Absolutely most horrible eye clinic experience in my life…read more 1. They never answer their phones EVER. 2. They never return messages. 3. They never signed off on my eye prescription the date of my eye exam and came back a month later in person and still wasn't signed off. 4. They said were going to mail me my prescription and never did. 5. I will not be fullfilling my eye glass prescription there. Their customer service is an F grade.

I had cataract surgery on my right eye in January and my left eye in March 2019. Dr. Wang performed…read moreboth operations and I am very satisfied with the results. Dr. Wang along with the entire staff in Ocoee and the Surgical Center in Maitland were very professional, courteous, comforting and reassuring. I highly recommend this clinic.

I have been a patient of Longwood Eye Care for over 10 years and can't say enough good things about…read morethe Doctor Johnson & his staff. We always receive excellent medical care and the staff goes the extra mile to give us good service, including free repairs on our glasses if we need it. I highly recommend Longwood Eye Care.

Amazing service, kind yet professional. Very thorough examination. My prescription has changed…read moreand my new script made all the difference. I was immediately notified when my contacts and glasses arrived. Thank you.

the whole appointment went smooth. Was not nervous at all. Dr helped me feel I was in good handsread more

received a very thorough exam. dr. zeini is very knowlegable and the staff friendly and…read moreefficient.so glad to have found this practice.

I found this experience incredibly frustrating. We're usually very patient and willing to give…read morechances, but this was by far the worst. The biggest issue in this practice is the staff who were consistently rude from day one. I dealt with eye infections and had trouble with my contact lenses. When I tried to make an appointment, I discovered the team was unavailable due to a staff meeting. I left a voicemail, but no one returned my call for days. Another issue was insurance they will bill two insurances and double dip. I started to see all these charges and fees and asked about them and I asked to an itemized bill and the front desk reception got really upset. They were also very pushy with my glasses and never gave the prescription because they wanted me to buy my glasses from there. I rarely call for emergencies, but after three instances of them not responding, I had no choice but to go to urgent care. I also called to inform them about my new insurance, but the representative I spoke with struggled to retrieve my information, despite me providing all the necessary details. She quickly dismissed me, claiming she couldn't find my insurance and told me to call HR for the name. I repeatedly mentioned the name, but she didn't seem interested in trying to help and just wanted to pass me off. When I asked to speak with someone more experienced with insurance, she took offense and insisted she was the only one who handled that. I decided to call the insurance company directly, and they informed me that all they needed was the vision member ID, which should have been straightforward. They were just as confused as I was about why it was so difficult to access the information. Additionally, they will not accommodate urgent situations, Dr. Love isn't always available since he is the only doctor and he does leave early on some days. Staff here do not return calls or respond to calls even after several days. If you provide new insurance information, it may throw them off completely. This practice has a lot of short days they are closed on Sunday's and Monday's and they close early on fridays and Saturday's. So if you are looking for emergency accommodations best of luck.

What a wonderful office and staff! I was so impressed with the knowledge and care of each staff…read moremember. The office is clean and beautiful. Dr. Love completely explained some issues I was having with my vision. I was very comfortable with Dr. Love, and plan to bring the rest of my family. The office is busy, but I have never had a better eye exam. They have a nice selection of eyeglasses. I highly recommend Lake Mary Eye Care and Dr. Love!!

Worst fitting glasses. Tried telling Dr. Logan but she didn't want to hear it…read more The last time I went in to get my frames adjusted, I sat down and told a staff member my frames needed adjusted and she snatched them up and rushed off with without asking HOW they needed adjusted. She came back and said there "I adjusted them!" (no, she didn't). I said now may I tell you what the problem is?

A friend told me about Logan Eye Care when I was in the market for new frames. Seems most places…read morecarry the same style (or slight variation on that style), and I was looking for something new - or rather, something nouveau retro. :) The office has trunk shows of new eyewear every so often - including both brands they currently carry and those they don't usually carry (but may consider carring if there is enough interest). Not only do you get an opportunity to see the *very* latest styles out, but you can try them on, ask questions of the reps, check sizing and pricing... Even better, they usually bring out some finger foods and sparkling wine, sometimes even a massage therapist giving chair massages! So, you can relax, have a little bubbly, have a few bites of sushi or strawberries, loosen up some of that tension, and feel fabulous as you get ideas of what frames will make you *look* fabulous. I found my adorable, flattering, modern cat-eye style Mark Jacobs (MJ377 -- see my pic) frames and was impressed to find that....I couldn't find them anywhere else! Seriously -- I had a hard time even finding them via a web search at the time. Hooray for not having to look like everyone else! Donnie and a few of the ladies there were exceptionally courteous and patient with all of my questions, phone calls, etc.Their communication and follow-up was wonderful. They even ordered in a few other frames that they usually don't carry so I could get a better idea of how they would look and feel....even if I didn't even up buying them. And, thankfully, they were also totally honest about what styles/shapes/colors worked for me and what didn't. Donnie also helped me to make sure I wouldn't go over my budget when it came down to the bottom line. I'll definitely be back when I next need frames!

This was my second time coming and I love Dr. Schott. He is friendly, personable and most…read moreimportantly knowledgeable. He took time with me and even discovered that my glasses were off in regard to my center of vision. It explained why my right eye was blurry and having bouts of dizziness. Their office is beautifully appointed making it a welcoming waiting area. There is plenty of parking too.

Staff all friendly and good at their various jobs. Dr. Schott very thorough, and I feel like my…read moreeyes are in good hands. keeping your eyes healthy SO IMPORTANT.