Jean is great! The entire staff is great with my anxious dog as well as very caring and attentive…read more They listen to what I say. I have been bringing my dog here for the past 6 years and have never been disappointed.

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

I have been a painful customer there over 15 years maybe even 20 from my first Shih Tzu because…read morethis wonderful lady and now her daughter are amazing groomers and they actually have a love for animals that cannot be compared. They're booked out two months in advance so get your appointment Because they're well worth it. Reasonable rates place is kept impeccable. They're true to the word they work very hard family owned business that we should always support so if you love your pets, this is where you're gonna go parking in the front street parking which is easy enough. Cash is getting here.

Where do I begin,let's start at the beginning. My Willie was born just before Covid by May of 2020…read morehe was in real need of a grooming. I called about 10 groomers and none of them would take him. Finally I came upon Ann at a Dogs World. She immediately said she would make room for him and didn't want him to suffer in the summer heat. Well ever since then Willie had been a regular customer and Ann is so professional and caring . Willie is very much at ease with Ann and comes out looking like a million dollars. Ann knows her art and it shows .

Had a great first experience at Universal Grooming. They did…read morean amazing job with my dog, and the service was top-notch. Highly recommend them if you are looking for a reliable, caring, and skilled groomer in the area. We've finally found our new regular spot.

(I'd prefer a 0 rating): Avoid this groomer. On July 3, 2026, I brought my Miniature Australian…read moreShepherd to Universal Pet Care on Mosholu Avenue for a basic bath and nail clip only. I gave the owner/groomer explicit instructions that NO hair was to be cut, trimmed, clipped or shaved (ex between her paw pads). She violated these directives and made a mess of my dog''s coat. Her coat has been clipped short and unevenly; the long dense feathers on her belly and legs have been trimmed and thinned raggedly, and entirely cut away between her hind legs; she was given a rough blunt sanitary trim; there are blotchy areas that are chopped to less than 1/2"; her head and legs have been shaved, and her ears cut lopsidedly; and her long thick ruff is cut short and thinned. Ironically the hair between her paw pads was not touched; I told the owner this is the one area where she could be trimmed. She didn't even brush her out; she has been shedding all over my furniture. The owner denies she did anything more than bathe her (and says she has a video to prove it). This is simply not true; my dog's coat is proof enough (and I have taken photos to document it). I have consistently worked to preserve my dog's thick, full-bodied coat and dense, long feathers. The quality of her double coat has been compromised, as have the insulation and protection it offers. It will take months with careful, consistent grooming for it to return- I hope- to its natural state. If you want your dog's naturally lush double coat preserved, and your instructions followed with honest communication, avoid this business.

Genuinely unhappy with the quality of the haircut and service received at my Golden Doodle's last…read moreappointment. Agreed with his groomer that he'd receive a "summer cut", not too short. Was told mid -haircut that he was too matted and that they' had to cut his hair shorter than agreed upon. I would have appreciated if they would have called to ask if that was something I was okay with before proceeding to cut him shorter. My groomer asked if he was matted when we first arrived, we told him no and he felt around Hercules' coat but did not let us know if he was matted. Will not be going back.

I am extremely disappointed with our experience here. Before the appointment, we provided both a…read morereference photo and specific instructions for how we wanted our dog's coat groomed. We explained what we were looking for and expected that those directions would be followed. Unfortunately, the final result looked nothing like what we asked for. Instead, it appears as though very little effort was made to achieve the look we discussed. Rather than a groom that followed the shape and length we asked for, it looks like our dog was simply shaved down with a razor. Obviously no groom will be an exact copy of a photo, but we expected something reasonably close to what we requested. The outcome was so different from our instructions that it felt as though our preferences were ignored entirely. We entrusted them with our dog and are VERY disappointed with the lack of attention. Please do not go here if you have a dog with a longer coat.

Everyone is amazing here! My pup needed a lot of things and the full grooming package was perfect…read more She looks wonderful, and for a dog who doesn't love to be away from me, she seemed very calm and happy when I came to pick her up after the appointment. You can tell that everyone at Harlem Doggie Day Spa cares and loves all the animals that come in the door. I appreciate that they take their time and make the dogs comfortable through each step of their grooming. I highly recommend Harlem Doggie Day Spa!

Very satisfied with the service from this doggie day spa. The staff are great and friendly. They…read morekeep you updated throughout the grooming service of your dog. This was my first time taking my puppy to get his grooming and he behaved well with the groomer. 1000/10 recommend this place. Also my pup came out smelling amazing and looking handsome!

5/5 Stars Ask for Lolo!…read more Lolo is a Miracle Worker! I cannot recommend Riverdale Groomers enough, specifically their groomer Lolo, who did a phenomenal job with my dog, Henry! ‍ THE BACKGROUND: Henry is a 3-year-old Field English Cocker Spaniel with incredibly thick, curly hair . Henry is an active boy who spends a lot of time off-leash on the trails, which means he constantly collects dirt, burrs, and debris in his coat! Between our busy schedules and it being over a year since his last professional groom, his fur had truly gotten out of hand . He had significant matting, especially in tricky areas like his armpits and ears . Lolo definitely had a lot of work on their hands, but they handled it with an incredible amount of quality care and meticulous attention to detail . Henry also deals with some codependency and anxiety issues. While we've been to major chains like Petco and PetSmart in the past--and they did a fine job--nothing compares to the quality of work Lolo provided . Lolo took all of my disclaimers about Henry's temperament to heart and used genuine TLC to ensure he had the best experience possible . Because Henry has a solid black coat, he attracts a lot of heat , and the weight of the matted curls was really weighing him down . I told Lolo to go "to the leather" (a close shave), and they executed it perfectly while refining the mohawk I requested! What really blew me away was their availability! Most groomers in the area (and surrounding neighborhoods) are booked out for weeks, if not months. Riverdale Groomers was able to offer me a same-day appointment or a slot just three days later! This is a total lifesaver if you need grooming on short notice, whether you're about to travel or just want your pup looking fresh sooner rather than later . The communication is also top-tier . They send a text the moment your dog is ready for pickup, and they actually answer the phone when you call! No dealing with annoying AI robots or leaving voicemails that never get returned-ugh. I'm not sure if they are a family-run business, but they certainly act like one! They truly care about their furry clients and their humans alike . The price is also super affordable for this level of expertise! Just a heads-up for new clients: they are CASH ONLY, so make sure you have your cash ready for the service and a well-deserved tip! While I know that can be a minor inconvenience for some, knowing beforehand makes everything a breeze. Plus, it's totally understandable--credit card companies charge such high premiums, and by avoiding those fees, this amazing small business can keep their doors open and stay in the community longer! All in all, Henry came back such a happy dog, clearly relieved to have that heavy coat off! He showed no signs of stress, anxiety, or tension, which made me feel super relieved knowing Henry had been in safe and good hands. I'm officially done waiting a year between visits--we will be going back to see Lolo on a monthly basis now!

been bringing my 3 cats and my dog here for grooming, and I truly don't understand why more people…read morearen't talking about them. This is the same team that used to be Popcorn Pawz -- they've been serving Riverdale for over 15 years. They didn't close, they just rebranded and moved to a smaller space after COVID. Same owners, same groomers, same care. Finding a groomer who is genuinely good with cats is HARD. They are patient, experienced, and calm. My pets come home clean, comfortable, and never stressed. Their top groomer has over 30 years of experience, and it shows. They also offer pickup/drop-off and even insured cage-free boarding, which gives me so much peace of mind. It's a small, local business -- not a big corporation -- and you can feel the difference in how they treat both the animals and the clients. If you're debating between a chain and somewhere that actually knows your pet, this is the place.

Such a great and professional experience. My dog (very energetic and excitable bernedoodle) goes…read moreright in without hesitation. He comes out looking so handsome and happy. She also has trimmed my daughter's puppy and is getting her used to the grooming process. Highly recommend!

Horrible, horrible, horrible!!! If you want your dog to spend 7 hours sitting in a cage and get a…read morequick 15 minute trim before pick up, go for it. Our little guy (4,5 lbs Yorkie) was completely traumatized. Nothing was properly trimmed or washed. He smelled horrible. He had a huge red burn on his head from either cutting, brushing or blow dryer. He cried when we got him back. We had to give our dog a bath, medicine and take him to a vet after a 7 hour "spa treatment" at The Cut Above. Never ever again. Save your money or research better! There are so many great places where people actually care about your pets. Not this place..... STAY AWAY!!!!!

Jess is the best! My 10 yr old Emma was overdue for grooming. Jess came to our house and…read morepampered Emma in her mobile grooming salon. The results were Amazing!!! Emma was all cleaned and styled :)

If your dog has any sort of anxiety of behavioral need DO NOT SEND. Only made things worse for our…read moreclearly anxious (not aggressive) pup. Doesn't care for well being of scared dogs.