Great service from Caleb & JD. Take my car there now for oil change as easy to pop in to have level…read morechecked & oil added as needed. Staff friendly& helpful.

Due to being on a time crunch, I verbally confirmed five times how long it would take for my oil…read morechange to finish. I was given an estimate of 45 minutes to get in and out. One hour later they call me back to tell me they don't have the filter for my car (Audi Q7) and that it'll take another hour just to get my filter in. Seriously, c'mon .. I didn't expect to be in and out in literally 45 minutes but doubling the time plus some? These guys need to get their business together. People don't have time to waste like this.

The staff at Rick's Auto on Irving Blvd. are great! Took my 2017 Chevy Cruze for a diesel oil yes,…read moreit is a diesel) and new tires. My car had the original tires with just 34665 miles on them (I don't drive much). I have always been treated great at Rick's and will continue to keep going back instead of Clay Cooley. Better prices and friendly service. Thanks, DeVin, Dante and the mechanics.

Took my vehicle in for knocking when turning. Took them a full month to finally diagnose. The…read moremechanic claim that it was the rack and pinion. My extended warranty would not cover full cost because they said that this shop was trying to overcharge for parts and labor. So I took my vehicle to an actual dealership repair shop and they found that it was the CV joints, not the rack and pinion. This place is incompetent and scammers. I highly recommend taking your business elsewhere. Avoid the stress.

I called the facility to see if they could fit me in to get a Texas State vehicle inspection…read more Fortunately, even though it was short notice, they said that they could fit me in. I pull up in my vehicle which happens to be a manual transmission and the attendant says "hop out. I'll take it from here.".I go inside and as I look out the window, I see that the guy looks like he's not moving anywhere even though he's in the driver seat. I go outside to find him burning the clutch and nearly grinding the gears. For a moment I just sit there (trying to be patient) and watch, and ask him if he knows what he's doing, and he stalls. I offered to jump in the car and move it wherever it needed to be moved. He says, "No I got it proceed to turn the car on it and begins back up, but then kills it again." If you're going to run a service that works on cars either you need to know how to drive those cars or allow the owner to actually move it or needs to be. I did offer to leave and take my car somewhere else when another tenant comes says, "Hey, I can move it. He jumps in, but he is burning the clutch like nobody's business". Frustrated is an understatement and how I felt. The car was a VW. Nothing exotic. I would not recommend this place if you have any type of vehicle that you care that you care about.

I have done my oil changes here regularly and never had an issue until today after an oil change I…read morehad done here yesterday..Moved my car and found a puddle of oil underneath..I immediately knew it was something not done properly.. I called this place and explained it to the guy who answered the phone.Immediately he gets combative and asks me to bring the car in as is so he can see and rectify..I told him if I drive the car without oil it would damage the engine..After back and forth he hangs up. I understand sometimes mistakes do happen but when it does the response is what determines a good business from a not soo good one I took my car down to another oil change place to have it checked out only to find out the drain plug was not tightened .. The Hispanic guy who I talked to to was rude and combative ..Not the way to treat a longtime customer

I really appreciate the transparency here. They explained everything clearly and treated me with…read moretotal respect throughout the process. Honest work at a fair price. Been coming here for 4 years now!

I looked online via Maps for a professional shop as the vehicle is in need of an alignment…read more This Rubbish place was recommended. Upon entering the office no one greeted me. So I politely stood there while the guy with glasses who has low or no hair chatted up a customer in his language. Idk-Chinese or Korean. Another thin guy entered handing him keys while speaking in their language. So I'm standing there; listen this is America! If you Only serve your countrymen just say so. Don't have me driving over to your Rubbish shop only to be Ignored and disrespected. I was only trying to find a reputable place to take my son's vehicle as he passed away on the 21st. This is Very Upsetting for me. You folks are very, very wicked! Life is a boomerang! We shall reap all we have sown! I'm yet upset as I had to park compose myself, and make people aware of this Unprofessional- Rubbish-Useless place.

Super fast - very friendly and great customer service. Will be using this location again for oil…read morechanges!

I've been coming to this Kwik Kar for years and am so deeply saddened by the new ownership and…read moretheir way of doing business. They decided to hike up the prices and unfortunately it has pushed our family out from using them as our local car people. I have been going to these guys for nearly two decades so I can definitely say that this was not by my choice. The pricing to replace spark plugs was over $150 more than a different Kwik Kar location. When you consider that we have two cars that need the same thing, that's over $300. How could we possibly not go to the other guy? Needless to say I am so so glad they decided to retain the employees and secure their jobs but the price hike was just too much for our family. I hope they can compromise on this and keep some of us locals around for their business.

I've been coming to this location for 6 years now for my state inspections except for when they…read morewere temp closed. Service has always been quick and easy!

These people are scammers to the point that the vehicle inspection was passed and we went and filed…read morethe report and the engine light came back on- we had to take it to Blagg Tire who fixed the problem DO NOT USE. GO TO GRAPEVINE KWIK KAR!!

I was a faithful customer for 6 years until last year. My AC stopped working ,of course it was…read moreduring summer. They replaced my compressor with an after market part but it still didn't work. He then said maybe it was another problem. I already spent over $1k and wanted a 2nd opinion before spending more money. I brought my car to the dealer and they replaced the same part and my AC worked. The part Fat Joe's installed was useless and I lost $1k! Thank goodness I didn't allow them to continue to explore-change parts and charge me more. I will no longer go there! It's very difficult to find honest mechanics! FYI- It didn't cost much more to go to the dealer! Late review bc my husband said he was going to take my car there today! I said no way! I won't even go there for an inspection.

These gentlemen are kind, helpful, and fair. I never feel like they are taking advantage of my…read moreinexperience with cars like other auto shops have in the past. I will continue to go to them to care for my car.

Great service. Great prices. Got my brakes and rotors done. Will be returning for any other needs…read more Ask for Samuel.

Just made up excuses or straight up lied. . . . My Dad has…read moretaken his vehicles here for years. He took his truck to get inspected and after waiting a while was told computer wasn't working. He asked if he could bring it back the next week in morning and was assured the machine would be fixed before then. When he took it back in after the weekend passed on Monday morning he was told they only do inspections at 8am, the machine was never broken, and his truck was the problem as some just aren't compatible with their equipment even though he's had it inspected there for decades. So did they lie the week before or lying now or what? He drove straight to another business and was done in minutes with no issues. He said "I will never go back to that place" after all those years.