Five stars. Alex and his staff are polite and very professional. Did a great job with an old Tudor…read morewatch that needed a band installed.

I just picked up a ring I had sized down. From 7.5 to 6.5. Terrible job. It's crooked. It's too…read morethin. The piece taken out could have been used to make it thicker. Absolutely disappointing. $123 for this ? WOW.

Family business with excellent merchandise and customer service. I chose them for my wife's wedding…read moreband set and a lovely set at a reasonable price. They also have a great selection of other jewelry

Love the place, my rings and the ladies were amazing! 100% recommended!!…read more Anneka and Angela did a great job

I had a wonderful experience here! It's family owned and they truly want the best for their…read morecustomers...no gimmicks or sales pitches! They didn't even put any pressure on me to commit once they gave me their estimate. They do a quality job, caught a lot of weak areas in my ring, and it still ended up being cheaper than the estimate and they gave me! They offered me practical tips and suggestions that'll help with wear and longevity! I'll return 100%! I'd give them them my business any day compared to a chain jewelry store!

We have purchased several beautiful jewelry items from Robert and are pleased with each piece…read morespecially made! Robert and his staff are professional, knowledgeable and always kind. I highly recommend Robert's Jeweler's!

My boyfriend and I went in to get his necklace cleaned and go ring shopping as well as figure out…read moreour ring sizes. We were helped by Ariel, who did an amazing job and was super knowledgeable about everything and very kind. It was our first time and place doing this and even though we went in not knowing what questions to ask, Ariel did a great job explaining everything we needed to know. I highly recommend this business!

Got me in and out quick to fix a watch bracelet. Amazing work amazing quality and the people were…read moreso incredibly wonderful.

The salesman doesn't know what he's talking about. He says there's no difference between different…read morewatches, he was lazy, uncaring, and wasn't gentle with a watch I was having worked on. Will never be providing business to this place again. If you think $22 is reasonable to get a single link taken off a $50 watch, then you must be crazy.

This place is the worst! I have come here for years and was always treated fairly until they got a…read morenew manager. The new manager is terrible! He takes breaks every 5 minutes and is often gone for 20+ minutes leaving customers waiting and most often they just leave out of frustration. Though I decided to give it one more chance yesterday when they charged me $20 to take off one link (a service that took only 3 minutes)! This service had always been free before but apparently is not now. When I got the money out I said that it had always been free before and the new manager acted like I was an idiot telling me they have always charged for that service. Then he tells we it's actually going to be 22.87 but when I questioned again he told me it would just be $20 after all. He then asked me if I wanted a receipt and I said yes. He then said if you want a receipt you'll have to pay $22.87. So I said I guess I don't need one then. He then left the money out and didn't put it in the cash register because I'm pretty sure he is pocketing it for himself as he knows the service should've been free and he wanted an extra large tip. Needless to say this manager ought to be fired! But if not it won't matter to me as they have permanently my business! A place that I have spent hundreds and hundreds of dollars at before. I will never make that mistake again!