Before Tina, I've had maybe four manicures in my entire life. Each experience was generally pretty…read moremeh and I work with heavy equipment -- I never cared before but the way Tina shaped and cared for my nails, made me want to take care of my hands. She fixed all my little hang nails and cleaned everything up, didn't file my nail bed, and my first manicure stayed on for a month, easy. I removed it because I was getting tired of the color but it didn't peel or lift at all. The appointments are long but it's because Tina takes VERY good care of your nails. Yes, the price is also higher but for the time and expertise you're getting... decades of experience and superb attention to detail.

Had my first appointment a few months ago in November. Before making my appointment I had a…read moreconsultation with Tina. It was my first time having a detailed consultation about my hands and feet before. The amount of detail and effort in customizing my first appointment of the services I got was amazing. While it was a long appointment, Tina made sure I was not in any pain and ll very satisfied with the turn out. I don't do manicures or pedicures often but will be planning my next appointment with Tina.

Went in for a manicure and nail art and was not disappointed at all. Was welcomed in a nice and…read moreprofessional manner. The workers were all very polite and friendly. Special thanks to Lem for doing the design. She took her time, didn't rush at all and made sure that I was happy with the result. Definitely will be coming back when I'm in the area.

Thank you for your response…read more I do want to clarify a few points. My daughter is a child, and while she initially pointed to the color she wanted, approximately 20 minutes later the technician asked her to read the color number from the display. My daughter did not understand why she was being asked to do that, and this is where the confusion occurred, as the number she read did not correspond to the color she had originally selected. There also appeared to be a communication barrier during the appointment, which contributed to the misunderstanding. As her parent, I requested that the color be changed after seeing the finished result. Initially, the technician clearly stated that the color would not be changed. I also want to clarify that the technician did not offer to change the color until near the end of the service, and only after I pointed out a mistake that had been made during the appointment. Before I raised that issue, the technician was rude to my daughter, spoke to her in a raised voice, and her behavior toward a child was, in my opinion, completely unacceptable. That interaction was one of the main reasons I was so dissatisfied with our experience. Additionally, my concerns extend beyond the nail color. I noticed there were flies inside the salon during our visit, which raised concerns about cleanliness. The soap provided for washing our feet also appeared to be Softsoap hand soap rather than a product typically used during a pedicure service. These issues contributed to my overall impression of the salon. I understand that, as the owner, you were not present during our appointment. However, I would appreciate it if the facts of the incident were verified before suggesting that the technician immediately offered to change the color. That does not reflect what occurred during our visit. I appreciate your response, but my review accurately reflects my family's experience, and I hope this feedback is taken seriously so that future customers, especially children, are treated with more patience and respect.

I have been hankering for a pedicure for a while, and not just any pedicure. I wanted something…read moremore therapeutic. My feet have been through it the last couple of years (sports) and I wanted to get serious about caring for them properly, not just getting them painted. Of course, I turned to Yelp for the scoop and zeroed in on Ms. Glen's Therapeutic Manicures & Pedicures. I finally got a chance to go see Ms. Glen and it was everything I wanted and more. It was relaxing (I fell asleep)! It was restorative! My feet felt and looked healthy and cared for. I didn't get polished which is great because I have been wanting to go natural for a while to let my nails breathe and focus on what's really happening with my toe nail health. So may things I loved (in no particular order): - Very communicative from the appointment (via phone) to the confirmation and directions (via text) - Ms. Glen greeted me at the door - The studio smells divine (really sets the tranquil mood) - The studio was intimate (just me - yay) - The space was very clean (I am a stickler for clean) - There was a complimentary water waiting on me - Ms. Glen has developed her own techniques and products which speaks to her dedication and specialization (I love people who are passionate about what they do!) - Every step of the treatment was appreciated! (very detailed, very attentive, think - pampering your feet from the in-depth massage to the parrafin to the soaks to the grooming and much much more) - I got socks! This was such a special and much needed last step that I never knew I needed. It made my feet more comfortable and protected after such a beautiful treatment. She even asked me my size. How's that for customer service! - Now this one may seem trivial but I never had to hold my feet up during the treatment unless I was transitioning from the bowl to a towel. I do not like having to do that while someone attends to the bottom of my feel or heels. Ms. Glen has it worked out where I can truly relax the whole time. I also left with one of Ms. Glen's therapeutic hand and foot oils in Lemon. She makes the oils herself! It smells so good and leaves a refreshing but not overpowering scent. It feels good oiling my feet every night. Like another reviewer said, this is not your run of the mill pedicure shop. This is a therapeutic service that is worth every penny. My goal is to make this a regular treatment. If my feet are healthy, I am healthier! Thanks Ms. Glen for such a wonderful experience! I'll be back. And thanks again for the massage therapist recommendation. Rest and recovery, here I come!

Ms. Glen should rebrand her business as RESTORATION!! If you're looking for a traditional pedicure…read morewith in and out service and a fancy polish job, this isn't for you. If your feet are in need of TLC, renewal and restoration, Ms. Glen has a carefully curated service that will leave your feet feeling brand new. I had recently purchased a soap that helps with skin discoloration. It hasn't been making any improvement in the uneven skin tone and dark marks on my feet. Turns out I just needed an appointment with Ms. Glen. The exfoliation she provided literally rubbed away 15 years from my feet. My dry scratchy heels were left supple and smooth and the calloused areas were left soft. Had I known what I was in store for I would have taken before and after pictures. She even provided socks for me to leave in, to seal in the moisture. My favorite part hands down was the massage. She kneaded into these tired soles, and I needed that! I paid a little more than the price listed (which she does quote as a base price) but she also spent almost 2x the amount of time listed. My Fiancé noticed the difference in appearance and feel immediately. I intentionally waited until 24 hours+ had passed to write this review, wanting to see if my feet would feel just as nice. THEY DO!! Ms. Glen definitely puts pride in her work and I love how she checked in throughout the process to ensure I was satisfied along the way. I recommend her service to anyone looking to give their feet a more youthful feel and look. And if your feet have severe issues that might keep you from visiting open public salons, her private suite will help you feel comfortable and secure. Right before I left, Ms. Glen threw in a bottle of her therapeutic hand & foot oil once she saw how dry my hands were. I had discussed my upcoming nuptials with her and she wanted to make sure my hands moisturized properly for my big day, even providing a demonstration on proper application. Ms. Glen is a gem!

I love how Eric did my nails. I love how accommodating and keeps asking if the nails were okay. The…read morenails are so pretty. Will definitely go back.

My first time here and it didn't disappoint, I understand why it has such great reviews. I highly…read morerecommend it. Mindy gave me such a wonderful pedicure, she is the best! I will be back again.

Man this place is crazy today I guess I should've known since it's valentines weekend oh well I'm…read moreglad I made a appointment b4 so I don't hav to wait glad i have Lynn phone number and texted her directly. Little advice for you if you come here often and find someone who you like get her number that way you can text her for appointments .

Never Again! Just left from getting a simple pedicure and…read morethe lady Kathy did a terrible job. Why I had to keep telling her to get dead skin from my toes like seriously. Then I paid extra to get the callous on my feet. This lady barely took care of my feet this whole service was NOT IT!!!! Never again! The vibe late at night is not it!

As always Helen and Tina do an amazing job Helen does an amazing job on my hands and Tina does the…read morebest pedicure in Los Angeles! I love 12Twelve Judy is always friendly and makes sure you get in and seated. The staff is always pleasant and friendly too. The best part is that the ocean views are a huge plus! If you're in the Marina Del Rey area stop in for a mani/pedi! I'll

I opted for the collagen gel pedicure because I was looking forward to a relaxing and soothing…read moreexperience, especially the leg and foot massage portion. Unfortunately, the experience was anything but relaxing. The nail tech repeatedly massaged the tops of my feet and legs extremely hard, even after I politely asked multiple times for her to be gentler and instead focus on the bottoms of my feet and my calves. I eventually explained to another employee that I have fibromyalgia, and when my pain is triggered it can affect my entire body. Although this was apparently relayed to the nail tech, she only adjusted her pressure briefly before returning to being rough again. To make matters worse, the pedicure water was cold. When I asked if hotter water could be added, the technician seemed irritated and reluctantly brought over water from an electric kettle. I was honestly surprised the foot tubs did not have proper hot water access built in. The massage chairs were outdated and barely functioning, which added to the disappointment. This was the Friday before Mother's Day, and I simply wanted to treat myself to a peaceful, calming pedicure. Instead, I left stressed, uncomfortable, and physically hurting. When I paid, the gentleman at the front asked about my experience and brought over a woman I believe was part of management. Her solution was to suggest that I "call ahead next time" and request someone less rough. That response felt dismissive considering I had already voiced my concerns multiple times during the service. Overall, I felt unheard, uncomfortable, and disappointed by both the service and the lack of care shown when concerns were raised. I will not be returning.

Update to my below post. Nail garden reached out as soon as I put up my post. They told me they…read morewould make it right and wanted me to be 100% satisfied. I came in the next day and got a new set of beautiful nails!! I'm very happy now. Shout out to Joanna she's so helpful and sweet. Great customer service. And shout out to Rena she did a great job on my nails. -------- Service was great. Salon is clean and big. That's not the issue. It's the products or maybe the tech. Because I went in on Friday and within two days one gel x nail just fell off. I didn't apply pressure. It just wiggled off ... flash forward to now, not even a week later.I've had to re glue my own nails back on at least 6 times I'm so disappointed because I just moved to town and I was so happy with the initial visit. I even told the nail tech that I found my new place.. but no. The glue or products or whatever she used was not good and I've had bad nails this whole week. Not worth the

I just have to shout out the MOST incredible nail experience ever with Coco!!!…read more When I say she is AMAZINGGG in every way possible, I mean it. Her attention to detail? Unreal. Her precision? Flawless. Her creativity? Next level. She truly takes her time and makes sure everything is perfect -- shape, color, design, vibe -- all of it. Not only is she insanely talented, but she's also so sweet, patient, and professional. She made me feel comfortable, listened to exactly what I wanted, and somehow made it even better than I imagined. My nails have NEVER looked this good. And can we talk about Joanna at the front desk?! She is freaking FABULOUS. From the second you walk in, she greets you with the warmest, most welcoming energy. She goes above and beyond to make sure everything runs smoothly and that you feel taken care of. Her personality is genuinely top tier -- so kind, attentive, and just a whole vibe. The entire experience felt luxurious, seamless, and so positive. 10/10 recommend. If you're thinking about booking -- DO IT. You'll walk out feeling like that girl

I found this place on Yelp, and I checked Instagram for photos of their works. Nice nails. I called…read moreahead for an appointment for Gel-X nails. Billy answered the phone and although I requested him, it was same day so he was busy. That's understandable and he suggested Kevin. I specifically asked if Kevin is good w/ Gel-X and he replied "Yes." I was about 8 mins late for my 4:30 appt, so I couldn't exactly be upset that Kevin wasn't ready for me. He finally got to me around 4:50pm. Billy placed the Gel-X supplies on an empty station, and that's when I suddenly became apprehensive. I've been getting my nails done for YEARS, so that was the first red flag for me. Why doesn't Kevin already have his own supplies at a permanent station? Subsequently, I abruptly changed my service to a gel manicure, because that's a basic level service and I was hopeful that it would work out. I was wrong. The polishing was bad. He was hurting my cuticles by being too aggressive and trying to cut off too much cuticles. A few times I said "ouch" and moved my hand. The shaping was bad, and my nice ssa still tipped him. SMH. Why? Because he still did a service, even if it was below my standards, I am just used to it. AND the three staff were so nice and accommodating. But, nice isn't enough. It hasn't even been 24 hours and the polish has started peeling on two nails. This is my second time at this place. The first visit for a pedicure wasn't the best as far as my experience during the service (the guy was rough and pushy), but ultimately my toes looked good, so I wanted to give them another try. Plus, they're so close to me home, but it didn't work out for me. Hopefully others will have a better experience.

I came here for the first time and the nails do not last. They pop off. They use cheap products.read more