I have taken all my animals here since in Cville. Highly recommend all of the groomers, and…read moreespecially Brent for my poodles. Friendly and reasonably priced, our animals are always well cared for here.

Took my big baby here for his first nail trim, they were kind, quick and communicative. I was…read moreprobably more nervous than he was, but they handled him and his dramatics with grace and efficiency. I will be coming back for all my grooming needs. Highly recommend

We have two 13-year-old Golden Retriever mixes that we cannot take to salons. To reduce their…read morestress, we use a mobile groomer once a year/when the seasons change and they no longer need their winter coat. I called Chief Black Swan because I'd seen their van in the neighborhood on multiple occasions. I was very pleased that they evening appointments available. I was even more pleased with the service. Our dogs look great with their freshly clean, trimmed, and lighter coats. I would definitely use them again and recommend them to friends!

We love Black Swan Pet Salon. They have been our groomer for years now with our other dog before he…read morepassed. They are gentle and efficient, and the price is right. You cant go wrong....

They took great care of my Golden Doodle puppy Benni! He took to his new groomer immediately and…read morethey told me what they were going to do and when to be back. They called me as soon as he was ready and even gave us a holiday card with the cutest picture inside. I will be back & will continue to update my review. I'm expecting it to be consistent based on the informal conversation I had with reception when I booked my appointment!

We were looking for a local groomer for the new addition to our family. Our girl is very nervous in…read morenew situations and around other dogs, so we were hoping Puddles and Pups would be a good place for her. Let me share my experience: The Good- - everyone was very friendly and enjoyed their place of work. - communication in setting up an appointment was good - the groomer seemed knowledgeable and had our dog's best interests in mind when discussing the type of services and cut needed - the groomer handled our nervous girl calmly - our pup looked good when we picked her up The Not So Good- - no one except customers were wearing masks - the reception area is small so when three people were bringing dogs at the same time, it made social distancing very difficult. - I was told it would take 3-4 hours. I got a call at the 4 hour mark telling me because another dog was taking longer my dog wold be a while longer to get done. - my dog was there for almost 6 hours. She was completely exhausted from her stressful day. Conclusion: While my dog was cared for, I'm not sure the good outweighs the bad. I'm thinking I may try a different route next time to see how the experiences compare.

AUSSIE OWNERS BEWARE!!…read more DO NOT take your dog to Amy's Grooming in Holly Springs. I asked for a trim to AKC standard on our Mini Aussie - just a trim and shape up. I specifically said to not shave him as he is a double coat dog. They completely butchered him. I was very upset. They shaved his underside, descimated his tail and left his coat uneven. In the car, I noticed his beard was all uneven and chopped in layers. I took him back in to ask them to even it up. Instead they got out clippers and began to shave his butt. Between my tears, I screamed STOP and then was proceeded to be birrated, cussed at, flicked off, shoved out the door, have it locked behind me and got the double middle fingers again. All this while I was crying because they claimed "I wasn't specific enough and they did what I asked and cut ovet an inch off my dog." The EXACT OPPOSITE of what I asked. So if you have an Aussie, don't take them here.

Dogs always look amazing after their beautification and having a great place for lunch next door…read morewhile you wait is a bonus (roosters)

Angela's team always make my dogs feel welcome and comfortable. My pack has been going here for…read moreover 5 years and wouldn't go anywhere else. My only suggestion is for her to expand because it can be difficult to get a quick appt. 5 stars is well deserved.

Great experience. Super friendly staff and my pups look great! Josh was our groomer and was kind…read moreand very attentive to anything I needed specifically for my two doodle pups. We made an appointment to come back in 8 weeks!

Firm - 1 Star Title: Sheared my dog, not groomed…read moreI took my dog Kirby in and I'm extremely disappointed with the results. His haircut is completely uneven and it looks bad. You can tell she doesn't know what she's doing.

Deanna was so friendly. Loved the one on one attention for my dog during his appointment. She was…read moreattentive and asked specific questions about my preferences for my dog's grooming session. She sent me pictures during his appointment, texts with his progress and allowed him to take play breaks when she thought he needed it. I highly recommend her and will be returning. Thank you Deanna.

My Maine Coon, Sparky, badly needed a haircut never before taken to a groomer. It's not easy to…read morefind cat groomers. I called many places without any luck. I posted a need for recommendations online Nextdoor and saw highest ratings for Casey at Dane of Bones Grooming. I could not be more pleased. She has a faithful new customer in Sparky.

Wonderful groomer! She fixed our Sheepdog after Petsmart couldn't complete the job and made a mess…read moreof her. Highly recommend Casey! She was gentle and sweet and a great experience! We will be back!

wonderful lady know so much about dogs even has a grandson that is a vet. Its a wonderful family…read moreto deal with. They do a perfect job every time on both of our westies.

Friendly staff, this was my first getting my groomed by someone other than myself since I can go…read morelonger groomed her myself. So far I like the way my dog has been groomed. My dog didn't like this experience at all. Hopefully she will get used to being groomed. I wish I could continue doing it myself. But I will be bringing her back to get groomed again.