Hired to do over 800 square feet of tile. Unprofessional, very rude when errors were pointed out, zero accountability for errors, and sub par work. They also sub contract out. Keep good records of documents and conversations that helped me tremendously because I had facts. Stressful experience from start to finish. Stay far away from this business. read more

They are rude and unprofessional. Quality of work is terrible would not recommend them

Take up old tile install new porcilan.From the start,very profesional workers were very polite and helpful. They gave us the best price. I would highley recommend them. read more

We had a wonderful experience with Grizzley's they came out and put in our carpet very quickly and efficiently. Their price was better than other estimates. read more

Extremely disappointed with the service and quality from early in the process to after sale service. When my wife and I went to the store we were 'upsold' by the sales person to a type of vinyl flooring she said would withstand the heat (we are seasonal and familiar with the issues associated with wide temperature swings due to our seasonal cottage). We were fine with paying the premium. When the install was being done we hired someone to send us a picture of what product was being installed (it was in the offseason). They were installing the wrong product. My wife said it wasn't the right stuff and the owner became aggressive saying it was the right stuff unless we could prove it wasn't. Thankfully my wife saves documentation and she was able to fax the owner a copy of the original written order with the right product on it. At that point he offered us a discount to keep the wrong flooring. We politely declined his offer as we were thousands of miles away and could not inspect the different product. When we returned to our place the tiles in front of the fridge had black streaks....guessing it was from the installers moving the fridge back in. We didn't complain but had to cover the marks with a runner. After one summer the tiles in front of the kitchen counter/fridge area have started to separate. We called the owner who agreed to come and take a look. He agreed they had separated and raised on the edges....but repeated like a broken record that it was the heat and not his problem. We told him his salesperson had upsold us to a style of flooring that would handle the heat. He said "I wasn't there, I don't know what they said to you" and continued to repeat that it was the heat and not his issue. He said we needed to keep the air conditioning on at 75 degrees all summer if we didn't want the floor to twist and move. If they had told us this when we went to purchase we never would have bought the product and looked at an alternative. Very disappointed with the owner's attitude. Eventually after a heated discussion he agreed that he would send one of his installers over to try and fix the issue.....and we have heard nothing back from him. We like to support quality local businesses versus big box stores who also offer installation. We paid a premium to buy the product through Grizzly Flooring versus Home Depot. Unfortunately Grizzly Flooring is not a local business I can recommend based on our experience with the owner. read more

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Had a small repair project - came to house the next day after calling and repaired issue -great service

just bought a house and the sellers had the floors redone. I was informed that Grizzly did the floors. They did a horrible job. The missed areas of baseboards, Screwed up the paint in the house by not matching the paint to the walls, They didn't attach trim pieces.. when called back out to fix their mistakes They used caulk to hold the trim molding on. The used a sponge covered in paint as a section of base board. They got paint all over the new floors. Their work is shotty and not professional quality. Worse job ever. What a waste of money. Would give a negative star if I could. read more

Had new laminate hardwood flooring installed in my great room and master bedroom, about 1500 sq feet. the owner brought the samples to my home for me to select, which made it very easy for my schedule. He gave me about a 30 window for installation. He called back in about 25 days and we scheduled it. His installation crew of two men were fantastic. They moved the furniture where needed, removed the carpeting and padding and took it away, removed the baseboards, repainted them and reinstalled them., all in under a day and a half. Left my home very clean. They lived up to everything they said they would do and more. I would highly recommend for anyone considering new flooring. They might be a little more than the big box stores, I'm not sure, but well worth it to work with someone local who does everything they say they will. And best of all, they flooring looks Great!! read more

Do not under any circumstances do business with this company! First off it was $3,000 grizzly was charging us to put wood laminate flooring on a small 215sq ft area . We thought they would be good given that they are a smaller business and family owned and we try to support that in our community, however, the owner who is an older man the did the write up for our work order did not disclose potential extra cost and tried charging us almost $500 more to "resurface" our floor before the new flooring could be put on. Given we had a set budget and he originally charged us just $10 under our budget with the cost and labor, we were thrown to a loop! We asked him to waive the extra fee since it was never disclosed and he was fully aware of the budget we had and he then became demeaning and argued with me and my husband who is a veteran that we won't find anyone with a better deal and we'll be screwed if we don't go through with the job. We had 2 other quotes prior to hiring him which was from Lowe's and express flooring which were slightly cheaper than Grizzly but decided to go with him because he swore his was the highest quality and thickest flooring. When the flooring was delivered we learned it was cheaper thinner wood laminate flooring sold to us at top dollar price. He continued to try and argue with us and convince us that the flooring he sold us was top of the line like we were stupid. Just another reason we wanted to cancel the work order. He then told us he would be charging us a $700 restocking for the flooring which is absolutely absurd! The owner of this company is a hard core scammer and will take advantage of anyone he can. After doing some investigative work, it clearly, He clearly doesn't care about people especially the contractors he hires to do the installs for his flooring. He pays them Pennie's on the dollar you "the customer pays" for the new floor and install and pockets a minimum of half directly in to his pocket. We ended up hiring an independent contractor through Al's flooring installation LLC who let us pick out the top of the line flooring of our choice and installed it for half of the cost Grizzly and any other company quoted us! Save yourself the trouble and money and avoid Grizzlies discount flooring at all cost. There's nothing discount about it and very unpleasant and deceiving owners! read more

. Install guy was nice and did a good job. Owner was decent to deal with but will be trying a different company to do the rest of our house. Accidentally gave $500 extra in cash and only got $421 back. Didn't realize until after the fact how much extra I had given so it is my loss and mistake but the lack of honesty will keep us from using or referring them. read more

We couldn't be happier with the quality, service and installation of our new floors. They were here when they said they would be, did what was contracted to do, quickly, cleanly and professionally. The new floors are beautiful! I would recommend Grizzly to anyone. read more

Buyer beware! They are a bunch of crooks. They will order more carpet than needed and then try to take it back with them for resale. Don't take their word for anything. Get everything written down and itemized. read more

Was not happy with these people. Tried to charge us 350 sq ft over the actual. After 3 estimates it was obvious us what was going on. Tried to approach them about it and didn't want to discuss it. Got our 700 sq ft done by and awesome company and it beautiful. Be aware. read more