I can't say enough good things about this business. I was in an accident, took my car to the…read morecollision center my insurance recommended, and was provided with an estimate of approximately $8200.00. My insurance company then declared the car a total loss, even though the damage was repairable. I heard about Hedden's and took my car there instead. Not only did they fix it they brought it in for just $5000.00! The car looks great and I'm so thankful to have found such a helpful and hard-working garage. Mike went the extra mile to help me out by going with me to the original auto body shop to retrieve parts that they had "forgotten" to give me when I left their property. I highly recommend Hedden's and while I hope to not use them in the future, they will be the first place I go to if need any more body work done.

Although it took 5 months to get my car repaired it looks brand new. Very happy with the results…read more I emailed a couple of times asking about the delay with no response but I wasn't in a huge hurry so I didn't push it. If I had been in a rush I could have put pressure on these guys. The tow truck driver that towed me in told me I had picked the best & I believe he was correct!

Highly recommend Rickman's Paint and Body. They found the…read moreparts for my daughters quickly and had them on in a day. Great price and service!!! The couple who own the place are the nicest people and most helpful!!

I cannot recommend Rickman's Paint and Body enough…read more Ms. Jessica and Mr. Daniel are some of the kindest, most genuine people I've ever met. After my car was totaled and the other driver's insurance did the bare minimum, I was stuck. AAA Asheville recommended Rickman's, and I'm so thankful they did. The damage to my car was almost as much as I paid for it, and insurance barely lifted a finger. But Jessica and Daniel worked incredibly hard to get the cost way down--at their own expense and time spent--just to help me get back on the road. When I couldn't pay right away, they didn't pressure me. In fact, they offered to cover a large part of the cost themselves! I did pay them, but that offer alone showed me the kind of people they are. This is the most generous, honest, and compassionate business I've ever dealt with. If you're in a tough spot, or just want to be treated like a human being, go to Rickman's. They truly care.

Took my 4Runner for body repair and they did a great job in great time. They're very easy to work…read morewith, gave me a great detailed quote, communicated often and very clearly (thank you Melinda!), and the work looks great. Great family-owned local business. Glad I found them!

A very good business run by great people. This place came recommended and did not disappoint. I…read morebrought my truck in for a power steering problem and they did a great job repairing it. The prices are competitive, it the service impressed me most. The employees and owner are friendly, polite and follow through on their promises. One last story to give you an idea of how great these folks: I borrowed a car from a relative while my truck was being repaired. On my way home, the alternator went out. I called Darrell at Rice's. He was there with his flatbed in 15 minutes and had the car repaired the next day. I highly recommend this business. Give them a try!

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC

My van had a huge gouge on the door and was dinged up all over. Brian fixed everything and she now…read morelooks brand new! Very pleased with Ryan's attention to detail and completing the repairs in just a few days.

My daughter damaged the front bumper of her car. Ryan fixed it reasonably without having to go…read morethrough insurance. Looks great. He was very up front about the options and risks of each option.

Got hung up on a rail tie in Swannanoa and called Hall's. They showed up in about 15 or 20 minutes…read moreand got me freed up. The guy was polite and efficient and professional. This is actually the fourth time Halls has rescued us over the past 10 years or so. Always quick, professional and reasonably priced

Reckless driver: We driving on nc-129 and the tow truck driver was driving very recklessly behind…read moreme during a construction zone. We felt so scared and unsafe with him behind us that we pulled off the road to allow him to pass us. It was around 10:50am on the 22nd of July. The driver did not have a car on his truck. He was just driving recklessly. The license plate I believe was IE-6543 North Carolina plate. I've called and made a complaint but the person did not seem to act as if it was a big deal. I would never recommend them the way their drivers drive

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

I will not tell you the details of the work that I requested, but Mr. Levi looked at it and…read moreproceeded to do it right then and there and when completed it was done right and looked professional and there is no complaint about price. I am very pleased to have a business like that in our community. Thanks

The best repair experience. Honest and reliable. Get there early as he is a one man operation…read more It's not open on Saturday so plan ahead,