I will never go anywhere else! My (not so friendly) cat had mats we just couldn't get out. I called…read morethe cat doctor and not only did they get me in next day, they were AMAZING! I was fully expecting my cat to freak out and that we would have to sedate her, but they were able to shave her, saving me time, money, and stress! We are all so happy, and the staff were great! I'll for sure be bringing my cats here from now on! I'm

About a year ago we took our cat to her usual vet when she started vomiting and having diarrhea…read morefrequently. He prescribed steroids. Her condition didn't improve so we took her to The Cat Doctor, where I had taken a previous cat. They did blood and urine tests and discovered the steroids had given her diabetes. The Cat Doctor prescribed insulin, but didn't address the vomiting and diarrhea, instead telling us to bring her back in a week. When we brought her back, she no longer had diabetes but was still vomiting and having diarrhea. The doctor told us to try changing her diet. When that didn't help, the doctor had her x-rayed. She told us she didn't know what was wrong and would need to do an ultrasound and it would cost $4k. We couldn't afford that, so for this entire year we've been doing our best to manage it with probiotics, diet and over the counter medication. We managed to significantly reduce the vomiting, but her diarrhea has gotten extremely worse, food is going right through her and she's hungry all the time. She clearly feels terrible. I called around to numerous vets, emergency rooms, urgent cares, and a veterinary diagnostic imaging service. I found out that an ultrasound costs only $750. When I spoke with the receptionist at The Cat Doctor, she confirmed the price. But since it's been a year, they want us to do all the same tests again (blood, urine, fecal, glucose and xrays) in addition to the ultrasound. So basically, we paid a bunch of money for almost nothing, didn't get the ultrasound she needed because we were misquoted by over $3k, our cat has been suffering for a year, and now we have to pay for all the same things again plus the ultrasound, all because The Cat Doctor vet grossly misquoted the cost of an ultrasound. We've been offered no reduced costs for her care, or even an apology for the vet's mistake. Now, we have to wait 10 days for her appointment, and we're extremely worried about her health. I called 3 emergency rooms and numerous vet, and was told they couldn't help because they don't do ultrasounds. I'm praying my cat survives long enough for her appointment with The Cat Doctor. I have found a couple of Urgent Cares that MIGHT do ultrasounds, just hoping she won't need urgent care because we simply can't afford it.

We've had Matt from City Pet Care watch our cat twice while we've been out of town -- once for 20…read moredays and once for a long weekend. In both cases, Matt's done a fine job. We really did notice a difference in how our cat acted when we got back (vs. other times we've left him for a long weekend). He was happy and didn't seem as standoffish for us having been gone. To me that means Matt and City Pet Care were indeed doing a great job when they'd stop in to check on the cat and our house. City Pet Care does pet sitting and dog walking -- we've never used them for dog walking, but I'd expect they'd be great for that as well...

I absolutely agree with Ted's assessment - we used to take our cats to the vet when we went out of…read moretown. We love our vet, but our cats were so much happier staying home and having Matt come in to feed and play with them. He was completely dependable and scheduling with him was a breeze. He even texted a few times (including pictures!) to assure us things were fine. Most importantly, when we got home, our cats were absolutely normal - not sick, not grumpy. It was just like we'd never been gone. We still missed them, and probably talked about them a bit too much while we were away - but I doubt they ever missed us, and we never worried about whether they were okay.

Our pets have received the best care from MVH, including compassionate end of life care for our…read moreaging pets. We usually see Dr Linda, but the entire staff is great. We live in Olympia, but drive to Tacoma because we feel like MVH provides the best care for our furry family members.

I am sorry to have to reveal the downside of this vet practice, but it must be done…read more In 4 years I saw all but one of the vets, and the turnover was high. Although Dr. Oden gave my IRWS very good care, when she moved on I was flipped to the senior vet, then to a spanking new vet who had graduated just a few months before. On this occasion, my dog waited 25 minutes for the tech in a claustrophobic room without a mat or rug (new doc didn't like the mat and had removed it, I was told). The tech mentioned she had been helping a colleague clip nails and lost track of time. It wasn't an apology for her tardiness, just an aside. The 20ish vet came in masked, and when I went to shake his hand he told me he was sick. Since I am immuno-compromised, this was not a great start. After telling me my dog's heart and lungs sounded great, and her teeth were gorgeous, he lectured me about her weight (appropriate and some good info). He then began explaining how to handle geriatric dogs. I listen for a minute, confused, before saying, "She is 4." He said he had mixed her up with his previous patient. She was lightly sedated for the appointment as previous vets had recommended (anxiety!) but she was right in front of him, is AKC, and her g-g-grand father was a contestant at Westminster--in no way does she look grey, stiff, or snaggle-toothed. I then brought up anxiety medicines. I wanted a change due to tremors and stomach issues in reaction to fluoxetine. Doc was stumped. He did not know of another anti-anxiety med. He suggested the brand-name version of the same medicine. I said her reactions indicated we need to try another entire family of meds and suggested a couple my VetMD search had turned up. He said he would do some research and email me. This is bread-and-butter veterinary care for a city-vet in the 21c, but after all, he was new. He did email a couple of days later, and suggested the only other dog-approved anxiety med (lots of human drugs are used off-label) with a very long taper, due to concerns about life-threatening "serotonin syndrome." In this he was confused. Serotonin syndrome is a reaction to too much serotonin-increasing medication (such as a dose increase), not abrupt withdrawal. Abrupt withdrawal is not as serious, though uncomfortable (brain zaps), and is called "discontinuation syndrome." I did not correct him (I regret that), but told him I was familiar with serotonin syndrome and wouldn't risk my dog's health. Ignoring my statement that the tablets were scored and easy to cut, he called in unneeded smaller mg tablets of her original medication not once, but twice. I cancelled them. Since the dog was already getting her med only 40% of the time, and I am a VERY experienced dog owner AND married to a psychiatrist, I was able to write him sooner than he anticipated (three weeks) to say she was almost weaned off it and since I was doing my monthly Costco run the next weekend, it would be convenient if the med were called in so I could pick it up then. This sparked an ANGRY email from him berating me for endangering my dog. I am guessing he has never gone off an antidepressant personally; his five week taper might (?) have been textbook, but not necessary in this case. She had been carefully monitored and had had no negative symptoms. We were switching to a med in another class, so doubling up serotonin wasn't a concern. Nevertheless, he said he would NOT prescribe until the previously specified date 2 weeks on. I wrote very politely and said that that would be fine. It would be ok for her to wait, then I could see if she had out-grown the issues. Only he did NOT call it in. My dog spent a miserable Christmas month full of separation anxiety, reactiveness to other dogs and visitors, and fear during New Year fireworks. Two months after my visit on October 30, I returned to Chambers Creek, a clinic that I had used years ago for previous dogs, which incidentally charged 50% less for a visit. Not until this clinic had requested my current dog's records did Met Vet call-in the new medication to Costco. This was a horrible and avoidable experience for my dog. Over and over this new vet displayed his own lack of knowledge and experience and his lack of respect for me, my knowledge and experience, and my ability to care for my pet. Worst of all, he did not follow through on his promise to prescribe in a timely manner. As a result my dog was left unmedicated during the most stressful month of the year. This inexperienced doctor needs to be overseen carefully by senior doctors. Clearly, this oversight is missing. I am concerned for dogs who go to him for ordinary medical concerns, such as separation anxiety.

I have used Suzy once but we are heading back this month. Cammi loved it and fit in well with her…read morecats. I was worried since she doesn't normally like other cats. That's how good Suzy is. She has a special love for cats and it shows in the way she handles everything. Love and care! That's what you want for cat, that's what you get. Pease of mind. The other posts tell you the details which are spot on. I just wanted you to know about Suzy's love. My cat is 14 and acts like 3. Thank you so much, Joanna

My cat is 12 years old, diabetic and requires insulin shots twice a day. We've invested a lot of…read moremoney in our cat and expect a lot from our cat's caregiver while we're away on vacation. We have looked into all the cat boarding places in Port Orchard and Gig Harbor. TeddyBull's Cat Boarding is the only place we would take our cat. We have used TeddyBull's on three occasions over the past three years, from a three day visit to a two week visit for our cat. Each time Suzy (the person who owns and operates Teddybulls) treated us and our cat with high regard. The boarding room is a separate room, but part of her home. The cages are large, not the small cages seen at most vet clinics and boarding houses for dogs and cats. Each day, she gives each cat time outside of the large cage to explore the room. There are two large windows for the cats to climb up to and look outside. Suzy also spends time playing with each cat, each day. Once, we had forgotten the cat's bag of treats. No problem, Suzy went to the store and purchased the treats on the very same day we had texted her about our mistake. Suzy loves cats and we will only take our cat to TeddyBull's Cat Boarding.

I have taken 5 of my adopted/rescued cats here over the last 6 years. Granted it was sort of…read moredifficult to get the appointment but once I read about the center I understood. The THOUSANDS of animals they help for such low fees is amazing. Taking care of fur babies is very expensive and they help make the cost way less expensive than most. There would be a lot less pet owners that can do the right thing for the wellbeing of the animal and the pet population if NW Spay & Neuter wasn't available. It takes a different kind of person to handle all the problems they see. The job has to take a toll on their heart strings. Now that they have joined with Auburn Valley Humane Society it will only get better. Once I got my appointment as with many of you I confirmed all the information and waited for the email. That email arrived (thank you for the email) and we showed up. It was raining and nasty out for at least two of my furry babies but they came out in raincoats with umbrellas and took the information during the Covid times. They took my critters in in a timely fashion and all went well with and after the surgery. I am not sure if they still charge for the cone but just be prepared and have your own before you drop off your baby. I find them to be more expensive elsewhere vs. when they provide one. So in short, I am pleased and have every faith that my babies are well taken care of. I highly recommend their services and will be taking my fur babies here again as I rescue others. Good Job Team! I appreciate you all. Chin up and keep rocking it forward. Julie

your pet will get spayed or neutered but they won't come back the same. Took my sweet black tuxedo…read moregirl here. she was always by my side and up in my business. after coming here she's terrified of humans. she has such bad anxiety. idk if you guys are mistreating animals here, but she was a sweet girl, and now she's terrified of every human being...... so that's cool. 4 years later still trying to get her comfortable with people and socialize her. fuck you guys. she was a kitten.

Angelica and her team provide us with daily updates of our pups during walks and respond to…read morerequests with promptness and kindness. They work hard to accommodate your dogs needs!

Frequent cancelation or shortening of sessions. Lack of communication and input on training and no…read morestructure or guidance on what to work on in what order. Facility smelled filthy on first visit subsequent visits it did not smell dirty but cleaning agent was so astringent it was burning my nose. I would not keep my animals or myself here for any lengthy period of time.

Very friendly and helpful staff. I wish they had raw beef rib bones there! My dog does enjoy the…read moremarrow bones but they're hard on his stomach. Other than that I will shop here for everything I need! I love supporting this business!

My go-to pet store for my cat's needs! The staff are very friendly and helpful and the prices are…read morereasonable. Very nice open space and a variety of brands. My cat especially loves the Rawz brand and I love seeing all the toys for cats and dogs!

Marita has taken care of my cat twice for up to 2 weeks. My cat was well cared for, and came home…read morehappy. I highly recommend this place to anyone in need of a good pet sitter. It is very obvious that she enjoys what she does. I like that my cat has a room with places to climb and a window to look out, versus a cage in a kennel. Prices are very reasonable.

Marita is AWESOME. My 13 year old Border Collie mix, Misty, was taken very good care of. Marita…read moretook special attention to keep an eye on a little hot spot on her backside and loved on my girl. Kennels are clean & heated and the dogs have a huge area to play in during the day. Very reasonable & less chaotic than most kennels. I would highly recommend Royal Pet Motel. Misty will be back! Thanks Marita for taking such good care of my baby.