My garage door was not closing all the way down. I had to leave my garage unlocked and halfway opened at night. I contacted Killeen Overhead, and they told me that they would probably be able to come and do an evaluation of what needed to be prepared. I have used them for years, and I was not happy with having to wait 4 to 5 days for them to come out and check me garage door. I then called Andy at Guaranteed Garage Doors and he came out within minutes and fixed my garage door. The door was serviced and tightened up which was supposedly not done by Killeen Overhead. He checked and secured all haps and lubricated them. I am so pleased with the service and fast response coming out and repairing my garage door. I will now only use Andy for all of my garage needs and services. Andy also gives a warranty with his services which is very nice. I am a military veteran and received a military discount as well. I have informed my veteran friends of his outstanding service, and recommend they use his company for any garage repairs. I am so glad I called this company for my garage repair. read more

Was heading out to my dr's appointment and realized that my garage door was not closing. After trying a few times the door actually went off track and I had to manually closed it with a 3 in gap until I could call someone. So after my appointment I contacted Andy at Guaranteed Garage Doors and he met me at my house within 15 minutes. Andy is always courteous, friendly and knowledgeable. He explains what is causing the issue and how to avoid it in the future. Andy is always extremely nice and I love the fact that he responds quickly. Today's issue was a bit of a bugger but Andy was able to fix the problem and the door is working better than before. Since this was the 2nd time we have used him over the years, Andy did not charge me for this repair which was a blessing and appreciated. I would definitely recommend Andy at Guaranteed Garage Doors to my friends and family.If you are needing any type of garage repair/or installation give him a call. The number is 254-444-3530 read more

I was having trouble with my garage opener and initially planned to order a replacement and hire someone to install it. I reached out to Andrew from Guaranteed Garage Doors, and he promptly returned my call. Before agreeing to the installation, he asked about the issue and suggested checking the existing opener first--it might just be a simple fix, like adjusting the laser sensor. Fifteen minutes later, Andrew arrived, diagnosed the problem, and had it fixed in no time. I was both surprised and delighted. When I asked how much I owed him, he simply said, "Nothing," and left. This is the second time I've used Guaranteed Garage Doors, and I have to say--Andrew is truly a rare find in today's service industry. He is honest, knowledgeable, dependable, and incredibly efficient. If you need garage door opener service, don't hesitate to call Andrew at Guaranteed Garage Doors. I highly recommend him--you won't be disappointed! Thank you, Andrew! read more

I just want to say that my garage door opener when on the blink. I contacted "Guaranteed Garage Doors" and the owner replied promptly and scheduled an appointment for the next morning. Upon his arrival we discussed the issue and I demonstrated what was happening. He checked and inspected the unit. He informed that the gear and shaft were going out and that a new unit would cost about $429.00. I let him know I had a home warranty policy with AHS. He shook my hand and told me to use it and refused payment for his service call. His time, labor, and fuel cost him. Yet he still refused to take any money for his efforts. Today everyone struggles as the cost associated with living has and is rising everyday. I just want to thank him and let everyone know how much meeting this man means. Honesty and integrity goes a long way in my book. His business number is 254-444-3530 and his e-mail is: garage1937@outlook.com. read more

I was experiencing issues with my garage door going up without hitting the button. I called Andy, and he took the time to troubleshoot it over the phone, and offered all the advice free of charge. After a month, I decided to order a new unit, and Andy and his assistant was at my house within 30 mins of it being delivered. He's very professional, organized, and doesn't waste time. He definitely knows his craft, and even ensured the rest of the door was operational prior to leaving. That included lubing all parts and performed minor adjustments. You typical don't get that level of professionalism these days, so I'm am very happy with recommending Andy for any garage door repair or install. The icing on the cake is his pleasing demeanor. He's very personable and respectful. Thanks again Andy for a great experience! read more

I consider myself a handyman, but i was way over my head when i tried to fix my garage door, the springs came loose and scared the sh*t out of me, garage door ALL jacked up, crooked, messed up. i was thinking, crap, i'm going to need a new railing kit and EVERYTHING. then i decided to google garage door repair, read the reviews on here and decided to give them a call. i called at noon, asking if they could be there at 4:30pm. they were there 5 min early! (i like that) they took one look, and said we will have you fixed up in a bit. not only did they fix it, but it's better than what it was. took my credit card, and txted me my receipt. i HIGHLY recommend them, you will be very happy, i know i am. (and my girlfriend, she parks in the garage) also told me there is a one year warranty. read more

So this is the 2nd time in a little over 2 months my garage door busted with my car trapped inside. Both times, I called Andy at Guaranteed Garage Doors, and both times he saved my life (the second problem had nothing to do with what he fixed the first time, totally different issue). He came out immediately, gave me some options, made a fairly long trip and back to get the parts, and a couple hours later, my door is fixed and my car is free. The best part is that he was able to save my door, which I thought for sure was shot - so not only was he quick and professional, he saved me a ton of money. He'll be my only call for any future garage door issues. read more

I called Gauranteed Garage Doors and spoke with Andy. I was able to get a same day appointment! Andy was courteous and knowledgeable with great customer service skills! I was blessed to have come across Gauranteed Garage Doors because the service and prices can't be beat. Andy's friendly demeanor put me at ease while he fixed all the problems I was having with my garage and the controls. He had all the necessary items on hand to ensure the job was completed. I will continue to use Andy for my garage maintenance! I highly recommend Gauranteed Garage Doors! DISCOUNTS*Military *Senior citizens* Single Parent! ~A. Smith read more

The tension spring on my garage door snapped in half this morning and stuck in the closed position. I called a few places but all I got was a mailbox not set up, full, busy or straight to voice mail. I called Guaranteed Garage Doors and was glad to speak to an actual person. He was in the middle of a job but he answered the phone anyways, that is something nice. He as able to squeeze me in the middle of his already busy schedule. They showed up, fixed what was broken and both of us are happy with the result. Thank you for such prompt and courteous service. read more

I would highly recommend this business. I forget the guys name that came by but he was amazing. Our spring broke on our garage door. We called and the guy said we'll be there within the hour. He gave us the price over the phone and that price didn't change. He was in and done within minutes. He checked and double checked just to make sure everything was 100%. He told me "No offense, I appreciate your business and all but I dont want to have to come back out. If It's done right, you won't have to see me again." I appreciate his service. read more

I called after my elderly parents had used someone else and the person wouldn't respond to the request that they had a problem. The initial problem with the other company wasn't that bad, but then a cable broke trapping the car in the garage. I called Guaranteed Garage Doors they came out within the hour no emergency fee fixed the door and original issue saw my father was a paraplegic went above and beyond and sprayed for wasps!!! I highly recommend!!!!!!! Plus my father paid way less than the other company for quality work!!!!! read more

"I recently contacted Guaranteed Garage Doors after having a complicated experience with another company. I called them on the early morning of Jan 16, and before I could finish my coffee, the crew was here. The gentleman was nice and courteous, but most importantly, he save me hundreds in repair costs by fixing existing parts instead of buying unnecessary components. Overall, I had a great experience with Guaranteed Garage Doors, and I would highly recommend them to anyone looking for garage door repair services in Killeen." read more

I had a garage door problem and I found this guy named Andy. He came by my house and told me what the issue was, repaired/replaced the items that needed repair. What I noticed most was he's a very reliable, respectful guy. His work is remarkable but what beats his work is his prices. He also told me if I have a problem just call him, he also gives warranty on his work . You can't beat that. So people listen up Gotta a garage door ,garage opener problem call his number. You'll be glad you did read more

We called Guaranteed Garage Doors on Saturday a little before noon and were there by 12:30 to fix our door. They needed an extra part they did not have but at least got it fixed enough that we could open our door manually for the rest of the weekend. They came back this morning with the part and it was completely fixed within minutes. Thank you! Loved the service and and the people...they were great. read more

Andy was at my house within ten minutes of getting off the phone with him at 6PM on a Wednesday night! He tightened my garage door spring and the new garage door opener worked like a charm after that! Andy is a no frills, straight to the point, get-er-done kind of guy!!! I am so impressed. He knows exactly what he is doing!!!! Absolutely recommend this company to address your garage door issues. read more

Andy was incredibly helpful this morning. Spring broke in the garage and the wheel came off the track. I was in Georgia, the house in Beltong. My girlfriend was stuck in the garage with her 2 girls. He went right away and was able to get it fixed in under an hour. He even fixed another problem that she was already having with the garage while he was there. Would recommend any time. read more

We called at 8:30 p.m. and Mr. Andy came out to Killeen immediately. He offers a free quote and guarantees his work for a year. He was friendly and gave us detailed explanations regarding everything he was doing and how we can prevent any issues in the future. He accepts credit cards and is available 365 days a year. We will use his services again if needed. read more

WOW! We called in for a repair visit, and the very knowledgeable gentleman that answered the phone was able to talk us thru the corrective actions over the phone. It worked like a charm. This was customer service at it's finest. Thank you Guaranteed Garage Doors, you saved us some hard earned money in a service call! Wanda Smith Belton, TX read more

Called another company and they couldn't come until tomorrow. I called Guaranteed Garage Doors and he was here before I could get outside to the garage! Very friendly and knowledgeable. He fixed it in 10 seconds and provided information on areas that may be an issue in the future. can't say enough good things. You can't go wrong! read more