Been coming here for years and always get great service. My car looks brand new. Love a trusted…read morelong standing small business.

AMAZING! My van looks brand new!! $130 well spent! Jim and his crew worked a miracle. We just…read morelost our golden retriever and had a lot of dog hair in the carpet and they got it all out!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I would highly recommend this dealership and Brandon Munsey as a sales person if your looking for a…read morenew vehicle!! I was tentatively looking at some Rams online and Brandon from Feeny contacted me right away and was very eager, without being pushy, to make sure he found us exactly what we wanted and nothing more. We went back and forth over text until I could make it in to the dealership. He was quick to respond and answered all my questions. Even though I was also communicating with other dealerships at the same time, Brandon seemed to be the most knowledgeable and attentive to my needs and wants in a new vehicle and also made sure I knew he would get me the best price possible. I set a few a different appointments with dealerships in the area with Feeny being the first one. We met up with Brandon and he was amazing, he was flexible, understanding, super knowledgeable, and made the entire process so easy for us and our family. That day we found a truck that we absolutely loved, with so many more options than we asked for. We had a tricky situation with our trade in but Brandon made it go as seamlessly as possible and it was a great experience. I don't enjoy the car buying process at all, I have done it many times but I have to say this was the easiest and most pleasurable experience I've ever had. I'm so so happy with my new truck!!

St. Charles Auto Collision was recommended by a friend that told me what good work they did. I…read moreswerved to miss a deer and ended up in a ditch so needed some front end work done. They did a fantastic job on my car. It looks great. I was kept informed on the status of repairs and the work was done in a timely manner. They dealt directly with my insurance company making things easier for me. I am very impressed with St. Charles Auto Collision.

They have the sweetest and most thoughtful crew I've met. Had broken suspension coils and an urgent…read moretimeframe. Carlton got right on it, and happily, too. Every member here is kind and considerate. You can trust this place 110%, very grateful.

Highly reccommend their services! Between Sales and Service, they really take care of you!read more

Involved an accident the police department called this towing company they stole my tab off my…read moreplate on my car and my car dash looked like it was looked through. And when you call them they don't even give you clear information they try to keep your car longer to get paid. Refuse for me to pick up my own vehicle.

They are so expensive for a tow $375.00 for a about a five mile tow crazy oh and I got a dealread more

Good shop, guys, work, and prices. No issues with fix and work on my corvette. Yelp wants me to…read moretype more so. Review done

My exhaust pipe was falling off and dragging under my car for a day or two, and when the…read moredragging/scraping was more than I could handle, I called these guys up. They said to bring my car right in, and within 5 minutes of arriving, they had my car in the shop. I had told the gentleman at the desk that I didn't get paid until the next day and wouldn't be able to afford any big fixes today. He understood and went to take a look at my car. There was no muffler, and the exhaust all the way up to the catalytic converter needed replacing, at over $400. He handed me the quote, and said that they removed the part of the exhaust that was dragging and put a bracket on what was left to keep it in place until repairs could be made. When I asked how much it cost for that much, he said 'absolutely nothing. We did it out of the kindness of our hearts." What began as a stressful morning turned into a Godsend. I will be returning to get my car repaired once I've got the money. I trust these guys and appreciate the kindness they showed me.