The staff needs retraining and Management needs to be accountable when the Staff falls short of…read moreexpectations. Customers should feel the Staff is friendly, knowledgeable, and competent. A customer in the Store should be a priority over a customer on the phone...every time.

The manager lady was rude refusing service because I was complaining about my situation…read more I called to confirm that they had the PS5 I was planning on buying from them. I got there at 3 because on the phone she had said we don't hold them so hurry. I had rushed only to see they closed from 3/4 . I sat and waiting. I am pissed because she should have said on the phone that they closed at 3 to 4. Then the way she was rude was so uncalled for. The manager working at the serverville in Tennessee on 1/9/2026 at 2:50 pm to 4:00pm needs to be fired or put back in training she needs some manners and respect to all costumers. Just my opinion! I will never be back at that store again. Not as long as she's working there. Y'all need to start training your managers better or do a better background check because she was ridiculous!

This store always makes me feel nostalgic. Located in the mall, near one of the direct entrances…read morebeyond Dick's and next to the parking garage, this is still a great stop for movies, CD's (I will explain these to you later, youngsters ;-) ), and SO much other memorabilia from movies and video games. Some of the extras? Water tumblers, mugs, stuffed animals, stickers, candy, action figures, t-shirts, posters, Funko Pops galore, fun socks, toys, books, comics, etc. This would be a wonderful stop for stocking stuffers and other gift-giving occasions.

Very friendly staff everyone was so willing to help. Vinyl record prices where fare.read more

bought a high-end dvd and never recieved it. when I contacted them they said there's nothing they…read morecould do about it. don't buy anything from them. fraud!!!!!

Orbit is amazing! Staff is incredibly knowledgeable and friendly, their book selection is the best…read morearound! I very unique reading options you cant find in other stores in the area. Lots of folk horror

Retro, formally of CD Swap fame, is a top notch indie music store. They carry used Vinyls, CDs,…read moreDVDs, Blu Rays, Video Games, Rock Tees, and other collectibles. One thing that really makes this place great is the owners and staff. These guys and gals have a real passion for music and are extremely knowledgable. This is rather refreshing because most corporate ran music stores have a staff that doesn't know Billie Holiday from Billy Idol. If you're looking to beef up your Vinyl collection, look no farther. They have the largest selection and best prices in Morristown. If you are reading this and have never heard anything on vinyl, I implore you to stop reading now, acquire a record player, then resume reading this review. Believe me, your ears will thank you once you have done so. Another great thing about Retro is you never know what you might find from day to day. There is always something different. I have found the occasional out of print item at a dirt cheap price that just makes my day! However, if you can't find what your looking for, they will order it for you at no extra cost. I call that a win. Support your local music store. In other words, "Damn the man, save the empire" -Empire Records

I cracked my 4 year old phones screen at work last night (a Samsung Note 8) and I checked all over…read moretown and no one could replace the screen or didn't have parts to do it. Retro did the job in about an hour and a half! I was very happy they had all the parts in stock to get my phone functional once more. They even had a new stylus for my Note that I lost last year. They saved my day!

This is a small and I mean small shop here on the island, it's located in the Market Street on the…read moreIsland. It's also connected to the Farmhouse store, same owner. Lots of plush toys, mostly for kids. They do hand some soft fabric packs that can be heated or cooled for kids and adults as well. I came here looking for a plush frog. I keep seeing these octopus, they are everywhere, colorful and solids too. I saw lots of different animals, turtles too, but not frog. Good spot for the kids to pick out their favorite animal, just not a frog.