This was my second time ever, at At Home, I just felt I needed to leave this review - I was checking out at closing time, and I was very surprised to hear the manager rudely barking out orders to her two employees, she was very rude and angry, so much that my 8 yr old was like "momma is that lady mad??" The two employees carrying out the orders of this manager, deserve a raise for having to put up with that behavior daily and still respond and treat the manager so kindly doing everything she barked out at them, and they responded calmly. The managers name was "Mardell" or, "Marty". She seems like she knows what she's doing, the store is clean and organized but goodness, she needs to have respect for the employees under her and speak to them like human beings, not like dogs!I t's not right, & I had to say something. read more

I really enjoy visiting all the At Home stores around me! I'm usually looking for a certain type of item - usually holiday decor or picture frames. This store is set a little way back off of the south side of the 121 service road. It's hard to see the physical store because the dirt is really built up, but you can see the sign that they have in the ground. This trip included shopping with my three young grandchildren. They each loved selecting one of the Tiny Dreamers pillows. They are all so soft and cuddly and adorable. Fun times! read more

At Home - The At Home store is set back off of the 121 service road (south side). - Home Decor Near Me - Plano, Texas

See all

This was my first time inside AtHome! I was surprised to find 2 different size cart options and that that was cool! I walked in the store and everything was so well put. Not a single item on the floors or in the way. Some prices were re-marked due to inflation, no worries. Prices rang up as marked. I forgot to apply my coupon and Bria did a wonderful job of refunding the transaction and applying the coupon, all with a smile in her face! We had small talk, and that I find super important as a customer! I loved that! Only thing -- the bathrooms could be a bit cleaner, but it wasn't a disaster. I'd love to return again! Thank you for making my first shopping experience with AtHome fantastic, Bria! read more

See all

Wow, wow, wow!!!! This place is amazing!!!! Huge store with great prices, tons of home decor to choose from, so much better than some of the other home stores. I went today and there is so much Halloween and Christmas decorations to choose from, I was in heaven!!!! My basket was full and I can't wait to go back. I hate to shop, but I LOVED this store!!!!! read more

We got all of our Christmas tree decorations from At Home! Love this store and can spend hours here lol. Their selection has gotten better since Covid times but wish they had more modern items for furniture. A lot of their pieces are flimsy but sometimes you'll come across good finds. read more

See all

Needed a new set of barstools,trash can and place mats, I stayed true to my list and was able to find exactly what I went in for. I can't say anything neg or positive about any interaction with staff except the darling cashier, she was polite and efficient. I didn't see a name tag but she worked (9/7/21 @ approx 9:15 am). Selection was 5 star as well as service from cashier read more

At Home - Saddle style bar stool, always such a great selection - Home Decor Near Me - Plano, Texas

Always fun visiting At Home. They had lots of items on clearance when I visited for really great prices. The store reminds you of everything you need for your home and ALL you DON'T need for your home LOLOL! If you happen to be searching for an item for your home, unable to find it anywhere, check At Home, you won't be disappointed. Been here a few times, and the store is always clean and well kept. Workers are very pleasant. read more

This place is like HomeGoods on steroids. It's a much larger warehouse with a lot to choose from with prices that are high and low for certain items. I came here to shop for Christmas decorations at the beginning of December and it looked wiped out. Most of the aisles were almost empty and I'd expect to see stores like this during the week of Christmas. The store was pretty clean for the most part. Seemed short staffed but I was able to get a bunch of Christmas items and stuff I didn't need for the house I wouldn't mind going back. read more

See all

Always only one cashier with a long line. Not enforcing the mask rule. Was in line with 3 other separate customers not wearing a mask. read more

I appreciate the prices and selections however the customer service and curbside pick up is a DISASTER. I followed all of the instructions and when I arrived the staff remained confused and unaware of my order entirely. After finally locating my order things were damaged and incorrect items provided to me. Overall I would've been better off walking around the store and picking the items up myself with the amount of time I waited. Hire an organizer to clean up the store and a really good manager with a great attitude. The staff already I know is a complete loss. read more

I appreciate that this store was a lot cleaner and organized than other local At Home stores. My experience was great until I got to the cash register and got met with TERRIBLE CUSTOMER SERVICE from Sarah, one of the cashiers. Sarah called for the next in line while she was clearly still closing out the previous transaction with an older lady. The older lady was frantically looking for her card and was almost in tears when she saw us coming to the register. Sarah then asked for my items and the receipt since I was doing a return. I asked Sarah why she would ask for the next customer if she was still handling another and she blew me off and threw my receipt back at me. I went to the next open register and Angel treated me well. I felt so bad for the older lady and spoke to the manager about Sarah. The manager said Sarah was probably tired. I felt that was bullshit so I wrote this review. Sarah should be fired or put in the back to restock if she doesn't want to treat customers with decency and respect. Also, none of the associates were wearing masks, which I thought was mandatory in the era of covid... read more

Visited the new location for the first time last week.We were amazed at the selection they had,the store was stocked full of things!Cute decorations for fall and winter already too.Nice outdoor and indoor furniture. The only thing they didn't have were nice scented candles-all the ones I tried were yuck. They also have a ton of wedding party supplies and cute little gifts! read more

At Home - Home Decor Near Me - Plano, Texas

It was my first time to an At Home store. It's basically like the Nebraska Furniture Mart of home decor (rugs, wall art, pillows, planters, etc). It's really cute stuff. Some of there stuff is really well priced- I'm talking like Walmart. I got the cutest outdoor welcome mat for $7.99! But the best part of the whole store is their planters. So many nice, high quality pots- even giant four footers. It's the best selection of planters I've ever seen. If you haven't been, I would definitely recommend going here. read more

As far as prices go, some items are a great deal while others are definitely a rip-off. This is a great place to come if you need to get college things all in one store, but just watch out for the prices on some things! I wish they had a single clearance section as well, there's little shelves of clearance spread out throughout the entire store. Relatively organized and clean. If you want the 10% off coupon for signing up for their rewards make sure you do it at least 2 days before you come in, or else they won't let you use it. I've never heard of that before, customers should be able to use their coupons immediately upon sign up. read more

Summary: Our return was refused even though we attempted to return the purchased items under their store policy. And the under circumstance we were mistreated and felt we were discriminated against based on our ethnic background. We were so upset that we left the chairs in front of their store. We purchased two chairs from this store. Two weeks later we attempted to return the chairs with the tags on and unused. The sales associate alleged the chairs had some sort of stains on them. She brought the manager to have a look. The manager looked at us and said "no we are not accepting this return". She didn't look or inspect the chairs. We were upset and left the chairs in front of the store and began a dispute proceeding with our credit card company. The takeaway from this experience was that we were grossly mistreated and perhaps were discriminated against. We are looking to make a formal complaint. If you are a minority I would advise NOT going to this store. Having gone there a few time ourselves we didn't see much representation of minorities. Maybe there is a good reason for it given that other nearby stores has a pretty diverse group of shoppers. read more

AtHome vs. Good ol' Garden Ridge....Okay, here's the breakdown: Pots, Planters, Pottery, etc: 2 stars here. What Happened? Garden Ridge was a dream come true in this category. I think there is a better selection and lower pricing at Kroger. This section was a disappointment. Cheap Wall Art: 5 stars here. First apartment? Class Room? Dorm Room? Empty McMansion Walls & realization that you are now house-poor? At Home has you covered. They have some SERIOUSLY good looking cheap-fake-art that could be classed' up with a decent eye. Of course, they are also going to carry all the traditional Garden Ridge-ish slightly kitschy staples too, such as weird scenes involving cows and oversized paintings of flowers, but you can pick up some oddly large beach-ish - abstract-ish canvases to fill in a blank wall for under $200 and some very, very cool under-glass water colors and abstract mass-produced pieces that, as long as it's not inspected too closely by the naked eye, could pass as very tasteful. Bottom line: look here before you fork over cash at West Elm, Z Gallerie, or Restoration Hardware. You may be able to get the same look for about 1/3 of the price. Rugs: They've got many of the same mass-produced ones that you see at places like Wayfair and Overstock, along with a few that show up in places like West Elm. Same as advice on art - shop here first, you will likely find something that will work for a lot les. Toss Pillows: Overpriced for their quality, you can do better at HomeGoods down the road, however, if you're looking for that burgundy corduroy pillow with the 90's gold and olive green stripe down the middle to match your old sofa, well, they've still got it. Sort of like Garden Ridge hasn't updated this section in the last 20 years..,. 3 Stars in this category. Decor/Stuff: They have a huge variety, but quality overall is better at HomeGoods. Seasonal Decor: IMO, you cannot beat At Home (Just Like When it was Garden Ridge) for Seasonal Decor, Selection & Price. Pure heaven - 5 Stars in this category. It's fun, it's cheap, and the variety is absolutely incredible! Cheap Furniture: Again, if this is your first apartment, starter home, or you're just looking for that miscellaneous piece that you need to round out a room, but you have recently realized that you have no money, this is your place. They have some great staples and good inexpensive current pieces. Also, if you are looking for upholstered dining chairs, or an upholstered chair for that corner of the room that needs a chair that nobody ever sits in, get it here. It will be cheap and since nobody is ever sitting on it, it doesn't matter if it's not from Ethan Allen. This section of the store gets 5 stars. Huge improvement from the old GR. read more

I walked at yesterday. Aside that there was one cashier during Christmas time (she didn't look like she was happy to be there), I asked her if she could please call for help since there was seven of us in line. 5 , 10 minutes later. No one. Horrible customer service , I'll go spend my money elsewhere read more

Wow! Vanessa and Warren were absolutely amazing! Had a little mess up on an order but they went over and beyond to make sure I was a satisfied customer. Vanessa went out of her way to make sure the product I wanted was convenient for me at the customer service counter so I didn't have to walk through the store to find it knowing that I'm pregnant and had my 2 year old with me. And Warren was just the sweetest and went out of his way as well to give me the best experience and was so patient with me and so helpful. Y'all need to go have more employees like the both of them. It takes a lot of patience to work in retail and their customer service was excellent! I will definitely recommend not just this store but this location to my friends and family! read more

I thought no one worked here but I was wrong. I finally found 3 employees gossiping in a back corner. I asked one of them where a specific item was and they gestured in a direction and said accent furniture. Wish this was a one off experience with this chain but I also had an employee give me a long eye roll when asked if I wanted my glassware wrapped at the Addison store. Oh and I always lift my own heavy furniture off shelves because, again, no one is ever around. There are way too many overstock stores out there to continue putting up with this level of customer service. read more

Great selection, reasonable prices. I was looking for flowers and after a waste of time at Michaels stopped here. The selection is great. Beautiful bunches and single stems. Price easy to distinguish what's on sale and what's full price. Great selection of outdoor umbrellas, faux greenery, looks really nice. read more

I hate when I attempt to spend money and the cashier doesn't have the decency to say hello before taking my money. Gordy is horrible I that not only did he not acknowledge my very presence before he took my money, he shoved my receipt at me and didn't even say thanks. Very disrespectful Gordy. read more

There is a huge selection of home items. Just be aware that it's lacking in quality. It's the forever 21 version of home decor. Definitely a good store for young couples just starting out on a tight budget. read more

This has become my favorite store. They have everything that you can think of as a pertains to decorating and office. I've probably gone back 3 or 4 times always picking up something new. Some things are a little pricey And sometimes you'll find good deals. read more

I have loved this store for a while now! I spend WAY too much money here. The service is awesome always, however Warren made my visit to At Home just that much better! He was so kind and welcoming when helping me with my return and walked me through the entire process and made us extremely easy! He even helped me with pulling up the transaction on my rewards when I didn't have my receipt! I definitely recommend stopping in, they have EVERYTHING your home could need at really good prices! read more

This was our first time here and the initial draw was the great selection of holiday decor but as you start to look around at the other aisles you will see they have a great selection and a wide variety of household goods. It may take you awhile to take it all in but I suggest going from aisle to aisle. The staff is pretty helpful and the prices are very comparable. Overall we are happy with this place and look forward to coming back. read more

Retail today has been a challenge. I appreciate everything the store tries to do to stay on top of things. This is one of my favorite stores to shop at. read more

Terrible! Came here on 9/15, there was absolutely NO STAFF to assist with questions and only ONE cashier... The line was out of the door! Tried calling the store, the poor guy on the other end said there was no one to help! CRAZY! NEVER COMING HERE AGAIN read more

I love this store but it is super hard to find anyone to help you. The rug section was impossible and unorganized. They have a lot of great stuff and great prices. read more

We purchased couple of times at this location, but the cashier (except a guy, he is nice) was very disrespectful, no patience, refuse to listen any explanation. Looks like she is very unhappy to stand there. If you do not like this job, just quit. read more

We went in At Home looking for some furniture and accessories for our house. I was very impressed about the variety of things they had to choose from. I was nervous because the others reviews said it was messy and unorganized but it appeared to be in good shape when I went in. The only downside is some of the wood furniture I saw in there had chips and scratches. We ended up purchasing an accent chair and a picture and we are very happy with the quality and price. read more

Ok I tried. Four separate visits. No idea about their own interest free program. The workers act like zombies going thru the motions. Ridiculously over-priced. Won't last. Sorry have it 4 tries!!!! read more

I like this store fine enough but I have decided to take my business elsewhere due to the rude customer service. I asked the cashier if it was possible to get a percentage off because there was visible damage on the item. You know, sticking to the "never hurts to ask!" theory. She ROLLED her eyes at me and said no. A manager came and made it right but the damage was done. This town is too big and there are too many other great options for me to have to deal with that! read more

This store is terrible. I ordered some patio cushions online and had them delivered. What I received look nothing like what is pictured on the website. I called the store to tel them and was told that I would have to bring them in. I took them in to return them and asked for my delivery charge to be returned as well. I was told that it couldn't be done because they were delivered. I said yes they were delivered but they were the wrong item. One of the managers, Hay, who had to be called because a manager has to sign off on returns without a receipt (I ordered online and did not receive one other than the confirmation email, which wasn't good enough) was annoyed he had to be called, was disrespectful and rude, was shown the email with pictures and you can tell right away it isn't correct and he still treated me like I did something wrong. NEVER SHOP HERE. Store manager Jay needs to be trained in customer service and reassigned. He does not need to be a store manager. At the end of the transaction Jay tried to make me leave. He had my product in his hands. I told him absolutely not. I'm not leaving without my refund. He finally refunded the cost of cushions but did not refund the deliver charge. DO NOT SHOP HERE. read more