This store is selling FAKE Labubu dolls for $25.99 each. I bought 4. Tried to return and was told…read morecould not get a refund. Buyer beware

Super nice staff. Great selection of local glass made by local artist. Also they have some of the…read morebest priced glass that I've seen in the area. Great Puffco section as well!!!

First, let me start out by saying I have shopped at Kings of vapor for years. I've had customer…read moreservice issues in the past, but they've always been resolved I'm a heavy vaper. I used to smoke two packs a day. Over the probably six years I have probably spent over 3000$ to $4000 at the different Kings a vapor stores. I have switched to pod devices and other salt Nic devices in the last few years. Recently, it was time for a new device, as it was becoming increasingly difficult to get pods and coils for the one I had. I purchased a Caliburn koko from this location recently. After about a week or two the device stopped seating the coils properly. More recently the device started auto firing nonstop, which would lead to flooding. I work 60 hours a week so today I finally had a chance to stop up because I left work early. The employee named Kota, informed me that I was out of "warranty" on the device by a Day. (This was day 31) I was informed that they would not replace the device. I knew it couldn't be done without manager approval so I asked him to reach out to a manager, which he did. I'm pretty sure the managers name is Derek, but the employee would not confirm at the end. Regardless, I asked the employee to throw the manager on speaker so I could tell him what was going on. He did and then informed the manager that "hey, I threw you on speaker so you can talk to him". To which the manager promptly replied, take me off speaker in an irritated tone. The manager gave kota several troubleshooting steps which I had already done multiple times and then we tried again in the store. The Autofire continued to happen and then he said that he is unwilling to replace the device. The device was only 30 or $40 and to be honest it's not about the money it's about the fact that I have had customer service issues in the past I have let it go. I have managed several different retail stores in the past. This managers unwillingness to even attempt to defuse a situation is a disgrace. Let alone the fact the employee, would not confirm the managers name at the end. I've always gone back to Kings because the employees have always been great, but it's always seemed like the managers have been difficult to say the least. Today is yet another example of terrible management and customer service that will lead to me taking my business elsewhere from now on. The disposable prices and 30 mill juice prices are a few dollars higher than the surrounding stores which I was always willing to overlook for convenience and loyalty. Well today I was shown that my loyalty with my dollar meant nothing so I will be taking my money somewhere else from now on. What a shame!

I moved to the area recently and have been trying out different vape shops. I usually buy…read moredisposables, so I know the drill - "Hit it before leaving the store" and all that. But after wasting my money on four different Orions that turned out to be trash in the first two hours, I switched to another recommendation from the employee. Unfortunately, I had a similar experience with that brand too. It seems like they have a very poor distributor and are cutting costs at the expense of quality. I'm not satisfied with their products, and I'm trashing their little key chain card.

way overpriced for the quality go anyplace else gas stations have better pipes for a fraction of…read morethe price

I have been going here for over 10 years! They are always so helpful with any questions I may have…read moresuch as new products, or new accessories they always help me find exactly what I'm looking for

Absolutely the best overall Smoke Shop in Ohio! Plus their is a Kava Bar coming soon right next…read moredoor!

Always a good experience when I come here! The employees are knowledgeable about all of the…read moreproducts. They give really great recommendations for what to try. Very happy with my most recent experience.

Second time coming here, and both times the same person was working and I wish I got their name to…read morepublicly compliment, but I just want to say that this place is real chill and good vibes. Doesn't matter if you're a newbie like, if you don't understand something or have a question, they make an effort to explain things to you and are overall real nice. Prices don't seem bad, can get a simple bong for $59.99. This place also manages to keep Raw cones in stock unlike the Kings of Vapor in Fairlawn. One cool thing that stands out to me here is they have food and beverage options similar to a gas station.

My favorite shop, always have great deals. Same few workers and manager are always there and always…read moresuper nice!

I am 62 and have always had such excellent assistance when trying to figure out the most effective…read moreway to handle the daily challenges of various conditions without taking big pharma drugs or over the counter pain relievers as they both are very hard on live/kidneys if taken daily over a long period of time. Just want to say thank you for your kind and above and beyond the call of duty care. Kept by His Grace, CLG

I attended the Drew Estate show. Picked up a box of Fat Bottom Betty's and I got three other cigars…read morehanded to me. It's such a fantastic time. Please stop by.

fantastic selection of cigars. staff is very friendly and knowledgeable…read more would highly recommend if you are in NE Ohio.