Today I had the pleasure of getting my nails done by Cindy for my nails, and Holly for my pedicure, and they were both amazing. The one thing I appreciate about this hidden gem is that it's managed with kindness. When you come in you are greeted warmly and are always treated with kindness, which is welcomed in this day and age. If you have not been, drop by the views of the water are pretty sweet! read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

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I'll give separate reviews for the service then the facility as a whole: NAIL SALON: I made an appointment a month in advance for an acrylic set with design. I was corresponding via text and was told that Rachel was my nail tech. I specifically requested her because she did a good job on my friend. My appointment was at 9:30 and when I arrived, I was waiting for 30 mins before I was approached and told my nail tech was on vacation!! I was then told that someone else can do my nails but it would be gel x (which I didn't want). I attempted to leave before they told me they would make arrangements for Tammy to service me but I had to wait an hour. This was so unprofessional and upsetting given the fact I booked a month in advance and nobody checked the appointments to call the clients to inform them their nail tech went on vacation. My service took 2.5 hours plus the hour I was waiting so I had to pay $15 for parking since the validation only covers 2 hours. I was disappointed at the fact they didn't wave my parking for the inconvenience on their behalf. The space is clean and nicely decorated, only negative is there are little to no seats for people waiting, and for them to be backed up because they failed to notify clients certain staff were not available..huge logistical issue Tammy: TAMMY IS THE GOAT. She was nice, precise, professional and on point. She was very detailed and did all my designs free hand. Tammy saved this place of a 2 star rating! I plan to book with her in the near future and spread the word!! I paid $130 plus tip All in all, I plan to give this nail salon another chance, however If they continue to conduct themselves in a manner like before, I won't come back. Time is money and I want my time to be considered as a client if I'm spending my money here. read more

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I opted for the collagen gel pedicure because I was looking forward to a relaxing and soothing experience, especially the leg and foot massage portion. Unfortunately, the experience was anything but relaxing. The nail tech repeatedly massaged the tops of my feet and legs extremely hard, even after I politely asked multiple times for her to be gentler and instead focus on the bottoms of my feet and my calves. I eventually explained to another employee that I have fibromyalgia, and when my pain is triggered it can affect my entire body. Although this was apparently relayed to the nail tech, she only adjusted her pressure briefly before returning to being rough again. To make matters worse, the pedicure water was cold. When I asked if hotter water could be added, the technician seemed irritated and reluctantly brought over water from an electric kettle. I was honestly surprised the foot tubs did not have proper hot water access built in. The massage chairs were outdated and barely functioning, which added to the disappointment. This was the Friday before Mother's Day, and I simply wanted to treat myself to a peaceful, calming pedicure. Instead, I left stressed, uncomfortable, and physically hurting. When I paid, the gentleman at the front asked about my experience and brought over a woman I believe was part of management. Her solution was to suggest that I "call ahead next time" and request someone less rough. That response felt dismissive considering I had already voiced my concerns multiple times during the service. Overall, I felt unheard, uncomfortable, and disappointed by both the service and the lack of care shown when concerns were raised. I will not be returning. read more

I made an appointment for two people, but when we arrived, only one of us was seated in a pedicure chair while the other had to wait. It defeats the purpose of booking together if you're not accommodated at the same time. At one point, they even asked another customer to switch chairs after their service had already started, which felt disorganized. On a positive note, the technician who did my pedicure was excellent--very focused, attentive, and professional. I really appreciated her work. Unfortunately, my manicure experience was the opposite. The service felt rushed, lasting only about 5-10 minutes, and the quality reflected that. I had to ask more than once to have my nails trimmed shorter, and overall it didn't feel thorough. My friend also had a disappointing pedicure experience. During her foot massage, the technician was distracted--talking to other staff and even texting on her phone. At times, she was massaging with one hand while using her phone with the other, which felt unprofessional and inattentive. Overall, it felt like the focus wasn't consistently on the customer. When you're in the chair, the expectation is to receive attentive, uninterrupted service--not to compete with personal conversations or phone use. Additionally, my friend was initially overcharged, though it was corrected after she brought it to the cashier's attention. read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

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They are always so nice and I love the location on the water. It is a small little salon so you need an appointment and still probably will wait. The only downside is side is the limited nail polish colors. They do great work and I go here often. read more

Friendly and great attention to detail. My nails look perfect I got a masterpiece of nail art from Nie! read more

12Twelve Nail Bar - Nail art - Nail Salons Near Me - Marina del Rey, California

Ruby is extremely rude and unprofessional. She does not listen to what customers ask for and instead argues with them in a disrespectful manner. I did my nail yesterday and the gel is already peeling off! I made a mistake with going back to her again. What made the experience even worse was hearing her talk about me and other customers in another language and then laugh with her colleagues the whole time. I had Google Translate on, so I understood what was being said. It was incredibly inappropriate and made me feel mocked and uncomfortable. This is absolutely unacceptable behavior toward paying customers. read more

Once again, Tammy blew me away. She always gives me the perfect manicure with a stunning design. Love this salon so much! read more

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They were very polite. I got a manicure and gel pedicure with a design. They did a good job. Thank you. read more

12Twelve Nail Bar - They did a really good job. They were very nice and polite. I am happy about it. Thanks. - Nail Salons Near Me - Marina del Rey, California

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Busy nail salon. Small and quick to turnover the chair for the next person. Started by removing nail polish on a small side table and then moved to a regular chair for pedicure when the next one was available. Wait wasn't long. Gel mani was ok $60. I did add chrome but didn't see how much the add on was. There's minor bumps and my nail shape isn't exactly what I wanted. Got a mini hand massage at the end which was as short as me putting on hand lotion. Pedi was average. Massage wasn't good or bad but short, a timer was not set. As soon as I was done they put on my slippers and had me on my way. Since I did regular polish on my toes, I thought maybe they would let it dry for at least 5-10 minutes but they signaled me to head out as soon as I was done so perhaps maybe they put on some miracle topcoat that dries quick? Anyway, because of the busyness seems like the employees are rushed and therefore attention to detail is lost. Total was $92 + tip. I don't plan on coming back... read more

My daughter and I walked-in on a busy Saturday morning and we were so pleased to be seated together and receive our manicures. Staff is so friendly and kind. We got exactly what we wanted. I look forward to coming back soon for a pedicure ! read more

12Twelve Nail Bar - French tips - Nail Salons Near Me - Marina del Rey, California

Very unprofessional nail salon. I had called to make an appointment and when I got there, they made me wait 40 Minutes past my appointment time. The lady that did my nails was in a rush and did my nails very sloppy. It is expensive for what you get. Do not recommend read more

Had an overall good experience here getting a gel manicure and regular pedicure. The nail tech who was working with my feet was a bit rough and struggled with understanding communication when I asked her to please be gentle as I have very sensitive feet/nerve damage. The nail tech that worked on my hands was great, understood clearer. The techs are primarily women, I met the manager who rang me up and was really nice who is a male. They validate your parking for free. This location is a really nice spot and you can see water and the harbor through the window of the shop, which was really relaxing. The tools and chairs were on the older side. read more

Had high hopes for this place. I was really hoping they would do a great job. I literally just left and I'm beyond annoyed. I got gel x and a pedi. My Pedicure was finished in 5 mins!! I had to tell the lady to file my toes straight because she put no effort and she cut my toe. Then I was rushed to pick a color for my toes and I told them that's the quickest pedicure I've ever had I didn't even get a chance to look at the colors. Then for my nails, they look nothing like the design I asked for a simple flower I wanted to start small because I wanted to see how they handle designs and so glad I did because my nails are not cute. Also, I originally wanted nude nails but didn't like the nude color so I asked for a deep color. The nail tech tells me oh I see you change your mind a lot, I told her yes if I'm spending my money I want my nails done right and not rushed. The polish isn't even glossy like. The flowers is horrible and she kept saying something about the gel. So I asked her is the flower hard for her, she told me she does them all the time. Hmm ok never coming back here I was rushed, hands shoved. I showed up 15 mins early and was very polite. This experience was not relaxing and I hate my nails. Posting pics of what I asked for (just the flower) and what I got. Smh, also my bleeding toe. This is what happens when you are rushing. read more

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I've been living in Los Angeles for several years now which also means that I've been on a hunt for a staple nail bar I could consistently go to and love. There's been a lot of ups and downs throughout my journey of finding something that is decently affordable, in a good location for parking, and has friendly staff who are also talented in nail designs. After several years, my journey has finally come to an end once I stepped foot into 12Twelve Nail Bar. The actual establishment is quite small, but the parking is doable (has validation). I love how the nail bar overlooks the Marina, it's quite stunning. My only thing I would give advice about is to be aware of how busy it can actually get. There's almost no walk-ins available and you will have to make appointments in order to get your nails done. With that being said, there's usually still a wait regardless of an appointment or not so make sure you go on a day that you have time to spare. I want to also highlight two phenomenal nail artists, Tammy and Amber. I have quite sensitive nail beds where I easily get in pain as they're filing my nails and often complain about getting cut through the grinding process. Amber and Tammy are not only incredibly creative in their work and are exquisite in their attention to detail, but they are also very gentle with your nails as well. I truly appreciate their craftsmanship and consider them true, nail artists. read more

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I love this place! They always do such an amazing job and I'm extremely particular about how my nails look lol! Helen is amazing and did this perfect French tip! read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

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I love this nail salon. I used to work in the area and now live about 20 minutes away but I take the time to drive to marina del rey to get my nails done here because they do such a good job. Plus the plaza is right on the water so you can get your nails done with an ocean view ! The staff is so friendly and so good at nails. Highly recommend to everyone! Plus there's a sushi spot and Alfred coffee in the plaza . They validate your parking . Also a Sephora and Trader Joe's nearby for errands! read more

12Twelve Nail Bar - Hard gel nude nails - Nail Salons Near Me - Marina del Rey, California

I always love my nails here, Linda does a great pedicure and Mary's nail design and manicures are amazing. Super cute spot in Marina del Rey read more

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Hellen did a great job on my nails and was so sweet and efficient. Thanks so much! 100/10 read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

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I came in earlier this month for gelx & really happy with how they came out! Tammy was my nail tech for my manicure and she did an amazing job with the application & design. I'm really happy with how they came out. I did a regular pedicure as well (i'm not sure what the techs name was) but she was really good & checked in with if I wanted my nails cut, the length, etc. After a month they still look amazing!! The extensions havent budged and the design hasn't chipped or anything. read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

If I could give more than 5 stars, I would. I've been coming to this salon for years, and I can confidently say it's the only nail salon that has ever felt like an actual relaxing experience--no weird rushed energy, no acrylic dust in your nose, no fluorescent-light-induced existential dread. Just pure nail magic and good vibes. The first time I called, I nervously told Judy about my lumpy, slightly terrifying nails that were starting to look like talons, and she had me come in an hour later. Judy keeps everything running so smoothly--she's kind, efficient, and somehow makes everyone feel like a VIP. I've had my nails done by Amber and Rachel before (both incredibly talented), but I've been loyal to Tammy who transformed my sad little claws into elegant works of art. Obsessed is an understatement. Every time I show a vague Pinterest inspo pic, somehow the design turns out even better than what I envisioned. The pedicures? Always amazing. I've probably had half the team work on mine at some point, and I've never left disappointed. It's clean, it's friendly, and it's the kind of place you look forward to going to. I moved to Boston in December and tried a few local spots, but honestly... no one compares. So now I just fly back to LA once a month to get my nails done. Yes, it's a little extra. But so are my nails. Worth it every time. I couldn't even find pics of all the incredible designs I've had over the years--but here are a few of my favorites! read more

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My first time at this nails salon and I absolutely love it! Great service 10/10 My nail tech Stacy did an amazing job on my nails, I got the Gel polish w/ a cute flower design. The view is beautiful and if you wanna grab lunch there's lots of food places in the plaza + 2Hr free parking w/ validation. Will definitely come back here :) read more

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Tiffany was great, there was no wait + it was full yet so peaceful. Best scenery in town by far. 12/12 thank you read more

12Twelve Nail Bar - best mani - Nail Salons Near Me - Marina del Rey, California

I have been here a few times now and am very happy each time with my nails. I don't have a specific tech that I go to since I usually decide last minute to go, but the ones I've had have done a great job. I usually get the "cozy cashmere" color and sometimes add white pearl chrome. It's a beautiful milky nude. The "vibe" - normal busy nail salon but since it is in the Marina, if the shades are up you can see the waterfront. It's pretty nice and parking can be validated there. read more

5 Stars - Rose is a Nail Art QUEEN! Okay, I have to shout out to Ruby for getting me in so quickly with my appointment. Rose absolutely KILLED it on my nail design!!! I'm still staring at them like... are these really mine?! The design she did was so creative, so detailed, and honestly just next-level. I gave her a general idea of what I wanted, and she totally ran with it and made it even better than I imagined. The whole vibe at 12Twelve is super chic and relaxing. The whole team including Laura who did my pedicure made the experience extra special. They are not only insanely talented, but also so sweet, and down-to-earth. It honestly felt like hanging out with a friend who just happens to be a nail genius. I've gotten so many compliments already--it's the kind of set that makes you want to wave your hands around just so people notice. If you're thinking of booking, DO IT. And definitely ask for Rose and Laura, they are true artist and I can't wait to go back! read more

12Twelve Nail Bar - My beautiful Nail Design - Nail Salons Near Me - Marina del Rey, California

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I recently moved to LA and was looking for a new nail salon. I called here ahead of time to confirm pricing since I already had dip gel on my nails. Over the phone, they quoted me $65 to get them redone and assured me there would be no extra charge for remova/redo. When I came in for my appointment, the nail tech immediately got frustrated, saying dip takes too long to remove and that she would need to charge me extra. I explained that I had been told over the phone there was no removal fee, and after going back and forth she finally said she wouldn't charge me--yet she spent most of the appointment complaining about management, phone pricing, and customers. She even said she would have to charge me extra because I have longer nails. (see photo for nail length) On top of that, she was speaking angrily in Vietnamese to another employee, and when I translated on Google, it confirmed she was upset they couldn't upsell me since I was quoted over the phone. This made the entire experience extremely uncomfortable. When I asked for a simple nail design (a white French tip with black lines, see photo reference), she quoted me $40 just for the design. The black lines came out sheer, so I politely asked for a double coat. She refused, saying she only does single coat, so I told her to just leave the French tips instead. She got even more upset, yelled at another employee, and continued complaining. The salon itself is beautiful and clearly capable of nice designs, but the customer service and experience was awful. Between the hidden fees, the frustration from the tech, and the overall negativity, it was one of the most stressful nail appointments I've ever had. Unfortunately, I won't be coming back. Left with unfinished nails. read more

12Twelve Nail Bar - Unfinished nails, I left with first the design I asked for that couldn't be done. - Nail Salons Near Me - Marina del Rey, California

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Good news: When 12 12 opened, they were very good. Current update: Since that time, the nail technicians have been extremely agressive with my natural nails. While one lady had me wait for my pedicure to dry, another tried to rush me out of my seat. Two of my daughters have now complained of being roughly handled, while getting a full acrylic set of nails, on separate occasions. Another technician stood over my daughter while she gave the online tip. The jig is up and we're finding a new salon. It's a hassle and a bummer, but I will not sacrifice what should be a peaceful, relaxing hour. read more

Great experience getting my wedding nails done here! Helen was amazing, we did a trial set before the big day and she made the final set even more beautiful. Mindy did my pedicure and that turned out beautiful as well! read more

12Twelve Nail Bar - Gel X Manicure - Nail Salons Near Me - Marina del Rey, California

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Located in a trendy row of shops in Marina Del Rey, I expected their pricing to be higher than average. But $64 for a gel pedicure?? (Their prices aren't posted). The lady did a lovely job... but the place is narrow and chairs are packed close together. Everyone is on a cell phone so the noise level is hardly conducive to relaxing. I can't figure out why anyone would be a regular here. Very disappointing. read more

Good location and fast service. Like the view. Pricey, but you have a beautiful view of the marina. I recognize some of the staff that worked at Bellagio Nail Spa at waterside across the way. This spa has the man power, that is for sure. They accept walk-ins which helps a lot when you decide to get your "nails did" on a spur of the moment. I recommend going here. read more

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I had a wonderful experience here! I have been trying for a while to find a good manicure spot. I like fun and seasonal nails and they did just astounding work here. I had a gel manicure with design, by Cindy (I believe), and I had a detox pedicure but I do not remember who I got my pedicure from. My manicure (pictured on my page) was $70 and my pedicure was $48, and for the quality of service, I couldn't be happier. I got a wonderful and thorough pedicure. The salon is quite small with a lot of people so it is noisier. If you'd like a more relaxed experience, I'd totally recommend bringing headphones or ear plugs. I'd definitely come back here! read more

Nice view of the Marina but they do try to upsell add ons. Hard sell too. Make sure you validate (not sure if they do) or you'll pay about $15 parking yikes! read more

I got a gorgeous gel x set with designs from Rachel! It was very efficient and $110 total which i feel is really good compared to other salons I've been to. Highly recommend! read more

12Twelve Nail Bar - Gel X - Nail Salons Near Me - Marina del Rey, California

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I'm writing an updated review because I was pretty frustrated about my time being wasted, but the people there really do listen and care about their business, and care about their customers. They made it right today and apologized in the most professional way. They also do an amazing job with my nails, Tammy is especially talented with nail art! Also I know that everyone is human and mistakes could be made. I trust that they care about their business and customers. Thank you and see you guys again soon. read more

12Twelve Nail Bar - Nail Salons Near Me - Marina del Rey, California

This charming nail salon, nestled near the Marina with a scenic view of boats and water, offers a reasonable $32 pedicure. I've only experienced their pedicure services but of course they do nails too. The only drawback is the salon's limited inside space, but free unlimited parking makes the visit convenient. read more

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I went here for the first time and absolutely love it! The place is clean and they do go the extra step with the service. I had a nail chip within the first week of getting them done (not necessarily anyones fault- it happens) but i called and they fixed it for free and even did another protective coat on all my nails to be safe. Ive never been to a place that has done that. Will definitely be coming back! read more

Rachel did an amazing job with my nails I love them, way better than the inspo i showed her, for sure coming back soon for my next set. click on my profile to see the finished art im in love. read more

12Twelve Nail Bar - Naruto and Pikachu - Nail Salons Near Me - Marina del Rey, California

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Just spent $27 on the laziest manicure ever. You know I guess it was worth it to be reminded that I do not like coming here. The service is so hit or miss. My nails are all broken from gel, but I wanted them to at least be cleaned up. They said they wouldn't do builder gel to add length, which is fine. I told her I didn't want artificial tips, so she literally spent 5 minutes on my nails and said "ok?" She didn't even file them evenly until I asked. I know they're short and broken but even a man can get a manicure that will look better than this. It was so lazy, no buffing or anything, didn't even bother to take off the clear polish that is still on 3 nails. I got the manicure 5 minutes ago, this is in the car on the way home. Does this look like $27 worth of a manicure? I mentioned it to the front desk woman, who is always sweet and did offer to have her file them again (which isn't even really the problem), but honestly should've acknowledged that it was just lazy. Got a good pedicure today though. Like I said, incredibly hit or miss. I won't be returning. read more

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Wanted to like it. Easy to book, easy to get in last minute...I've been getting hard gel for several years and I decided to try this place. They seemed super knowledgeable. But I just went in for a repair of two nails that broke less than two weeks after my hard gel appointment and they tried to tell me I need to get fills every week. EVERY WEEK for hard gel?? (I was getting Russian manicures from Nail Club LA and they would last a month.) For $65 dollars, and no cuticle treatment, I think it should last longer than a week. I specifically booked a repair, they knew I booked a repair, yet they seemed offended that I ONLY wanted a repair. I'm in the beauty industry, I always tip 20%, and I am grateful for the service but this was ridiculous. read more

Do not attend here. 1. The worst customer service I've ever experienced 2. Don't bother getting an appointment, they don't mind having you wait an hour then proceed to tell you after the said hour they can't offer what you would like due to time constraint 3. They offered no flexibility and were extremely rough with my nails Complete waste of money read more