First time at a duck donuts after hearing the hype for long and... it did NOT disappoint. The…read moreworker was so friendly and informative. He recommended both of the donuts I tried today. The donuts were prepared right then and handed to me hot and fresh! I don't think you can do any better. The dining area was nice and clean and so cute. Will be back to try new donuts and some coffee!

Amazing assortment of donuts that you will be aweing to find out which ones you want. The service…read morewas amazing, and the workers even guided me to find what I wanted. Prices are not bad here, and the donuts were amazing. Cant wait to go back here to try more, and maybe one day to try breakfast from this location!

Wanted to take a moment to write about how impressed I am with the service here at this location…read more Sheila, one of the workers, is always very cheerful and friendly towards me when I come in on Friday mornings. Wish they would turn down the music just a tad inside.

Went to KK to buy a dozen donuts and get a dozen from my rewards and the girl working the drive…read morethru was not friendly at all. I'm not sure why they had their front doors locked and the order inside shut down but you could only go thru the drive thru. Once I got to the order speaker she said she couldn't hear me because our vehicle wasn't straight enough for her to hear me. So I change places with my husband and I get on driver side. She then tells me "oh im not ready for you yet". When I do finally order and get the donuts and move out of the way for others, the whole 2 dozens are cold not hot. Does KK not have hot donuts anymore or do you have to ask for them.

I'm not sure if management changed or what exactly has happened at this location. I've been going…read moreto this location for about 3 years. I ordered a matcha no ice, and the drink isn't even half full. I was kinda shocked but politely asked if they can fill it up as they usually do (I ALWAYS get a matcha no ice) and the manager Hailey said that's not how she does things. "I don't know who or what dunkin you go to, but if I'm around, we don't fill it up".! was absolutely shocked and the blind disregaro and rude response was just ashtonishing. Maybe shouldn't be ordering from Dunkin period. I at least get 5-6 cups a week but this was terrible service. As a business owner my self, just extremely sad. Have given dunkin a lot of money and when there's issues as long as I come sweet, kind, and respectful I get it fixed, no issues, and I tip because i understand how hard it can be working at a fast paced establishment. No excuse for this treatment though.

Worst frosted donut I've ever seen they're so cheap with the frosting it's not even funny…read moreLike what is this??

Just wanted a cup of coffee at 8:30am and all I got was some rude ass employee talking down to me…read morelike I'm stupid. Hey who's working at Dunkin's!?! I could hear the whole conversation as they proceeded to talk and laugh as if it was funny like I wasn't even there. Absolutely no customer service skills. One of them then came outside after I ordered. For what, who knows!? This location is a fail already. Needless to say didn't stay for my coffee.

Excellent service, quick and polite. Shop is clean and organized. Short line at the drive thru.read more

We went to Dunkin Doughnuts this morning and their systems were down so they couldn't complete any…read moreorders. That can happen to any business and understandable. The issue is the drive-thru line was extremely backed up when we drove up so we parked to go inside. At the front door, outside, was an employee smoking a cigarette so if you walked in it would be thru a cloud of smoke. She let us know they weren't able to take orders because the system was down and then continued standing at the front door smoking. Why not let the line of people know the system is down so they have a choice as to if they wanted to wait. Please train your employees better.

Rude employees every time I go. I've gotten pretty used to it by now but this time I went and they…read morerefused to do two separate orders. We were the last car in line, the line moved fairly quick, and all we wanted was one coffee each.

placed and paid for an order in the app. when I got there, I was told that they don't have any…read moredonuts today.. at dunkin' donuts. They offered me a muffin instead. said I couldn't get a refund because I ordered through the app, couldn't get a gift card, couldn't get replacement donuts another day. All they could do was tell me to call the customer service number, which they didn't have (said I had to Google it) that number didn't answer. the online virtual assistant was down for maintenance. I guess I'm just f***** out of my money. I'll have to dispute it with the bank now. what a crap fest. never go here. they will LITERALLY steal from you.

Ordered jelly donuts get home and I have regular donuts. I am elderly and can't make the drive back…read moreand no one answers the phone ( called 3 times) . Very disappointed. I even wished the girl at the window s Merry Christmas as I left.

Before start this I just want to clarify that I am a bacon LOVER but I think it will be a long…read moretime before I eat bacon after this incident. So first of all I'm not even joking when I was ordering at the drive thru I could barely hear the workers voice, pretty sure it was a nonchalant dread head but whatever. I got a bacon egg and cheese croissant my absolute favorite thing from Dunkin' Donuts. Do you know that when I bit into that damn croissant the bacon tasted like fatass. I'm not even joking it was pink and STRETCHY. Raw bacon isn't even stretchy wth... If I had to guess what a fat person (not to be rude) tasted like it would be this bacon. If I were you I'd just go to the one on fire tower it's a lot better, and I was going to but they were out of croissants.

I just left the drive-through at 10:02 AM. I purchased a coffee and gave cash. I was sitting there…read morewaiting for our change and the woman with long hair says what else can I do for you? I said I'm waiting for my change. Her rude nasty comment was I didn't think you'd want it. Why would you not want your change? That is STEALING from your customers.