Mason is a true professional! He was on time and got right to work. He answered all my questions and returned my calls asap. The bathrooms look beautiful! I can't wait to get the grout re-done in our kitchen. read more

This is a great organization to do business with! Honest, professional and reasonable prices. Won't disappoint!

I asked Jason at Grout Pro for a quote to clean the tile in my kitchen. He came back very quickly with a ballPark quote based on photos alone And it seemed reasonable. He was very cordial and explained He would have to see it for an actual quote. Being retired it's difficult to take care of everything but as soon as finances are available he will be my choice. I based this on his great references and how soon he responded back to me. read more

Fantastic work done by Grout Pro on our 25 year old shower. We had some areas that were missing grout, and other areas with mildew stains that I could not get clean. We received a reasonable quote from Grout Pro and hired them to do the work. They matched our existing grout perfectly & made our shower look like new again. Thank you Grout Pro! read more

Grout PRO - "after" photo of our shower work done by Grout Pro. - Grout Services Near Me - Reno, Nevada

While I imagine their service does a nice job, their quoted price was nearly six times as high as the company I did hire, and who did a very nice job. Felt like price gouging. read more

Called Grout Pro and scheduled an onsite estimate. The person that came out was friendly and gave us a quote for the work needed with date options. Called back the same day to confirm scheduling and a few other details and was told I would get a callback. Three days later and still nothing. I've called several more times and still no luck. Guess it's nice to be busy but a call or text takes a minute. read more

Grout Pro made our floors look brand new again! I just can't believe what a difference their work made for our floors. I wish I would have called them years ago! Jared and his team were so polite and careful in their work, and I would absolutely recommend them to anyone looking for a good grout company! read more

Jared and Son Mason cleaned our tile kitchen floors and tile tub surround in bathroom, along with removing and replacing grout in bad areas. Everything came out amazing and it looks brand new once again. Thank you Grout Pro for such professional job! read more

We moved into a house that was nearly new. We thought it would be a good idea 14 years later to have the grout "cleaned up". Also we were concerned about some grout that was flaking off. The very clean and professional staff came to our house and showed us that the grout was coming up because the tiles were not set properly when it was built. Their very fair price estimate included fixing the tile underneath. When they were finished they had corrected the loose tile issue and restored the grout to its original color and sealed it. Their estimate is exactly what the final price reflected. We highly recommend them. read more

Grout Pro is a class act! Jared returned my initial call within an hour, between Christmas and New Year's, and quickly scheduled a date to visit our home. He provided an estimate and work date on site and arrived with his crew exactly on time the day of service. After reviewing the work to be done, he left Mason and Quintin to get busy. They worked without a break and, as other reviews noted, the floors and shower look like new! We highly recommend Grout Pro to care for your tile needs. read more

We had Grout Pro come over this week to re-grout the bottom of our shower and the clean the grout throughout our travertine floors. The owner, Jared was very nice. Came out gave and estimate and within a week or so we had the crew in there. The young men that came out to do the work were very nice, clean cut and complete gentlemen. I always appreciate it when people come into our home to do work that they are respectful and careful, both of which Grout pro was. I could not believe the transformation in my floors... they looked brand new. I wish I had known about this process earlier because it really does give older floors a major face lift for minimal cost. I would recommend using this company to any of my friends, and I will be using them again if I ever need grout repair. read more

Had them out to regrout my shower. Thought it was beyond repair. The showed up on time! They also were taking proper safety measures for COVID-19. Really appreciated that. Anyhow they made my shower look completely new! I would recommend these guys to anybody! Fantastic job. read more

They were right on time, polite, and respectful! The tile looks brand new. The price was reasonable and we would highly recommend!

I really appreciate Jared and his team. We have had Grout Pro clean, touch up and repair our grout and seal new grout several times over the years. We have lived in our current house over 21 years so things need to be touched up now and then. Jared, his son and crew are friendly, prompt, honest with reasonable pricing and they provide a high quality job. It can be very difficult to have someone in your home with no point of reference as to the ethics and quality of their work, but I have always been very pleased working with Jared and Grout Pro here in Reno. This is not a solicited review. read more

Given the number of guys that showed up, and the price charged, I would have expected my grout to look amazing after they finished. However, they basically just cleaned and painted the old grout rather than removing and replacing some; that never looks right. And it was not the color I wanted! Disappointing. read more

We had Grout Pro out to clean the tile and grout in our rental unit. The results were incredible! The tile looks like it has just been laid and brand new! I wish I could post a before and after picture. We had literally black grout and dingy tile that I did not know would ever come so clean. The grout is white again and tile looks like the day that we bought it. They were so professional and on time! They gave us a free estimate so we knew what to expect. This is a third generation family owned business here in Reno, that has mastered their trade! Thanks guys! Danielle and Robin Cartwright read more

Was not happy with the experience and results. They left residue on tile and cabinets. I asked if I needed to do any preparations and they said no. When they did the sealing, they did not clean the area, so if there was something/lint left on counter or floor, it was sealed to the counter or floor. So now I have bumps on my shower floor and bathroom counters. After they sealed my shower, the caulking leaks. His sons was in a hurry to finished the job and leave. He actually left at one point. His partner had to call him back because he was not sure if he completed his part of the assignment. I also questioned some residue left on my brand new wood floors. They said it was already there. My answer is no, it wasn't. But to prove it. read more

Called and left a detailed message of my shower's repair needs and never received a call back.

Our tile floors and countertops and shower look like new, again, thanks to Jarrett at Grout Pro. He and his assistant were professional, worked quickly, and maintained good communication throughout scheduling, estimating, and completing the job. The transformation looks terrific and we will definitely recommend Grout Pro of Reno/Sparks to anyone! read more

Grout Pro cleaned and sealed my shower grout a year ago. It looked great when they got done. The last few months, some of the grout lines have slowly been turning dark again. Makes shower look dirty and can't be cleaned off by regular cleaning products. So I called Jared and told him what was happening. He came out to see it within a few days. Said he'd take care of it. On the day of appointment he arrived exactly on time. Told me the reason for the dirty grout were 1) my shower head has a slow drip, which doesn't allow the grout there to dry out, hence the dark color and 2) my shower has a crack in the seam at one of the shower walls, which is causing the grout to turn dark there. So even though the problems had nothing to do with Grout Pro or their previous work, Jared recleaned and resealed my shower, and gave me some tips on how to keep the grout looking good. No charge. He said, if needed, he can come out annually and clean any problem spots, for about $80 per visit. I recommend Grout Pro. My shower looks sooo much better! read more