I received great service and excellent communication . They guarantee their service and parts for a…read morecertain amount of time and I appreciate that . ​

Was told they multiple times that they would gather an estimate for some parts I needed replaced…read moreand never got back to me.

This is the only place I will ever take my vehicle for transmission work- ever…read more I had to have my truck towed from another so-called transmission shop next to 220 hwy and they put my transmission in 3 boxes in pieces and other parts on my floor board of the truck. I had it towed directly to Transmission Specialist explained what was going on and was given a cheaper price to fix it and put back together like new. Excellent turn around on time and money, and an excellent warranty on the work performed at no additional cost, stands behind on his work - I repeat I will never go anywhere for transmission work again period. I was searching for auto repair shop, seen his business and had to write a just review.

This is a great local shop doing excellent, professional work. They service all our vehicles at…read moregreat prices and with excellent results. No problems.

From the owner: Mac Tire Pros proudly serves the local Snow Camp, NC area. We understand that getting your car…read morefixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands. We pride ourselves on being your number one choice for any auto repair. Let us earn your business.

They go into great detail to diagnose the problem. Takes awhile, but the job gets done properly.read more

I took my truck here over the summer to have a coolant leak fixed. After getting it back it was…read morefine for a few weeks and then began struggling to start (which wasn't a problem before) ,and it was leaking coolant bad again. So I took it back for them a 2nd time to fix and they replaced the crank sensor and some wires. I got it back and it ran fine for a a week but was still struggling to start and he said " it might be a faulty crank sensor because we used an aftermarket one" so I kept driving it then one day it just didn't start at all. So I made the mistake of having it towed there and worked on for a 3rd time. When they received my truck it somehow started fine for them and only wouldn't start some of the time. They barely keep you updated on your vehicle, I kept my truck there for 2 months and they couldn't figure out the problem.. I picked it up the other day and won't ever go back. Mind you I took it in for a coolant leak. It left the shop with more issues than when I brought it. So I spent over $2000 and my truck is not fixed. My dads is an ex mechanic and said he's never heard of a vehicle being in the shop for 2 months.

I brought my old Chevy Z71 to Cottman after getting the feeling that a previous shop didn't have…read morethe skill to accurately diagnose the infamous "service 4wd" dash light (the work done by the previous shop didn't resolve the issue). Later, my vehicle would also occasionally auto-switch to the wrong drive. When I brought my vehicle to Cottman, they expertly diagnosed the system and made a successful repair. Very happy to say that I haven't seen the "service 4wd" light since and the aforementioned 4WD malfunctions have ceased :)

In November 2024 I had my car towed to Cottman's for Transmission repair that took almost three…read moreweeks. Since then I have had the car back two times for the transmission leaking. The put in a new gasket last Wednesday and hopefully this third time is a charm. My initial feeling is that they did a quality job, and for the price paid I don't think taking it back for two more times is a very good value. Keeping my fingers crossed .

these guys were quick -they did a great job- reasonable price for the work done- they repaired the…read moretransmission in my van. after the dealership destroyed it.

I brought my vehicle to Brown's Automotive for an AC diagnostic and was quoted $559 for the…read morediagnostic, freon recharge, and service. Later, they called to say both AC lines were leaking and sent a new estimate for $1,996. In this updated estimate, they claimed I had approved the diagnostic for $101, removed the freon recharge from the original quote, and bundled it into the service section along with hose replacement--without clearly explaining the changes. After doing my own research, I found that even the dealership only charges around $780 for the same repair, plus $350 for the recharge. I also spoke with another mechanic in town who informed me that my vehicle had an extended warranty on the AC compressor, and advised me to go to the dealership instead. When I told Brown's Automotive this, they responded with, "Well, how am I supposed to know about a warranty?" It would be helpful if staff at car repair shops were more informed about manufacturer warranties. Instead of automatically charging customers, they could guide them toward services that might be covered--saving time and money and building trust. They refused to remove the diagnostic charge, even though the issue wasn't just the cost--it was the lack of transparency, poor customer service, high cost and the way they misled me throughout the process. I'm shocked by the positive reviews and would never recommend this shop. Please do yourself a favor and go somewhere else where honesty and customer care are a priority.

Brown's Automotive has been my go-to for getting my cars inspected and serviced. They do great work…read moreand charge reasonable prices. Highly recommend them.