tow truck.

This is by far one of the best car repair shops. They are honest, fair and professional. A friend…read morerecommended the shop had been taking her and her son's car they had nothing h but great work.

Came in on a road trip after having car issue, was in in out super quick. Friendly and helpful…read morestaff, and reasonable pricing.

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

This crew gets it done and done right. The service from the staff is very professional and you feel…read moreconfident that they will do you right. My wife and I are the owners of Petals Boutique Flowers in Dyer and I bring our delivery van to them whenever it needs work done. I know that I can count on them to get the job done correctly and efficiently.

Fiancé needed new breaks and I calls and got a quote sounded reasonable and I was able to make the…read moreappointment that day. I dropped the car off around 11 and was able to pick it up before closing that day. Quote matched the end price and her breaks are fixed and it only took one call. What more can you ask for?

Wonderful service! Got us in right away and was fixed very quickly…read more Reasonable prices.. George was super! Will recommend to everyone! Bravo!

M & M has prompt quality service with great value talking and getting repair quotes for my brakes…read moreon my Tundra and oil changing from Frank and Joe a true value and warranty on parts and labor. I trust M & M they are efficient, polite and no pressure.

I have dealt with this company for over 2 yrs now trying to get my car fixed properly…read more They are horrible to work with. They try selling you everything under the sun that has nothing to do with the reason you're there. I had 4 power steering pumps put in before they got it right and that was after they had to replace the head they cracked while using the wrong size bit to drill out a snapped bolt. Guess who had to pay because they claimed it wasn't their fault. $1500. for a head. Plan and simple it's been nothing but problems. Trying to talk to their district manager because my timing is slipping again, it's eating oil left and right, and I was told I've been nothing but a problem and I should take it elsewhere for a second opinion because it's not their problem. So on a scale of 1-10 I'd give this facility a -10.