My Mom was there for 4weeks in September of 2022. I was with her every day all day. It sometimes…read moretook 20-30 minutes to get staff to respond to call button. As she improved I was allowed to help mom with toileting. The rehab team did a good job. She progressed and worked hard to get out of there. They were under staffed and had very young training staff. Mom's room never looked as nice as those pictures barely had a chair for me to sit in. And had to hunt for a second metal folding chair for a second guest. It was summer so it was warm enough and sometimes too cold for mom. AC running. Due to Covid we were all wearing masks. They did have a good security system for visitors.

I was in this facility after knee revision surgery. I was transferred here from the hospital…read morebecause I was having difficulties with pain control. I was placed in a single room with a shared toilet. The room was freezing cold there were no blinds or curtains for the windows. It was the first of November 2023. There was a constant beeping of what sounded like a pager. I only had a call button and a controller for the TV which I lost in the dark because I couldn't control the lights. First, full day. Lots of surveys as though I was going to be there for 4 weeks -- I think not!! Very little true PT like I had received in the hospital. So I began doing all the exercises that I knew how to do. Food was worse than a bad cafeteria and cold. Everywhere it was cold. I could go on and on but I think you have the idea. After two more days, my wife and I finally convinced them to agree to release me. What an ordeal and one I hope never to repeat. Advice: check out facilities before you think you may need them.

I had a very disappointing experience with management at Therapeutic Associates Creswell Physical…read moreTherapy, specifically with Lauren. After major spine surgery, my physical therapy--an essential part of my recovery--was interrupted due to billing issues that could have been resolved much sooner. I contacted both Kaya (receptionist) and Lauren several times and relayed instructions directly from Trillium Insurance, but no action was taken. I was repeatedly told I was incorrect and that claims could not be resubmitted. As a result, my care was delayed for two and a half months. Once Lauren finally contacted Trillium, the issue was quickly resolved and the bills were paid--showing this could have been handled much earlier. As of today, all bills are paid, yet no one from the clinic or management contacted me. I am still without physical therapy due to this delay. This lack of communication and follow-through significantly impacted my recovery.

I herniated a disc in my lower back. My doctor wanted me to do physical therapy to build my core. I…read morereally didn't want to but agreed to go to a few sessions. My step-daughter said she heard good things about the Creswell PT so I went. Glad I did! Josh and Diego are a great team. They developed an evolving program for me. They built up my core. And it was fun too. I strongly recommend you give these guys a shot. They are professional and friendly.

I wish I could give negative stars. Other than the CNA the staff and.care are absolutely terrible…read more The food is terrible too. The physical therapy is non existent. It took them 4 days to address my mother's pain. We finally had her back in hospital to find she had a large tumor on her spine. If you love you parent or family take them to a different rehabilitation facility.

Everything was wrong here,if state where to do a surprise inspection they would be shut down…read moreimmediately.Food was terrible, the first day there wasn't given a meal until next day.ants everywhere . When got up to go to restroom door was always blocked by another resident the rms are so small,couldn't get to sink to wash hands other persons stuff was sitting there along with their walker in front of sink.incontenant pads dirty laying on floors for days.Food on floors from the day before.rm was not cleaned when arrived but still put into the bed.no rehabilitation other than walk up the hall.the only time they came into room was when they delivered terrible food.very few actually cared for the residents.The smell was horrible throughout facility.

I broke my ankle almost 4 weeks ago. I had surgery and after a two day stay in the hospital I was…read moretransferred here for physical therapy. I spent a week + in bed before I saw anyone from PT. The nurses are under staffed and the food is disgusting. People are nice but I am terrified that I could be in a facility again. I have not had a bath since I left my home and I am so ready to go home so I can get stronger. I'm a retired RN and this is unacceptable. After being discharged I found that someone had cleaned out my wallet which had over $350 in cash and my debit card was declined.

I couldn't decide whether to give it a four star rating or a five star rating, so I went with five…read more I've visited this place every day for two weeks now and it seems fine. The staff seems to be great and they interact well with the clients as far as I can tell (some of them are pretty funny and like to joke with the clients). My mom is there after a fall (which is why I've been there) and she likes the staff quite a bit. The building is a bit older so it has some issues, but the issues seem to be small (like a slat missing out of one of the shades in the room that will be replaced tomorrow). I think that if I was in need of a place to recoup after an accident, I think this place would be fine for me. Mom likes it too. So... five stars... mostly for the wonderful staff.

Patty is rude and disrespectful! She said " I don't give a shit" in front of a 5 year old girl and…read morescared her. This all happened because she doesn't know how to do her Job and file claims! Owner dentist doesn't want to resolve and talk about her bad behavior! He hides and doesn't resolve issues! Let's Patty talk to people they way she wants. No authority in that place... Don't use this dental office unless you like to be taken for your money....

I have been going to this clinic for 3 years with my whole family . I had my annual cleaning and…read morex-rays in July. Patty, the receptionist, asked if anything had changed on my end regarding address and insurance, to which it had not. Didn't pay anything for that appointment (because that appointment was preventative care and covered 100% by my in-network insurance). But I needed to come back a week later to have a cavity filled and was quoted $90 because they were in network with my insurance. Had my cavity filled and Patty told me that the price was actually only $75 per my insurance, which I paid. Then, I find out a week later that they went out of network with my insurance 6 months prior, they never told me. When Patty asked me if anything had changed on my end, that would have been a good time for her to let me know that things had changed on their end . Their website clearly states they are in network with my insurance (Aetna) (Patty didn't even know they had gone out of network 6 months earlier ) and now they are charging me for everything and refuse to work with me on it . They are taking no responsibility in this matter. I have been very kind and professional in trying to resolve this matter and they have completely ghosted me and they keep sending me bills. Super disappointed in their lack of care and unprofessional manner.

I am a social worker with 40 year's experience in healthcare and I cannot say enough about how…read moreincredible this facility is! Aside from the incredibly devoted staff, the activities and delicious food, there are some of the best nurses and nurses aides I have ever worked with! It is extremely challenging, in many regional facilities, to find and keep quality long-term-care staff, and CGPA manages to retain some of the kindest, most professional staff I have ever worked with. Additionally, the parent company, PACS, is a company with an outstanding reputation, and a demonstrated track record of providing very good care in multiple states. Despite living 35 miles from CGPA I would choose them for me or my family over any facilities in the Eugene or greater area hands down! They are excellent!!

From the owner: Cottage Grove Post Acute in Cottage Grove, OR, offers compassionate 24/7 skilled nursing care and…read moreshort-term rehabilitation in a safe, state-of-the-art setting that feels like home. Our dedicated team provides personalized physical, occupational, and speech therapy six to seven days a week, with specialty programs in joint replacement, stroke recovery, cardiac and pulmonary care, wound management, tracheostomy care, cancer recovery, and pain management. Residents benefit from individualized care plans developed by an interdisciplinary team focused on healing, dignity, and a smooth transition home. On-site services include pharmacy, lab, and X-ray, as well as infusion therapy, and coordinated palliative and hospice care.

We researched over six retirement communities and find Cascade Manor to be clearly the best. We…read morehave been here for four months and have not been disappointed. It is a bit pricey but you get what you pay for. Very well run and the service is always prompt, professional and courteous. We have stayed in five star hotels and the Cascade Manor is comparable in service quality. The food is not perfect but very good. It's difficult to be perfect for a diverse population

From the owner: At Cascade Manor, we want you to stay connected to the things you love. Enjoy living in the midst…read moreof Eugene's rich arts community, and in close proximity to the University of Oregon for your favorite sports games or lifelong learning opportunities. Pursue your passions both on and off our friendly neighborhood campus, and live every day to the fullest.

My aunt lives at Solvang. She always goes on about how all of the staff there are so good to her,…read moreand that she really loves living at Solvang Retirement. We went to visit her and stayed in one of the guest rooms. Our stay was so nice; the management and staff made our stay very pleasant, and comfortable. Also, the food there is so good! I highly recommend this place for residents and guests.

Solvang is a Very Special Retirement Community. My ex boyfriend lost his home in a fire. He moved…read moreinto Solvang. The very friendly and caring staff made this move good for him. The activities and food are very good. They are open to feedback from the residents and go out of their way to meet their needs. the residents are very friendly too. If I retired and needed to move into a community I would definitely choose Solvang.