Great service! Affordable pricing, not trying to trick you into things you don't need. Speedy…read moreservice. Definitely recommend!

They do a great job installing tires and warrantying them. The office manager is a very pleasant…read moreperson to work with.

Quick and quality service is what this shop is all about. Be aware that there may be a lineread more

Terrible service and and the idiots will try to keep you their against your own will until you buy…read moretheir overpriced tires , don't trust these people they are a dishonest scam business!

Super service, and quick. Barely had time to walk up to coffee shop. I sat down, and I received…read more a text that my car was done. New tires were wiped clean and looked great. I also spotted them using a torque wrench. Will come back in the future. Hopefully not to soon, lol $$

Allen was the best. Customer service to be proud of across the board. I needed to buy tires…read morefrom Texas for the grand daughters truck, it was done on a word and a done.

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I would highly recommend this dealership and Brandon Munsey as a sales person if your looking for a…read morenew vehicle!! I was tentatively looking at some Rams online and Brandon from Feeny contacted me right away and was very eager, without being pushy, to make sure he found us exactly what we wanted and nothing more. We went back and forth over text until I could make it in to the dealership. He was quick to respond and answered all my questions. Even though I was also communicating with other dealerships at the same time, Brandon seemed to be the most knowledgeable and attentive to my needs and wants in a new vehicle and also made sure I knew he would get me the best price possible. I set a few a different appointments with dealerships in the area with Feeny being the first one. We met up with Brandon and he was amazing, he was flexible, understanding, super knowledgeable, and made the entire process so easy for us and our family. That day we found a truck that we absolutely loved, with so many more options than we asked for. We had a tricky situation with our trade in but Brandon made it go as seamlessly as possible and it was a great experience. I don't enjoy the car buying process at all, I have done it many times but I have to say this was the easiest and most pleasurable experience I've ever had. I'm so so happy with my new truck!!

Don't use their pickup/ drop-off when getting service done. Gave them the location of my…read moregirlfriends work and her name as they needed to see her for the keys. They couldn't find her building, and called me 3 times for assistance. Big sign at the road, signs on doors stating which office was hers. Said they went in and asked for me, when they were supposed to ask for her, but she says they never came in her office. When they finally did arrive, the pickup guy was very rude, and caused a scene with security. When they came to drop it off, they didn't even go in the building, just gave the keys and receipt to the security guard. No reason for anyone to see what we paid to have our vehicle serviced. They also didn't return our lugnut key or the spares we had. I have taken it in personally for service and collision work, and didn't have these issues.

THIS PLACE IS SEXIST, SELLING THE CAR TO A MAN OVER ME WHEN I HAD THE CASH & THE APPOINTMENT!!…read moreAVOID THIS BUSINESS IF YOU'RE A YOUNG WOMAN LOOKING FOR A GREAT CAR. THEY'LL SELL IT TO A MAN AND SCREW YOU OVER 2 MINUTES BEFORE YOU ARRIVE!! I had an appointment for 4 days. I'm on my way to my appointment and they texted me and asked if I was coming still, I was downtown frankenmuth. When I arrived the manager corby told me they pulled the car out front for me, yet he let someone test drive it "he just pulled off the lot" is what I was told as soon as I got there. They begged me to wait, then he came back and bought it! I had the money for the car IN CASH!!! WHATS THE POINT OF AN APPOINTMENT IF YOU'RE GOING TO SELL IT OUT FROM UNDER ME? I'm very upset, no I don't want to look at a different car, thanks for asking. I won't be doing business with you ever because of this experience. Edit to update they've called me 3 times telling me the car was mine just come in and talk to them and each time I returned the calls it was unanswered. Since I don't have a car right now, my husband works and my brother in law has to drive over an hour to get me to the dealership, you would think they'd answer my call. I wrote them an email and now the car has been sold. This dealership sucks lol do not do business with them!!! Tim, Corby, Lisa all of you suck for the way you've continued to screwed me over.

I rarely leave negative reviews, but my experience here warrants a clear warning to others…read more I brought my vehicle in for what was supposed to be a straightforward repair and then heard almost nothing for 10 days. Communication was extremely limited--calls and messages largely went unanswered, and I was given little to no meaningful updates about the status of my car. After waiting over a week with no progress and no clear answers, I finally went to pick up my vehicle--only to find that absolutely no work had been done. Despite initial assurances, it became clear that nothing had even been started. When I tried to get an explanation, I was met with a dismissive and unprofessional attitude rather than any accountability. The lack of transparency, combined with the poor communication and apparent indifference, made the entire experience incredibly disappointing. Leaving a customer without their vehicle for 10 days with no work completed and minimal communication is simply unacceptable. I would strongly caution others before trusting this shop with their time or vehicle.

My engine failed and I was scared it was going to set me back by a ton of money and I hadn't even…read morepaid off my car yet. But I took it to His Hands, and they worked closely with me to get an engine that would work with my budget. Saved a ton of money! Thankful for the manager, Mike and his staff. It took a while to fix, but I'm glad it wasn't a rush job. Got my car back. Thankful to have a trustworthy shop in town.

When I hit a deer, I went to the dealership. They took pictures and a report then I heard nothing…read morefrom them. After almost 3 weeks, I took my son's recommendation of Midstate Collision. So I called them and they responded right away. They scheduled my repairs so they'd have a loaner for me. Chuck did a great job on the repairs. Hunter and Britney kept me updated on everything and were so friendly. I won't hesitate at all if I ever need collision repair again!

Our go-to body shop! Definitely has our recommendation…read more If I need honest advice on any work, they are the place to go. I wouldn't take my vehicle anywhere else.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks