I'm happy to say, I was at this location about a year ago and they have made significant…read moreimprovements. The last time the store was , dark, unkept and no personal to help the customer. Now it's more welcoming and well maintained and stocked. Good job . I'll be sure to come back.

dont book with wally worst groomer ever does a horrible job rushes every dog and does a bad job…read morethen tries to apologize did the exact opposite of what was told to him.

I love Tracey and her new staff The Shop is open you can…read moresee everyone & everything Nice & Clean never a issue Highly Recommended

Bad experience my dog it's a good and nice, she had a long ears hair and come with unprofessional…read morehaircut I don't recommended to anyone bad service

Best pet shop in the Bronx! The grooming is excellent & the store has more then basic essentials…read more The management is wonderful & the store is very tidy.

I love this place. They helped me find my fur-family and because of them my family is now complete…read more Whenever I go they treat my family and I so respectfully. They always have everything that I'm looking for. They are a gem.

Matt's the King of Doggie Groomers. When he's finished, my poochie always looks like a Prince.read more

He was amazing! with my Denim , the cut was what I wanted. I am please, and comfortable with Matt,…read morein how he took his time with my dog. Denim, was a little nervous, but he calm down n was more relaxed with Matt. I am about to contact him to schedule an appointment for Denim. Once again, I highly recommend Matt, to groom your fury baby with him.

Though her lack of punctuality and manners alarmed me, I prioritized my dog's health and hygiene…read moreand decided to give her business anyways. I realized my error when she returned my dog and I noticed blood on his right ear. I'm sure this was done unintentionally, nevertheless she should have addressed it and apologized. When I brought it up, she was unapologetic and offered no compensation. While my dog is fine and his ear will heal, I will never give her my business again as she showed no regard for my concern over my dog's injury.

My daughter Just returned from this groomer with my dog. I am Completely disgusted! My poor yorkie…read morewas tortured! The groomer must have shaved her too close and my poor baby was returned to me cut and scraped deeply. She charged me an additional $10 for biting. Now I understand why, my dog was defending herself. I called several times and continued to get an answering machine. Drove right over and she was closed! I will be visiting her tomorrow for explanation and to show her the pictures; should she try to deny it. Obviously, she knew what she did. She should have been honest with us. Should have listened to reviews! I will never take my dog or recommend this groomer to anyone! The worst!

Great mom and Pops store. If you wanna support a real family owned business that loves pets and the…read morecommunity please come by. They have great groomers and good products with a lot of knowledge. Stop these huge million dollar companies from expanding and closing stores like this. Give back to the community and shop local, if we don't, the Rich will get Richer and we will get poorer!!

zignuter. old school pet shop. i like it! thank you guys. enough close to subway. first time visit…read morethis store.

Almost 4 years later and even happier with hotel bark ave! They've made my anxious dog so confident…read morearound humans and other dogs. She absolutely loves going to day care and has even stayed for multiple long overnight stays. I love watching Snowy play with her friends on their instagram stories and posts. Kevin is one of her favorite humans in the world. I love that I can drop her off knowing she is going to be so well loved and looked after and that she will be having the best time! 5 stars is not enough!! Excited that they offer grooming services too!

Had my little buddy stay a couple of nights over the new year. He was happy and sociable when we…read morewould pick him up. Great communication with the staff.

Service is ok for vaccines, nail trim, etc. But the prices for anything else is a bit high. They…read morecharge me for any x-rays and then they try and sell me all the other tests without any indication of "what could be" wrong. Additional tests could add ab extra 1500 per their "quote,". I have done research as far as pricing -- This place charges top tier prices for their services. Which means you might as well go any where else and you probably will pay way less. No in between no brakes, just prices as if we're in the middle of Manhattan. My suggestion do your shopping around. They are clean, the receptionists are awesome but they fail in the fair pricing department.

They mixed up my dogs records because the doctor saw them at the same time. He put one had…read morecataracts when it was other dog. I've called them numerous times and asked for them to change it because it's incorrect and I need to send it to insurance. I was told that Dr. Gibney looked at his notes and I'm the one that's wrong. Smh. I've had my dogs for years and it's very clear which dog has cataracts. I even asked if I could come back up there for him to see and they said no. Waste of money and time. BEWARE BEWARE BEWARE.