HORRIBLE CUSTOMER SERVICE! First time visit on 4-5-25…read more Spent about 30-45 minutes walking around looking at trees and shrubs. It wasn't too busy, maybe 20 customers all perusing the lot. Not once did an employee offer to help. One employee was not busy and actually walked in a circle around me then went over to help someone else thirty feet away. I then saw the same employee helping another person that just came in well after we did. Not a single employee greeted us. We were looking for specific items and had questions but were ignored. Although the inventory is quite good, we wound up going to another nursery in town and spent a few hundred dollars on shrubs and got amazing customer service. Looks like we won't be going back to Shooting Star Nursery ever again. First impressions are always lasting ones.

They have a great selection of plants and trees, the people working their are very knowledgeable…read moreand they have decent prices too.

The old owner took far better care of the plants and trees. Also had a better selection to choose…read morefrom. They also knew what they were talking about, The service today was sub par, he didn't know anything about plants.

Amazing customer service! We were greeted immediately and offered help. After an employee showed…read moreus around, two more staff members asked if we needed help. All were friendly and extremely helpful. Although the inventory isn't huge, there was a wide variety and a pleasure to come here. We wound up buying six large shrubs for our property and would definitely go back!

We have bought several beautiful hanging flowers baskets from them in the past, and were urged…read more(last summer) to be sure to attend their flower basket classes in the spring. We'll, we attended the home show last weekend and who was there, but Jim from Four Seasons holding court with a basket class! He not only reminded me to register for the upcoming class, but he sent me on my way with the beautiful hanging basket of petunias that he had just made! WINNER WINNER I can't wait till my class, see you May 2nd

I really enjoyed my visit to this nursery. They have a huge selection of plants. Definitely go…read morecheck it out.

Hear all about it. The customer service at this nursery sold me on buying 3 trees…read more Josh and Sara are extremely knowledgeable and led us to making better decisions for our yard. Went to 2 other nurseries before Cascade and when we asked about certain plants they just pointed us in the direction to where they were. Josh educated us about the two different trees I was considering and then based my opinion on his facts. Needless to say, our numero 1 Nursery will be Cascade. Thank you so much for your assistance.

I was visiting my brother and sister-in -law in Phoenix, OR and…read morestopped in. I found a 50lb bag of organic fertilizer at a good price, purchased a unique heather plant I had not seen before. My favorite purchases were replacement parts for my many year old Felco hand pruners. I replaced the parts I needed when I got home and old pair of pruning sheers are "cutting like butter". I'm compiling my spring planting list so they have it available when I return for a Spring visit.

We have bought flowers and trees here. Top notch service and selection.. we prefer small business…read moreover big box stores. Family owned even better!

Mother's Day gift ideas sold here. The younger lady that runs the register (brown hair) is just the…read moreperson I needed to talk to. Challenge: It looks like a forget-me-not, but it's not. It has the same tiny blue flowers, but grows like a fern (tall and wispy) and is deer resistant. Also, drought tolerant and comes back year and after even after the winter freeze. YES, this lady immediately knew what I meant (expect level knowledge found here) and took me directly to the section where I was able to pick a very reasonably priced 1/2 gallon container for just $11.95. Mother's Day discount of 20% through May 15th *BIG Smiles*

One of the owners knowingly sold me an apple tree with canker, which I was unfamiliar with. He…read morepassed it off as a scar and discounted the tree. I lost three trees to it as it spread. It was a very sad way to learn about canker. I will never go back to this place. I can recommend Plant Oregon instead...they've always been good.

Awesome company! I made some wrong choices on my purchase of…read morerock and they made it so easy in working with me to correct my mistakes. The workers were very helpful and I would definitely recommend this company for any of your rock landscaping needs!!!

Pretty cool place lots of different options and products. Staff was really friendly. We will…read moredefinitely go back.

I've purchased two raised bed planters from this company, one last year and the other just a few…read moredays ago. Both times I've had lovely customer service people help me out and the shipments arrived very quickly. The planter I ordered Monday morning was here in two days. The product is great, exactly as advertised and arrived in perfect condition. I highly recommend this place and plan on purchasing again. Great products, reasonable pricing options, excellent customer service. This company has their act together and it shows.

I live in a beautiful neighborhood near the beach with plenty of sun. My house has a fairly…read moresizeable backyard, considering it's urban location, but always struck me as somewhat drab. I recently decided I wanted to bring it to life (and take advantage of the year-round California sunshine) by creating a garden. Small set back: I had never gardened before. I did some research and found plant beds would be easier for me than working with the ground. I contacted Naturalyards and was immediatley replied to by their in-house gardener, Braxton. Braxton helped me figure out what size and styles would fit my yard and what basic tools I would need to get started. The plants boxes were easy to assemble and surprisingly affordable. I'm now growing my own produce!

Lots of plants, shrubs and trees to look and buy from. They are able to deliver locally.read more

This family has a great Nursery, lots of different plants, all different types of trees and bushes…read more Great for landscapers and residential gardens. I love this place. Great on prices too. The family is bilingual and give Great service.

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable