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    Grossmont Gardens

    4.1 (24 reviews)
    Open Open 24 hours

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    Ask the Community - Grossmont Gardens

    Review Highlights - Grossmont Gardens

    Ana Navarro, ALW Coordinator,Grossmont Gardens Senior Living & Memory Care,Phone: 619-463-0281 Ext.

    Mentioned in 6 reviews

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    Country Manor La Mesa Healthcare Center - Lobby

    Country Manor La Mesa Healthcare Center

    3.4(47 reviews)
    0.5 mi

    My mom needed some rehab after a total hip replacement and we found Country Manor La Mesa. She was…read morethere for 5 days to strengthen enough to be safe to come home. I was impressed with almost all of Country Manor and wanted to ensure a recent review was entered. I am a nurse and have a "good", "bad", and "ugly" way of looking at skilled nursing facilities. I'm very happy to say that I only had 1 item in the ugly category, very few things in the bad, and numerous things in the good category! We'll start with the ugly and work our way up since I think most people are looking for what to be warned about in these reviews. The one "ugly" item is that there were no cleaning wipes to be used in the restroom. Mom was in a semi-private room and the bathroom is shared between two rooms (4 residents). There were no cleaning wipes in the bathroom despite me asking at least 3 times. She needed a commode the first few days and after that I was there with her most of the time so I was sure to clean the bathroom toilet with soap before and after she used it. As far as "bad", we struggled with the staff's mentality of short-term rehab post-operatively. We expected she'd be there only a week or so until she could get strong enough to be safe at home and so I wouldn't need to lift and move her myself. I had to constantly remind them of this as they would refer to her stay as "in a few weeks...." or "eventually, you'll be able to.... so you can go home....". I told the care team in our initial admission meeting that our goal was to go home on x day, which was 7 days later, but no one seemed to recognize that this was very possible for her. Another item in this category was the 'stacked' therapies. Almost every day, the OT would come in to do work with her for about 40 mins and then the PT would immediately come in afterwards. It made my mom even more tired and in pain than she started out and made it difficult to show that she was improving enough to come home. The final thing on this list was the follow-through of the staff to the call light. The aid responded very quickly (within a few minutes), but if it was medication needed, the nurse didn't get the message. This happened on at least 3 occasions and we'd have to call two or three times. I'd also add to this list that the staff should wash their hands in the room prior to doing assessments and treatments so the resident and family can see them doing it. They'd use the hand cleaner outside the room, but it's good practice to let us see them washing. I also would recommend that there be a written 'welcome' pack to residents and families that includes things we weren't aware of, such as meal times, shower days for the beds, how to request an alternative meal, and the times that the staff change shifts. Finally, I'd recommend white boards installed at each bed to help orient residents to the day, date, and who the staff are for that shift. It would also help to state goals for the rehab patients and be a place to write questions to ask or put reminders. For the "good" list, I can't say enough about how friendly everyone was! They treated my mom very well and were patient with her when she couldn't hear them. I was not surprised by the staffing as this level of care typically has one nurse with an aide or two caring for a high number of patients. They were still generally quick to respond to our requests for ice packs, snacks, ice, water, and food requests. Special shout-outs to OT Tara, Rosemarie from marketing, Dr. Abesamis who listened to us and our plan, Tish the Activities Director (sorry we never had a chance to teach you MahJongg), and PM nurse gentleman whose name is escaping me. I felt the facility was very clean, didn't smell like either body fluids or antiseptic, the food was very good, and the grounds were immaculate! We really enjoyed being able to walk out to the patio area and sit in the sun! There was plenty of parking while I visited each day and it is close to the Vons in case I needed to pick up anything. The birds in the lobby were great and mom loved going and watching them each day. There were a lot of activities although mom didn't participate in many. A very lovely place for a skilled nursing facility! I'm so glad that mom was there! Thank you, everyone!

    My Mom had another fall and had a choice of rehab locations. She chose Country Manor based on her…read moreprior experience and I agreed. A few weeks after she was admitted there, my Dad also needed skilled nursing. The admin folks at Country Manor were so kind that they figured out how to put both my Mom and Dad in the same room even though rooms are not normally mixed gender. Both of our parents received great care throughout their stay. The staff and admin, almost without exception, are very caring, considerate, and kind. They helped us through the death of my Dad and continue to care for my Mom.

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    The Montera

    The Montera

    3.7(25 reviews)
    0.5 mi
    Pet friendly
    24/7 Availability

    My mother lived at The Montera for the last 3 years of her 101 year life. Along with my family, we…read morevisited about a dozen other facilities before we decided on The Montera. We choose it because of the facility itself and the staff. The rooms are spacious and well-kept. For the past 3 years I have noticed that it is always clean and extremely well maintained. They have been sprucing it up the past year in areas that were getting worn. They've done a nice job. It provide pleasant environment for the residents. They offer a varied menu and I have always found the food is often better than any other institutional food I have eaten. In three years I never experienced an awful meal. I live locally so I did eat there on many occasions. They provide a varied offering for every meal. There is also a large and varied daily schedule of activities for the residents. As my mother's health declined one of her strongest complaints was that she was unable to go to her daily activities and hang with her friends. But of course the most important aspect when considering any facility is the staff. In three years I have meet dozens of employees and have been highly impressed with the level of concern and care and, most importantly, the patience I have seen by almost all of the staff. I have never seen anything untoward. I have noticed a somewhat high turnover level, especially in the administrative staff, over the past three years but they seem to do a good job refilling those positions with the same like-minded staff. There are at least a dozen staff members I would label as always going up and beyond to assist the residents. I would like to add that I recognize it isn't easy working with some residents due to their disabilities and their frustrations with their life as it is now but the staff at Montera does it with aplomb, respect and kindness.

    I have lived here for over 4 years and it is HOME. The staff is excellent on every level. From…read morethe front desk to the dinning room, care givers, and the laundry services. I lived at another facility that was very nice but your own clothing didn't always return. That service here is excellent. Activities here great. The staff here are "my friends & family". I am glad that my sons found this place for me. Phil T.

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    Grossmont Gardens - retirement_homes - Updated June 2026

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