Physical Therapy Services has been a fantastic experiance. First of all Ruggie was amazing at truly…read morefiguring out the source of my pain. Brittany has been working with me and has been phenomenal at alleviating some of the pain. She listens and then knows exactly what is needed. Excellent experience.

Highest marks for Physical Therapy Services! A few years ago, they cured me of a spinal injury (by…read morerepeating just a single stretch), and now, they are curing me of nerves in one arm trapped at the top of my spine (via various stretches). Their lead is fantastic at verifying and diagnosing issues (my doctor referred me to them for that) and guiding their crew, and their crew is fantastic about putting the guidance to wise, flexible, and effective use. And oh yes, everyone there is super kind and super friendly. Again, highest marks!

Would not recommend if you have a spine injury of any sort. They spent months focusing on "spine…read moreflection" and mobility (I have a slipped disk). I wasn't getting any better and when I told my doctor what they were having me do, she looked horrified. She immediately recommended I stop seeing them and go somewhere else. The care they were giving me was unhelpful at best and harmful at worst. Staff was nice but again that doesn't mean much when the care is how it is.

Any other physical therapy shop will do a better job than Benchmark. Do not waste your time or…read moremoney on this company. Go elsewhere. Concerns: 1). There was no patient privacy during my initial evaluation, which likely goes against privacy laws. It was done in an open room with other patients within easy hearing distance. 2). The evaluation had rather lame aspects -- e.g., she rubbed either the tip of a paperclip or a piece of tissue on a body part I couldn't see then asked me which was soft or sharp. Duh. 3). When she finally went over exercises with me, she showed me a quick video of them but never asked me to do them in front of her to ensure I was doing them correctly. 3). They schedule appointments without your permission, a great way to get no-show fees. I stood right in front of the receptionist to schedule all my future appointments, which were weeks away (a caring PT would have scheduled subsequent visits the same time they scheduled my initial eval, don't you think?). I got a text a few hours later saying I had an appointment the next day, which I never agreed to. I called to straighten this out only to find they'd also scheduled me for two more appointments I hadn't agreed to -- yet more no-show fees. 4). The website is a joke -- I had to call twice to get the proper log-in info ("Benchmark Physical Therapy" doesn't work) so I could get a copy of my initial evaluation, which they would not provide me with at that first appointment. The only reason I called to get that log-in info was so I could print out the evaluation then cancel all my future appointments.

Horrible speech therapy expericence with Justina. Expected my 5 year old to be the perfect…read morepatient. She does not work well with kids. Stated that she needed to complete 100 words in 30 minutes to stay in therapy.

From the owner: Connect the Dots Pediatric Therapy is a therapist-owned clinic offering Occupational, Physical and…read moreSpeech Therapy services. Our holistic approach focuses on developing treatment and skill building plans during therapy sessions that carry on at home with family direction. Our staff has decades of experience in pediatric therapy and will work closely with parents, caregivers and other medical or therapeutic service providers to tailor a play-based plan of care for your child. We base our treatment in play because play is a child’s work!

Practitioner, Adam Litster, P.A., that I had for 5 months from 8/2025 to end of 12/2025, was…read moreuncaring & blew me off, with the rest of their staff, because I do not carry Blue Cross insurance, as we cannot afford $300 a month for both of us + $400 a month for Medicare. It's all about money, not care. After 5 months of jerking me around, 3 months WITHOUT my extensive medical records, then telling me 4 months after the fact, his expertise doesn't equate to all my issues (most are serious & life-threatening). Nice time to tell me! I'm living on borrowed time & the fear, anxiety, + mental anguish has worsened my emotional/mental state. Listen is a psychiatric counselor/practitioner? I don't believe this. He ruined my holidays with his attitude & false promises, but most of all, he stuck my 2nd leg in the grave, so to say. State/Gov't are looking into this.

***NEGATIVE STAR REVIEW*** ABSOLUTELY FUCK THIS PLACE…read more Shit communication. Shit employees that apparently can't be bothered to show up for work. *Showed up literally 1st person prior to 7am opening as a walk in for a DOT physical. Blonde says "we have an appointment at 8am." I said ok. I'll wait. She NEVER fucking told me to come check in AGAIN at 8? (I fully communicated I was going to wait, so why the fuck didn't she jist check me in then? ) She said they "no Showed me" at 8 because I didn't come check back in. This level of ineptitude is unprecedented. Literally every person I talked to says never go to this place because it's the most expensive place in town and the service is always less than 1 star. In conclusion: They need to fire all these fucking morons that work there. This was by far one of the worst customer service experiences I've ever had.

This amazing surgeon has done a knee replacement and a hip too…read more Hopefully he can fix a botched knee replacement.

I wish I could give negative stars. Other than the CNA the staff and.care are absolutely terrible…read more The food is terrible too. The physical therapy is non existent. It took them 4 days to address my mother's pain. We finally had her back in hospital to find she had a large tumor on her spine. If you love you parent or family take them to a different rehabilitation facility.

Everything was wrong here,if state where to do a surprise inspection they would be shut down…read moreimmediately.Food was terrible, the first day there wasn't given a meal until next day.ants everywhere . When got up to go to restroom door was always blocked by another resident the rms are so small,couldn't get to sink to wash hands other persons stuff was sitting there along with their walker in front of sink.incontenant pads dirty laying on floors for days.Food on floors from the day before.rm was not cleaned when arrived but still put into the bed.no rehabilitation other than walk up the hall.the only time they came into room was when they delivered terrible food.very few actually cared for the residents.The smell was horrible throughout facility.