This review is only for the groomer. She was suppose to groom my two dogs and did nothing. We…read morebrought them in a snowstorm and drove in bad roads. We have always liked your kenneling, but would not give 2 cents to the groomer. I

Took my dog for a bath and nails and was very pleased with the outcome. They were very…read moreprofessional, courteous and very easy to work with. I will definitely be back, highly recommend you give them a try. Thank you!

Nayet is amazing. She really cares about your pets. She is very patient and does a great job.read more

If your dog is young and not anxious this place is fine. However if you have an older dog that…read moreneeds more time, or is at all anxious, you may want to reconsider.

The best salon by far. They always gave my dog Ernie the time, patience and attention he needed…read more Especially as he aged and and required special care. Thank you!!

I have been going to Wag n Tails with my dog for years. I have always found them affordable and…read morekind. I would not go anywhere else.

The staff is unprofessional and rude. Cancelled our appointment on day of and never apologized…read more Told us groomer would not take our dog because he was naughty! I asked why they didn't tell us this at last visit and she stated she didn't know. I am very frustrated and will go back to old groomer. It is sad because we always try to support local businesses.

We've been going to Holt Vet Clinic for about six years now and have been quite happy with them…read more Most of our pets' needs are pretty conventional -- vaccines, heartworm meds, etc., -- but about two years ago, our beloved Maltese became very ill. Dr. Rees was very helpful in trying to help us find a diagnosis. Unfortunately, we didn't find one until Macy began having seizures, at which point she needed specialized care at MSU. (She turned out to have a very rare and difficult-to-diagnose disease called GME.) We ended up working with a neurologist in Boston, and Dr. Rees was always very willing to work with him and with our vet at MSU to make Macy's treatment as convenient for us as possible.

We've taken our pets to Dr. Fauser since 1985...never once have we, or anyone else we know of, been…read moretreated with anything less than care, concern, professionalism. The review that says otherwise is astonishing..Dr. Fauser has never raised his voice to anyone, not in the almost 35 years I've been there. My dog developed heart worm, and they worked diligently to save her life..which they did. In these years, we've had 6 cats and 1 dog. Each has been carefully and gently cared for, and when news was bad, or the time had come, they mourned with me. I won't go anywhere else...there are no extraneous tests or procedures done here. Everything is for the good of your pet, but with a dose of common sense as well. The staff and Dr. Fauser are an extension of your pets family, and that is how you and your pet are always treated. Best.Vet.Ever.

As an anonymous graduated student here I cannot in good heart recommend this place to learn dog…read moregrooming. There were never enough dogs to go around, the class size was way above what they said it was limited to, and I wasn't taught several things my current employer is stunned by. For almost 10,000 dollars in the pet grooming plus program , it was chaotic, lazy , and unprofessional , the only value I received is a piece of paper that said I completed the program. I feel like I was taken advantage of.

The teachers are amazing. I became very close with my teachers and it made the experience so much…read morebetter.

We have a 65 lb spaniel mix and we don't get her groomed very often except for family photo time…read more She is very energetic and can be a little difficult to work with. First, let me say that the Classy Canine was extremely accommodating of our holiday schedule. They were extremely patient and gentle with Bella and gave her the best trim she's ever received. I didn't even truly appreciate the detail until we got home from vacation. The trim lasted much longer than any previous groomer. She was also so soft! They even did a good job trimming my terrified pitbull's nails when I came to pick up the spaniel. Prices were roughly equivalent to Petsmart. I would recommend!

They're the best groomer in the Lansing area. Very professional, very clean, great grooming…read moreskills, very easy to schedule appointments, and very reasonable rates. I've been taking my dogs there for 15 years and I highly recommend them to you.

Brought our rabbit in for a $700 emergency abscess removal surgery that took 20min. We were told…read morethat all medication and supplies needed to care for the area operated on at home were included in that price. When I came for the one week follow up visit I was asked if we needed any supply refills at home. I answered yes we needed more saline solution to flush the wound. I was told that would be $10. I shared my understanding of what the $700 covered and that I live 30min away but with construction it took close to an hour and did not think I needed to bring any money. I was then told that the saline solution is mandatory to keep the area stitched up clean is not free to them and to come back with money otherwise it could be fatal to our rabbit. I was taken back by the fact that she was very curt in admitting that without it our rabbit's life was at risk but didn't care enough to send me home with any. It is just sterile water and salt! Sadly at that moment I realized $10 was more important to them than our rabbit.

I'd give a zero if it were an option. Today, I stopped in with my pup, who has a kennel cough. He…read moregets this every four-plus months from daycare. I know the routine and know he needs Doxycycline. I was told over the phone that they would hold the appointment outside. So, an employee comes out (she's super short and petite - not sure of her name) and says that she needs to take Bauer inside, and so she does. She comes back five minutes later and confirms it's kennel cough. Then, tells me that she was going to prescribe Doxycycline along with two other medications that were not necessary. Just a simple upcharge. I said I would just take the Doxycycline. She goes back to grab my dog and then comes back out. I load my dog up into my truck. All is well. Then she comes back out to collect payment. I didn't have my card, as it was back in the office. I tell her, I need to come in because my phone does a face read upon scanning. She then says we don't take Apple pay. I asked if I had a card reader. She says yes, and I reply, then you take Apple Pay. She says well, I have Apple Pay too, and I can just take your phone inside. I looked at her with a dumbfounded look cause this girl is not the brightest crayon in the box. I hand her my phone, and she looks at it. It finally clicked for her that she needed my face present for it to work. (I will not reset the settings in my phone for a payment just cause this place is being weird). I then enter the establishment to find four girls huddled around the reception desk, not doing anything. One of them put out the card reader (Kaitlyn). I put my phone over the reader it and my phone then scans my face. Boom! Paid. I then ask them why they have to make it so hard to make a payment, and Kaitlyn replies, "Well, because your dog has kennel cough, and we can't have you in here". I said, correct, my dog has it, but I don't "Obviously." She said yeah, but you interact with him. I said, are you serious? You just brought him inside. She then has nothing to say. Cause yeah, that was dumb. Next, I said, this is why I don't come here, and she said that's my choice. I said it is. Then I mentioned that the parking lot was empty, which is probably a sign that customer service is lacking. She said well, it's after hours, and we still fit you on the schedule. It's 3:30 pm at this point. They close at 5 pm on Fridays. I walked out after getting the receipt. On my way out, I passed a gentleman, and I said, beware, they are assholes. He replied, I know. Then I said, oh snap, another one agrees and left. Terrible service, terrible people, paid $80 for the visit and $9.50 for the meds for same-day. These people are loons and awful regarding customer service and logical thinking. Take your pet anywhere else cause this isn't it. Willoughby is the best! Call them instead.