Today I had a fantastic experience with Omar and Michael. There is a global shortage of a certain…read moretype of oil , they fully explained the situation and helped me work through possible solutions. From there they did my oil change and were very professional and helpful the whole time. Thank you both!

I've always known Valvoline Instant Oil Change as the place where you pull up, wait in your car for…read morea few minutes to get a speedy oil change, and then off you go. That's what Valvoline used to be. Now, it's nothing short of a gamble as to how long your wait will be as you sit behind what is essentially someone else's auto dealership service visit. The Valvoline wait problem is real. 45+ minute wait for a single oil change - it's inexcusable. It's easy to think this location's technicians are either incredibly slow, selling too much - or both. I really believe though that this is a situation in which Valvoline, Inc. can't get its branding and workflow right and that locations like this are at the mercy of having to sell more services for profit while in the process sacrificing the speed Valvoline promises as a brand. It makes sense: Offer an 18-point service check, find other vehicle issues, and upsell. But that's not who you've been as a brand, and continue to promote yourself to be, Valvoline. The name of your location is, "Valvoline Instant Oil Change." So you make more money with more repair services and I'm all for getting work done so I'm safe behind the wheel - but that's not why I go to Valvoline. I go there to get an oil change quickly and get out. There is no reason why I should choose Valvoline for extended service repairs like flushes given that auto dealers and other auto repair shops have stepped up their waiting areas with more comfort and amenities. In the amount of time it took yesterday to get my oil change at Valvoline sitting in my car, I could have booked online with my auto dealer and gotten multiple things fixed while relaxing comfortably in its waiting area with coffee and snacks, or working on my computer being productive with high-speed internet. I still need some other service done according to my Valvoline check but after the wait for the oil change and then the service itself, I had no interest. The guy in front of me got an oil change, new filter, and, lo and behold, there was something wrong with his gas tank knob! I hope they got as much money from him as they could while the rest of us waited and waited and waited. Michael, my service technician, acknowledged the wait, but didn't apologize for it, nor did he offer any make-good. I'm sure that's because he didn't think there was anything wrong - it was just busy. That is the problem: His job is to sell and fix no matter how long it takes. Hopefully, the Valvoline bosses above him will stop getting their wires crossed and help him do a better job of that with branding, and workflow and logistical changes. Soon - if not instantly. Also..how did an oil change in general go from $19.99 to $80 in, like, 5 minutes?

This place is the go to for auto maintenance and service. Honest folk who will give you the best…read morebang for your buck work and services. My family and I have been coming here for years and have not had any bad experiences. If they aren't able to get you in they will let you know. All around good people.

Inspection...The people there really do care and are really fast & accurate. Feels like Family…read more Been going there every year with my Toyota Camry for inspections.

Outstanding service AND pricing! My "to go place" when in…read moreneed of Automotive service, very friendly service

All team members are exceptional in knowledge and customer service especially Christian and…read moreBrandon. This is my second experience with this team/location and both have been a posit I've experience. Recommended highly!

as a woman, i've had way too many experiences with being judged anytime i had to take my car in for…read moreservicing. This, unfortunately, has caused me to not take care of my car as much as I should. I finally took my car in to get serviced at this take 5 location back in January, Ashton was the one who helped me and Andrew was the secondary. I have to say, Ashton was super nice and made me feel comfortable enough to get my car serviced, they both treated me well and discussed things with me in both a professional, yet kind manner. The oil change was super quick, they got me in and out as fast as they could. I will definitely be coming back to this location. Ashton, thanks for taking such great care of me as a new customer!

I visited this location today for the first time. These young men are professional, friendly and…read moreinformative. I will definitely be back!

Wonderful experience! Highly recommend Stress-Free Auto Care!…read more Went in for an oil change on a Jaguar XF P300. Service was great. Not a long wait. Very happy! I will be coming back!

This was the worst experience I've ever had with an auto repair! When I brought my car in it was…read moreperfectly drivable but vibrating at rest. I was given a list of repairs to complete on my vehicle and I initially declined a transmission flush because my stepfather who is a mechanic in another city advised against it. Alan would not take no for an answer on this. After I expressed concerns multiple times, he assured me his mechanic said this service needed to be done. I hesitantly agreed to this and other repairs totaling $1900. When I picked up my vehicle it was no longer drivable, stalling every time I idled. They said I would have to pay $2500 for transmission repairs to make my vehicle drivable again (which I refused given the vehicle was not worth that much). The very first thing I found on Google is that it is NOT advisable to perform a transmission flush on a vehicle over 100k miles because it will worsen the problem and cause the vehicle to stall (my car had 160k). When I expressed frustration with this I was told my transmission was already shot before they began work and it wasn't their fault. So why did they advise me do nearly 2k worth of repairs knowing my vehicle would likely become completely unusable? Also, Alan was very aggressive, defensive and rude. I had to ask him multiple times not to raise his voice at me since I was not speaking to him that way. Clearly they either do not know the first thing about transmissions OR they maliciously did this flush in order to require me to pay an additional $2500 to get my vehicle working again. They did refund only the cost of the transmission flush but I am still out $1600 and have a car worth less than 1k after their service. I have been advised I could take them to court over this but decided I need the peace of just being done with this situation. Please don't trust these people with your vehicle!

These guys always get the job done quick and with high quality. They let you know what's going on…read morewith your car in detail and will always have a solution for it. They are great, I highly recommend!

Ricardo is very honest and extremely reliable. His prices are more than fair. He has fixed every…read morecar I've taken to him!

Have been using these guys for years. They are thorough, respectful, fast and they never change…read more Great service, great attitudes.

These guys are awesome, they under promise and over deliver. Make sure you use them next time you…read moreneed service.

They were honest with the issues I had with my vehicles. Brought my 2007 Tundra and they personally…read morewalked me thru to show me the issues and showed me the cost and that was 2 years ago. Now I'm bringing my sister's vehicle in and they did the same service, showed me the issues, visually saw the prices of the parts and calculated the labor. I've brought my 2025 Camry as well for quick tire services as well. They have been very efficient on time with me. Overall great service

Had new brake pads installed weeks later hearing lots of noise when braking. Took it back and owner…read moreblamed it on the brake pads, so I said ok pads are under warranty manufacturer wants you to show them the damage pads for warranty and that it's not poor installation/service. Owner redid the brakes and no noise but do have a deep scratches on one of my rotors. He likes to work fast and make too many mistakes. Owner was mad that he couldn't prove it was the brake pads and in fact it was his service that caused the problem/damage. I didn't have previous issues with the brakes just doing routine maintenance. Highly regret trusting this guy!!!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

Super impressed with Moses! Our car broke down on a Sunday while up in Dallas (we live near San…read moreAntonio). Had it towed to Moses because of the great reviews. They did not disappoint! Literally left it there on Sunday evening, after hours, called from home the next day. Repairs completed at a very reasonable price within a couple of days. Great communication as well! Highly recommend for those that live in the area!

Amazing customer service and fast. They were able to complete a state inspection perfectly fine…read more Would 100% recommend and come again!! Overall prices are fair.