I nearly died when I realized I had messed up my external drive so bad that it shut my computer off…read moreevery time I plugged it in. All the pictures and videos of my family gone forever. Then I found File Savers. Is it expensive? Yes. Is it worth it? For sure. They dissected the drive and retrieved my past. The communication was constant and the process was fast. I would trust them again in a heartbeat!!

File Savers Data Recovery recovered close to 800 GB of personal data from an external hard drive…read more The heads had failed in the drive and had likely cause File Savers Data Recovery recovered close to 800 GB of personal data from an external hard drive. The heads had failed in the drive and had likely cause damage to the disk. This company works out of western Montana and only uses locations in different states that serve as drop-off locations and shipping points. The drop off location here is just a business center above Marsh, who have nothing to do with File Savers. The receptionist wasn't even going to give me a copy of the shipping label or any type of official receipt or document. I just ended up asking for her name and signature with the date on a scanned agreement for File Savers. The company has told me since the original post that they are going to provide more concrete drop-off receipts in the future. Throughout the entire process, File Savers representatives were very professional and were in constant communication. I received regular phone calls and emails tracking every step. They do an analysis of your equipment upon arrival, and give you the quote before doing any work to have the option to proceed or not. There are 3 quote tiers with price ranges that are representative of the speediness of the recovery. Inside the slowest tier's range, my quote was at the high end at $1100. I was hesitant and they offered to put it behind all of the other work they have for a reduced price of $920. They ended up recovering ~83% of my data after a "catastrophic failure" and they re-imaged it to a new hard drive that I had purchased and mailed to their location in MT. I was thankful for the critical data they managed to recover. I was skeptical of their legitimacy because there is really very little concrete information on their website or communications. I requested their tax information and proof of insurance, and after a heated discussion, the File Savers rep reluctantly provided them. After some personal PI work, I verified that their insurance was up to date, but the MT Secretary of State office reported that they had been involuntarily resolved for failure to file for certification by the state. All in all, the company is legit, they do satisfactory work, and they are very customer friendly. Their quotes are expensive, but the company justifies their prices in accordance to their advanced facilities, experience, and range of services. Although, it is always best for you to do your research and evaluate your options for the best price for work. Best of Luck.

My thumb drive broke. I called that morning and was able to get in that morning and have him look…read moreat it. He explained what he was going to do and told me to give him an hour and within an hour I had heard back from him. He was able to fix my thumb drive saving me thousands of hours of time. Very friendly and great customer service. I hope nothing like this ever happens again but I know who I'd go back to if it did. Would recommend again and again!

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very…read moreunprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help!

Fixed our son's broken iPhone screen in no time flat, the price was fair, and they're super nice…read moreand polite! Don't let the bad reviews from 7+ years ago faze you, this was a great experience for us.

Very professional. Fixed the charging port on my MacBook without delay. I would definitely…read morerecommend this shop to others that have problems with their electronics.

I have worked with ProBleu for many years and can say that they always look out for my best…read moreinterest. The team is awsome. They listen to our needs, and always deliver on expectations. Thank you ProBleu for helping my business!

From the owner: ProBleu provides a variety of IT Solutions and Support Services for small and medium businesses. We…read morecan aid in all areas of your IT infrastructure. Whether you need infrastructure design and installation or assistance finding IT resources outside of your office or managed services, ProBleu can help you. We can also provide ongoing 24×7 support and maintenance.

Asked them to order me the new kabylake lake i7, they did for just an extra few bucks than if I had…read morebought online so well worth it, will update when I pick up the processor

From the owner: The areas leading Professional Computer Services provider since 1984.read more