I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Quick response (called mid-day Friday, they were there on time at 8:30 on Saturday morning),…read moreefficient and honest assessment of flood / mold issues. It's in their interest to exaggerate risks to create work, but they were honest after a few measurements that there wasn't any serious hazard and little I needed to do, and didn't charge me anything.

Polar Tiger was the second company I called for a mold inspection after a home inslector raised…read moresome concerns. The first company said there was mild and quoted arpuns $1000.00 for remediation. Tom from Polar Tiger arrived on time and conducted a thorough inspection. Tom advised there was no mold and the ceiling was in perfect order, even after I showed him the other companies report. Tom even gave me a estimate to reflect that no work was needed. Great company and Tom provided excellent, honest service.

Outstanding service. Air quality testing was performed by Polar Tiger late night on friday and just…read moreafter the noon time on saturday we got the results from the lab. How quick and convenient is that! Of course concentration levels in the lab report wiped the smile of my face. But that was just for the brief moment, because Polar Tiger agreed to start remediation on sunday. I'll repeat myself-sunday! How selflessness is that! They built 2 contamination rooms and hooked 2 HEPA air scrubbers just after the lunch time and by the dinner time they start packing their stuff already. It did take them only 2 hours to blast mold away. Amazing and I really mean it. I'm very happy with the results and the time frame. It could not turn out any better. No mess, no moisture and most important no chemicals! I do recommend Polar Tiger. Extremely good service.

Terry did an amazing job , thank you so much , My carpet…read morelooks and smells so clean ! He worked really hard taking stains out of the carpet , And went above and beyond.. Thank you

Dont waste your time with this company. I had serious water damage from an upstairs neighbor to my…read morecondo, I called them based on the supposed good reviews on their website. I scheduled an appointment and had a nice gentlemen named Diego come out. Due to mold we had an environmental study performed by an expert firm, he wanted a copy so I emailed it to him. There is significant damage and Diego also was suggesting other services such as drywall removal repair etc. I told him to get me the quote for the mold removal as that was urgent and I had already been told that I should not use areas of my home due to the mold. when he left he said he'd get me a quote by the end of the week. End of the week came and went, I waited another week thinking ok maybe they wanted to read the environmental report. NOTHING. So I called a left a voicemail, no return call, I sent Diego a email at his ecoclean address, NOTHING. SO they came out and wasted my valuable time when response is urgent due to mold, even if they called back at this point I dont trust their services. Even if they are not qualified to do the work, how hard is it to return a call and say this is out of our area of expertise. Very unprofessional.

Executive Green in Bridgeview is amazing! They were hired to clean the back stairwell in my…read moreapartment building and did an outstanding job! There were stains another company could not get out, along with gum stuck to the carpet. Executive Green got the stains out and removed the gum with no problem. They completed the job in under 30 minutes and when the landlord saw the stairs/hallway, he was blown away at how great everything looked. Highly recommend Executive Green Carpet Cleaning!!!

Without going into a lot of detail. My husband and I came home to a horrific mess in our condo…read more Someone in another unit flushed a couple of rags. We are the lowest Unit and all the raw sewage backed up into our home. I had to get the floors and carpeting professionally cleaned and sterilized. I did a search and read reviews. They came the next day and took my throw carpet back to the shop and then began on the carpeting in the hallway and bedrooms. The young man and young lady were extremely efficient and would not stop until they were satisfied. Gave me instructions on what to do after they left. Very courteous and respectful which is a rarity these days. A couple days later they brought back the living room rug. It looked like it was brand new. And also all the cleaning solutions are safe for pets and children. They were also very reasonably priced. I cannot say enough good things. Hire them. You will not be sorry.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

Jay restored my couches and rug back to their original, beautiful ivory state. I had stains that I…read morewasn't sure could be removed. (White couches with two kids wasn't the smartest decision). Jay had a very happy disposition and answered all of my questions. He will be who I call when I need them or any other piece of furniture or carpet cleaned. Highly recommended.

I highly recommend J&J Flooring based on the kindness and character of its general manager, Jay. He…read moreselflessly helped my husband and I (complete strangers) when he saw us stranded at a gas station late at night after taking our kids back to college hours away from home! True to the company's mission statement, Jay treated us like family by driving me back in his car with his family so I could be in the classroom with my students the next day, while my husband stayed back to get our car towed and fixed. As he spoke of his business, his professionalism and commitment to exceptional customer service was clear.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

They are quick to come out but after that it's easier to get a visit with the pope than get anyone…read moreto answer a call, text etc. They are not transparent about their charges- I am still waiting 3 1/2 weeks later for an updated bill showing what they actually did vs what they suggested. They don't show up when they say they will and then show up when no one is home. Have been waiting for a supervisor/manager to call for 2 weeks. Avoid this company!