Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

George came out to update the old phone wall jacks to ethernet ports. He did a fantastic job! Very…read morequick, professional, and responded fast to inquiries. Now I have more stable and faster internet to my computer, consoles and TV. Overall, I would highly recommend!

I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

Best house project ever thanks to Ace roofing and Cole and all the people who worked on our roof…read more Cole explained and answered every question we had before, during and after he helped us with a new roof. He walked us through the entire process not only on the roof, but the gutters, skylights... Every process was done as he projected and we are so so so glad and happy we called Ace and Cole. Excellent work.

Wow! Ace Roofing really saved the day for us during our home sale…read more We were in the middle of selling our house here in Austin when a roof inspection came back with a laundry list of repairs. After getting a few estimates, Ace Roofing was the clear winner. What really earned the 5 stars: The Price: Their quote was significantly more affordable than the initial inspection report estimates. It made a huge difference in our closing costs. The Owner Connection: I was impressed that DJ, the owner, actually came out to our house to meet us personally. You don't see that kind of local, hands-on service much anymore. The Paperwork: Garry, the project manager, provided full photos and documentation of all the work they accomplished. Having those photos to show the buyers gave them peace of mind that the work was done well. If you're looking for an honest, reliable roofer in the Austin area who won't overcharge you, definitely give these guys a call. So glad I reached out to them!

Outstanding experience with Einstein Moving Company!…read more We couldn't have asked for a better moving experience. Sol and Brandon were absolutely awesome from start to finish. They showed up ready to work, were professional and friendly, and handled everything with care. What really stood out was how hard these guys worked while still taking the time to make sure our furniture and belongings were protected and handled properly. They were efficient, organized, respectful of our home, and made what is normally a stressful day go incredibly smoothly. You can tell Sol and Brandon take pride in what they do. Great attitudes, great communication, and an excellent work ethic. They represented Einstein Moving Company extremely well. If you're using Einstein Moving Company, ask for Sol and Brandon! We would absolutely use them again and recommend them to anyone looking for a dependable moving company. 10/10 experience -- thank you, Sol and Brandon, for making our move so much easier!

Geoffrey and Sebastian rocked my move today! Hit my bid target spot on, everything relocated with…read moreprecision. Thanks guys!

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

Was on time, quick, and very kind. He listened to my concerns and took care of a problem that my…read moretownhome staff kept putting off. So much was included in the initial spraying that I felt the price was definitely worth it. I am happy to not have to worry about pests for 90 days. Took care of a large wasp nest for me and sprayed to make sure they do not come back. I am very happy as I am terrified of them and I feel so much safer. Thank you!

We had wasp nests at two places in the house at hard to find the nest location. One was in BBQ…read moregrill n a small crack very huge 5 inch nest. The other one was in a square tubing on our deck. Their Technician Mr. Mosses took his time and found it and eliminated it. Their previous technician's name is Joel, and he had very bad attitude and he did not take time to search for the issue in spite of visiting three times for the same problem. We were frustrated so we finally spoke to Mr. Anthony. He is the service manager, and he was very helpful and cordial in resolving and correcting our concerns. I gave them contract for two of our rental houses as well. Berrett is the best and they come out promptly but you do need to have a right technican.

Great experience. they were super fast and professional…read more They billed by the hour so you don't need to send photos for the move. They came in 2 and were done in 1hr. Big plus: they know how to pack moving Pods.

These guys - Bart and Mauricio - were incredibly professional, efficient, and kind. I even loved…read morethe women I talked to on the phone when I set up and confirmed my appointment. Seriously, these women on the phone were so supportive and patient. I don't understand why this place doesn't have better reviews. I think they are fantastic. They pick up junk AND DONATIONS!!! They try to keep as much stuff as they can out of the landfill. I'm so grateful.

My brother recommended Andrew, who had done some work for him nearby, when I needed a plumber asap…read morefor an emergency situation at my house. Andrew is responsive, transparent and fair about what needs to be done and costs (we bought some of the materials ourselves), very professional, and worked with us on a complicated job. He's also hilarious! Highly recommend him and his team.

Plumb Doctors scheduled someone to come to my house two times in the last few weeks. The first…read moretime, they asked me to wait six hours, and then no one showed up. When I called to ask what had happened, they apologized and said they'd reschedule and make sure that I'd be the first person seen that day. They even sent me a reminder a few days in advance. However, no one showed up again. I called to ask what had happened, and no one returned my call. PD was once was a reputable company. Unfortunately, they no longer are as you can see in other negative reviews. I don't know if their ownership changed, or if there's another cause for their poor service. Buyer beware. Don't say that no one warned you.