Grossmont Gardens I just can't say enough of GREAT Things…read moreMs. Ana Navarro, ALW Coordinator,Grossmont Gardens Senior Living & Memory Care,Phone: 619-463-0281 Ext. 5104 helped us in so mmany was. Upon first meet Ana was kind, professional, sweet and full of knowledge about the (ALW) Assisted Living Waiver program and about the staff, the entire aspects of the Gardens. My mom had worked there for about 35 years and they welcomed her back as a resident with open arms. Ana always was there to answer questions quick to respond on emails and calls. Working with Ana was a fantastic experience; she was incredibly knowledgeable and efficient". Ana always displayed high-level professionalism and made the entire process stress-free. I highly recommend talking with Ana when considering this property for your loved ones. Ana went above and beyond to solve our issues or concerns I had. I did look at other properties in San Diego and they looked and felt like dorms or prison not to match the price. The Gardens had the lowest price for the best clean rooms and staff, the caregivers are very nice always there when needed. The Gardens felt like Family Ana made us feel like family. My mom is happy and safe. My 2 concerns: 1: with the wait staff and servers most of then were nice and friendly but a handful were always grumpy and just not professional.. They are not quick to see if someone comes in to eat and take there order or even clear the tables so other people can come in and sit. Note: I saw a server not on break in the kitchen area just eating chocolate Ice Cream, I thought Really!!!! 2: They need better activities all day even if only a handful of people are there: Example when they go in trips they should have something going on if you don't go. Maybe different type of activities if you are not a "Religious person" on Sunday. OVER ALL 5++++STAR for Ms Ana above and beyond... I would HIGHLY RECOMMEND Calling her take a tour.. Make the Gardens a Forever home for a loved one..

Staff overworked and mostlyPhilippine click no formal medical training…read more Was a long stay classes are a joke videos of exercise classes ha! One day a worker was dispensing meds prior to was maid nutrition was a phone it in for menus always cutting back on food on menus taking Med in dining ADA regs not followed! Give insulin at breakfast table? And meds too no privacy when I was here nutritionist on staff served pork in some manner or another 3 times a week(to diabetics)surly waiters ran out of English muffins for breakfast but always always had icecream! Disparity of dining rooms Cold eggs! Big dining room had the better food never met with a nutritionist ever! Had salad bar smaller dining room had small wilted salads

The place is gorgeous! A 55 or older community, I can see myself move into this community in a…read morecouple of years-;) . Most residents are active seniors who want to live life to the fullest. I have the opportunity to work with the staff who are very professional and friendly to provide the residents with Home Health needs i.e nursing and therapy. The management with the leadership of Ken, Melissa, Juan & Lathisha make sure that the residents do not have to go far (out) IF they needed our services. Food is great with lots of in house activities and field trips outside the community. Love, love, love this community.

Beware beware. Total scam on your security deposit. Say "goodbye" to every cent . From the day I…read moremoved in I had flooding in my unit, mold in my carpet, noise from meal prep in kitchen, and cockroaches always. Everything must go thru "corporate Office" --- mystery, Never-present staff!

My mother is not getting the additional care that we were paying for, but we're still getting…read morecharged. Her room is filthy, her medications aren't delivered at the appropriate times, and it's an overall poorly managed facility. When you request to speak to the director or other management staff regarding care services, you have to make numerous attempts to get a response which sometimes takes weeks.

My friend, Ron, and I took a tour there a few weeks ago and really enjoyed the personnel,…read moreespecially Susanna. She explained everything and showed us different apartments that are available. The prices are very fair and the facilities are well appointed. Great outdoor patio from the dining room and the patio backs up to a lovely park. Susanna invited us to have lunch but we had just eaten lunch so she gave us a couple of vouchers. Last week Ron and I went back for lunch. Great food in the lovely dining room. The head chief, Crystal, sat with us for 1/2 an hour and explained that she had only been working there for 2 months. She is revising the menu offerings and incorporating more fresh food and she also listen to residents when they have suggestions. Wes, the Director, sat down and chatted with us too. I heartily recommend this facility.

My Dad has been at MesaView for a little over a week. I can't say enough good things about this…read morewonderful place. They have the best of a board and care and the best of a facility and none of the bad of those places. I've spent at least 5 hours a day there every day and the staff have shown over and over that they really care. They have made efforts above and beyond my expectations to make my Dad feel at home, cared for, and even loved. They have also made me and my family feel at home when we are there. Dad's dementia got so much worse that we could no longer care for him. They worked with us to get him in and comfortable so quickly after a fall at home that made his needs dramatically worse. They moved him closer than we had arranged so they could keep a closer eye on him and be quicker to help him. I love that there are plenty of people there that just need assisted living too. The variety is so good for him. The pet tortoise there provides Dad with entertainment that suits him. They have activities programmed that are wonderful too. The grounds are beautiful. Gigi and Iliana run this place so well. Wonderful staff, wonderful facilities, wonderful price, wonderfully administrated, and the meals look amazing. They did stock my Dads favorites when he did not want to eat and now he is eating again. I met the owner, Jeff, and he seems to be genuinely kind too. Every day I feel more and more confident that he is in the best place I could ever hope for. Thank you to Gigi, Iliana, Sonia, Chris, Carlos, Daniel, Carina, Alia, Maria and the rest of the staff for your patience and care! I hope to learn the names of more of you. It's just this place is well staffed and I'm still learning names.

My beautiful mother has been a resident at MesaView Senior Assisted Living for almost two years…read more My mother has dementia. Having to place my mom into a facility was a difficult and painful decision. But my mother needed care to keep her safe, more care than I was capable of safely providing her. So in dealing with the guilt of this decision to place her in a facility, I feel beyond blessed to have found MesaView Senior Assisted Living. To begin, Genoveva was warm, understanding, reassuring and welcoming. It was a rough time to move her, as it was also during COVID. But, Genoveva made the move seamless, in doing everything to make my mother feel safe and comfortable, as well as us. The facility is beautiful! An inviting and renovated room to call her own (we decorated with her personal belongings). A fantastic large open yard for her to be outside and enjoy, which was important for her and to us. There is even a large turtle that roams freely, as well as birds that sing, to put a smile on all the residents faces. The facility is smaller, cozy and more charming than a larger facility. I never feel like my mother will be confused or lost among too many people; I have observed how she smiles as she recognizes the people there (even with her dementia). The staff is absolutely incredible! The staff are always helpful, professional, kind, warm and friendly to the resident's and their needs, as well as the families. You can always hear them cheerfully greeting the residents by name even when just walking by. They are fantastic in their communication with me about medications and any concerns I or they may have about my mother. They are available 24/7 for any of your questions or concerns. Let me add, they did a fantastic job for the resident's safety during COVID times. The food...they strive and take pride in providing very healthy meal plans for the residents, with respect for meeting individual's needs as well. I am so VERY grateful for the amazing staff, they are truly the best!!! Now that Covid is relaxing guidelines, more activities are opening up for the residents and their families at MesaView. They have a calendar of daily activities available for the resident's enjoyment. They also plan special holiday family days, which are always lovely to participate in. I could go on forever about the many good things MesaView Senior Assisted Living has to offer. I feel blessed and happy my mother is safely in their care. I more than highly recommend MesaView Senior Assisted Living to anyone that wants their loved one in a place that feels like home.

Kira is the sweetest most gentle woman who truly gets what the elderly are going through as well as…read morewhat their family needs in the way of help when it comes to getting them the extra care they need. Kira, suggested places for Mom after spending a good amount of time with her and she also visited facilities on her own on our behalf. She goes the extra mile, to help! I cannot say enough about how kind and understanding she is with elders and can get them to open up and will be there to help through the difficult process of making all your decisions as to what is best for you beloved parent. She was just what we needed to break it to Mom and get her to actually go from not wanting to go to looking forward to her move. I cannot recommend Kira more highly! Love her! (so does Mom!)

I recently retained Kira of Centinela Senior Solutions to assist our family with developing a care…read moreplan for my mother who has dementia. The first phase was to arrange a 24 hour care schedule for eight days so her husband could travel east to see his family. Kira began with an in-home observation and her assessment was an accurate reflection of my Mom's current condition and her likes and dislikes. This formed the basis for the care plan and was educational for our family. Kira is a true professional in every sense of the word. She understands dementia and Alzheimers because she has a great deal of professional experience. Her insights proved to be invaluable. Having a third party with the experience and understanding of the needs of seniors develop a care plan is a worthwhile investment. Kira is sensitive to family dynamics and is a great facilitator and advocate for seniors. I give her my highest recommendation. Sandy Ackerman Encinitas, CA

We moved my mother from another facility. She had been at for five years…read more The transition was smooth everybody we've met so far has been helpful, kind and courteous we've been here for a week and a half and she's still getting top-notch care from the nurse to all the caretakers to the chefs to the administration. Everybody is just top-of-the-line couldn't ask for a nicer place to have your loved one.

My husband was at the Good Samaritan for 10 months. The staff were wonderful and he received great…read morecare. If I ever need the same kind of care O wouldn't hesitate to be placed there. Wonderful care givers.

Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

Spent so much time trying to find an adequate place for my father to receive short term rehab. I…read morespoke to Clinical Evaluator, Christine, who was truly an angel of a person. She was kind and helpful. She is exactly the kind of person every SNF needs.

Excellent care, both in patient and out patient care. Warm, friendly, encouraging…read moreRenee Stephanie Matt Paul Lance Kathy (plural, pt, vestibular, OT) Dr. Mofidi Candy Mason Friends and family still talk about how wonderful they were. And I can NOT forget, the CNA's and cleaning staff. I want to work at Sharp within the rehab center.

I was with this facility for a week, and they treated me with so much love and respect. The staff…read morewas friendly and sweet every day. Never a bad moment. Just pure kindness. I love them all.

I have visited my mom on several occasions at this point and, despite my 2 interactions with…read moreSheena, the staff has been quite pleasant, helpful, and they really are trying their best to go above and beyond with answering questions and tending to her needs. It's nearly impossible to reach her by calling the main number, and I need to call 3-4 times before someone answers at the nurse's station, otherwise the rating would be higher. The place would actually be pretty great if management wasn't mentally and emotionally abusive towards me last week. It's already an incredibly stressful situation for my mom and for me and my family, and what the social worker did was just horrible. I shouldn't need to break out into stress-induced hives because of manipulation, coercion, and her intentionally causing fear. Not having the ability or bedroom to take my mom home immediately, and then having POA leveraged and conditional upon doing so, and using fear tactics that she would be sent to a shelter was beyond wrong and psychologically abusive.

My mother lived at The Montera for the last 3 years of her 101 year life. Along with my family, we…read morevisited about a dozen other facilities before we decided on The Montera. We choose it because of the facility itself and the staff. The rooms are spacious and well-kept. For the past 3 years I have noticed that it is always clean and extremely well maintained. They have been sprucing it up the past year in areas that were getting worn. They've done a nice job. It provide pleasant environment for the residents. They offer a varied menu and I have always found the food is often better than any other institutional food I have eaten. In three years I never experienced an awful meal. I live locally so I did eat there on many occasions. They provide a varied offering for every meal. There is also a large and varied daily schedule of activities for the residents. As my mother's health declined one of her strongest complaints was that she was unable to go to her daily activities and hang with her friends. But of course the most important aspect when considering any facility is the staff. In three years I have meet dozens of employees and have been highly impressed with the level of concern and care and, most importantly, the patience I have seen by almost all of the staff. I have never seen anything untoward. I have noticed a somewhat high turnover level, especially in the administrative staff, over the past three years but they seem to do a good job refilling those positions with the same like-minded staff. There are at least a dozen staff members I would label as always going up and beyond to assist the residents. I would like to add that I recognize it isn't easy working with some residents due to their disabilities and their frustrations with their life as it is now but the staff at Montera does it with aplomb, respect and kindness.

I have lived here for over 4 years and it is HOME. The staff is excellent on every level. From…read morethe front desk to the dinning room, care givers, and the laundry services. I lived at another facility that was very nice but your own clothing didn't always return. That service here is excellent. Activities here great. The staff here are "my friends & family". I am glad that my sons found this place for me. Phil T.