Everything about this self serve spa will have you smiling. Bring your pet and use one of the…read morestalls to wash and dry your pet. This is such a great concept so you don't have to bend over your tub ever again. I love this location too in Woodstock near K-Pop. I mean they've been here over a year and I am surprised it's not packed. I love the concept of being able to give my dog a bath and clip their nails. If I can have a spa day so can my dog. Yes, you are washing your pet yourself.. Do it while the kids are in school or at day camp. Do it as a quick errand while you're out and about. Or just do it cause your baby needs a spa day. Stop by this location - there plenty of parking. Easy access for your pets to enter the wash area as drying tables with blow dryers. I am bringing my dog, he's gonna love it!!!

Do you want to lose your pet of 12 years? Then bring them to this place!!! This establishment…read morefailed at their number one responsibility. They lost my dog while getting groomed and has been missing since. This place killed my childhood pet and we will get justice. DO NOT COME HERE!!!

Our dog looks adorable after her full grooming experience here. The staff were so friendly and we…read morewere able to pick her up just over two hours later, unlike other grooming businesses where she would be in a cage waiting for several hours in between other dogs. Her haircut by groomer Yuli is impeccable and the place is kept very clean. Great business!

This was my dog's best grooming experience!…read more I've been to many groomers before & this one was by far the best. The staff was incredibly communicative, compassionate & knowledgeable. My dog came in with not being groomed for 4 months so you can imagine the hard work needed to make him look great & they worked with my budget while also doing their best to take care of him. Very appreciative of this experience and will be coming back!

We love Black Swan Pet Salon. They have been our groomer for years now with our other dog before he…read morepassed. They are gentle and efficient, and the price is right. You cant go wrong....

Particularly Mark. Hoping he is still with you. He took care of our mixed Aussie for 3 years. She…read moretrusted him & so did we. Even after she became a tripod he would carry her to the truck and took his time caring for her as he groomed. She sadly passed away last year. We adopted a new pup from the shelter and thought we had a short haired only to find out she is 50% Akita with a full undercoat! The other parts are 30% Belgian Malinois and German Shepherd. Hoping Mark is still there to help

Lack of hair trimming skills etc. not real happy with expensive cost for actual service rendered…read more Will not be returning.

Nicole was amazing with our Zeus she listen to what we wanted done the price was great I will for…read moresure bring him back to her Thank you so much Nicole your the best

So happy that I found Simone! I was in need of a new mobile groomer. Simone lives close by and…read moreworks out of her house. My nervous doodle was immediately at ease with her. She groomed him perfectly! Honestly it is easily the best cut he has ever had. He came out calm and happy. Two and a half weeks later his cut still looks amazing. We found our new groomer!

I really appreciate the groomer and the results .Always honors time and very personable .read more

My Maine Coon, Sparky, badly needed a haircut never before taken to a groomer. It's not easy to…read morefind cat groomers. I called many places without any luck. I posted a need for recommendations online Nextdoor and saw highest ratings for Casey at Dane of Bones Grooming. I could not be more pleased. She has a faithful new customer in Sparky.

Wonderful groomer! She fixed our Sheepdog after Petsmart couldn't complete the job and made a mess…read moreof her. Highly recommend Casey! She was gentle and sweet and a great experience! We will be back!

I'll tell you what. Reviews on google and Yelp were up &…read moredown. But Chris was hands down accommodating. He was able to fit Riley in, for a bath & nail trim. She's a very timid girl, however Chris had loads of patience for her. I'm extremely pleased. He didn't rush Riley. He took his time with her and it makes me happy . Chris even went inside the large kennel he placed her in, to literally let her ease up to him. I say if you're thinking about going to Chris, but the reviews have you weary..go with your gut. I did and we're 100% happy with him and how gorgeous our gal is!

First of all, this place had one of the best groomers in the day. So sorry Jess is gone. My dogs…read morehave been groomed here for ~6 years. After Jess left things definitely went downhill. The last time I had the dogs groomed the owner spent most of the time complaining about being understaffed and of all the large designer breeds coming in since Covid. This time he joked with me about having his personal phone number and that his girlfriend would be jealous if I called it. Weird. Today was surreal. I dropped my dogs off at noon. Chris literally dragged my dogs by the leash into the back room. Yikes. I said I wasn't really happy with the last cut because the muzzle made my Cavachon look like a fox. I had asked for a puppy cut. My female Cavachon always came out okay. I brought some pictures of his cut from previous years as an example. I definately wanted his muzzle to remain long. Chris called it a teddy bear cut. Fast forward on hour and Chris calls to say they would have to shave the muzzle or it would cost $10 each to demat both dogs. I know my female did not have mats. Maybe the male did. I said I definitely don't want them shaved so just cut the rest of the animals and I will take care of the face. Well, Chris lost it on me. He told me that he didn't want to cut my dogs anyway so come and pick them up. Are you kidding? That's some horrible customer service. Chris is a New Yorker as am I. Yes, we are edgy but as a business owner myself, you have to suck it up and remember that the customer is always right. Rude is unacceptable. As another reviewer stated - I can only imagine how they treat the dogs if they can be so nasty to the human paying. I feel like I was spared something aweful and have to believe my pups are better off. It was a crappy beginning to my birthday. Chris - if you actually like animals, stick with them and hire someone pleasant to answer the phone and greet guests. You shame us northerners.

This place was referred to me on Nextdoor And i am so grateful!! I can honestly say, i like all the…read moregroomers here. Gladys is more of my favorite because She always makes me feel like Coleman is the most important dog there, everyone has given my kid a cut and I'm happy every time. I'm sure she makes everyone feel a special way, but we'll keep this about my fur baby lol. Whenever he comes he doesn't cry or act weird so i know he's in a good place. Whenever i walk in everyone there seems to happy and welcoming, which is also nice. It always smells clean and fresh, you can't even tell any dirty dogs have come in. Lol I'm always happy with the time it takes for them to groom him. Prior to coming here, Coleman's grooms took All Day, this place is normally under 3 hours. This place isn't doggie camp, so you have to pick up when they call, but they are understanding if you turned the day into your grooming day too, you just have to let them know in advance. Annndddd don't take advantage, this place isn't very big so they don't have a lot of space to place fur babies not getting service. I read some reviews about the bandana, They don't always give him a bandana, but i honestly don't need one every time. I like how they give them here and there and it matches the season. Overall this place is great! I LOVE it.

Couldn't be more thrilled with our experience. Our furry boy has endless energy and is not a fan of…read morebeing picked up but they always groom him with care. The staff is very friendly and understanding. I was stuck in traffic and they still took us. Other place would have definitely asked us to reschedule. They keep the grooming salon very clean.