Everything was quick and easy. The gentleman who came out to tow my car was friendly and…read moreknowledgeable, and he made everything so easy. I highly recommend Ed's!

I had crashed my car and had to pick it up from the tow yard to stop paying storage fees. Called…read moreFelix and he came by very quick, loaded, drove, and unloaded the car, all that in less than an hour. And price was very reasonable. Highly recommended.

Thank u Roy for helping me fast and efficient I was so happy they took care of me. I would…read morerecommend their services to u.

Roy was quick and friendly. Great value for service. Ask for a free ticket at conclusion. Highly…read morerecommended.

11:00 at night called 5 other towing all had excuses, they were out in 20 min friendly knows how…read moreto tow I really appreciate I will recommend and use them again I have 8 cars that I'm always moving thanks again

Driver was on-time, quick and communicative. No issues with my car not having an engine. It was…read morehoisted in my garage and pulled onto the flatbed with no issues. Highly recommend!

Carlos came quickly, early last friday morning, to open my locked car doors after I had misplaced…read moremy key fob . The car alarm started going off and he asked me to open the hood quickly and was able to shut the alarm off as I'm sure the sleeping neighbors were wondering what was happening ! I was visiting friends on blackfield Drive just north of Benton . He's a great employee and I give him the best rating possible! David

Antonio was of great service. He patched up my dad's tire in a timely manner and was very helpful…read moreand professional. Outstanding service!

I have lived in the Bay Area in both Palo Alto and Los Altos for over 35 years ago, and Ellison's…read morehas blessed me time and time again by being there for me in crisis, often through AAA. As the technology gets better by calling a tow truck through the app and getting assigned to one right away, it has become more seamless, efficient, and quicker. It's so easy today and so fast. My last few experiences have been amazing. Today, I got the best tow truck driver ever, Jose Ruedda!!! Very meticulous with the details. He made sure he didn't drive over the neighbor's plants on our tight driveway, and then went to extra precaution to put my M3 on the flatbed, since it has a low profile and scrapes easily. He put extra wood beneath to get it up--which I hadn't seen before, which I really appreciated. He checked in with me about whether we should drive it up, or have it pulled up with the car in neutral. You can tell he just really cares about the car and doesn't take shortcuts. In the end, we also swapped quick stories about our torn meniscuses and he gave me a bunch of good tips on how to get better!

In May, my tire blew out on Junipero Serra Boulevard behind Stanford, causing my car to hit the…read moremedian. Jose Ruedo arrived quickly to assess the damage, and I couldn't have asked for better service during such a stressful situation. Jose was professional, knowledgeable, and incredibly helpful. He carefully evaluated my vehicle, explained my options, and recommended towing it to a reputable local auto body shop. He handled the entire towing process efficiently and with great care, making a difficult experience much easier. I truly appreciated Jose's calm demeanor, professionalism, and willingness to go above and beyond. If you ever find yourself needing roadside assistance or a tow, I highly recommend Jose Ruedo. Thank you for turning a stressful day into a much more manageable one!

A great experience and transaction. Had so much stress over this, before actually having an amazing…read moreday starting with meeting Rovy to move my car. Rovy is not only honest and dependable; he is a super sweet man who works hard to provide the best for his family. Running a business like towing is especially difficult nowadays between factors like crazy insurance and inflation, and he succeeds while being the nicest guy ever. Someone I look up to.

Cannot say enough good things about First Call Towing. Rovy was everything you could hope a tow…read moretruck driver to be - responsive, efficient, timely, cautious, honest, and nice! He was very cordial and professional and asked questions to ensure he understood my needs. He quickly provided me an extremely reasonable quote over the phone. I texted him confirming the address for pickup and drop off and he arrived promptly. Drop off was as seamless as pickup. Wasn't even done with our transaction before I saved First Call in my phone! Will definitely be calling you again, Rovy! Thank you!!!

Had a flat tire and Unique Towing came out through Geico. Carlos (150) came out very promptly. He…read morewas police and courteous and found me in the huge parking lot almost immediately. He was obviously very competent and got the car hooked up on his flat bed right away and took me where I needed to go to get it fixed. If I had to call a tow company directly this will be my first call. Thank you Carlos!

I called the towing company at 3:19 pm, and the representative quoted me $327 to retrieve my car…read more When I arrived at the location at 5:28 pm the same day, the total had jumped to $746. The following fees had been tacked on: 1. $311 gate fee (not listed anywhere on their website, on this page, or by representative) The hours on both their Yelp and Apple Maps pages are wrong. They are not 24/7; they close at 5 p.m. If you come to retrieve your car past 5 p.m., they tack on this $311 extra fee just to open the gate. Not mentioned anywhere on their website or by the representative when I called. I had wasted $97 on an Uber from SF because I was trying to avoid the $127 daily storage fee they charge (also not on their website, but was mentioned by the representative). Turns out I would have been better just waiting. 2. $61 extra storage fee (not listed anywhere on their website, on this page, or by representative). Apparently they initially charge a 4h fee (when I called) after which they charge a day fee (when I arrived). When I called, the representative did not mention any of these fees. I'm highly suspicious of the timing of it as well. My friend noticed my car being towed at 2:00 p.m. It could not have possibly been at Unique Towing for more than 4 hours by the time I arrived at 5:30 p.m. 3. $47 extra tow fee Apparently the representative had misquoted me at $327, and the actual fee was $374. Instead of honoring the quote, they decided to just bump the price. I'm disappointed with this company's lack of transparency and hope this review can help anyone else with the misfortune of having to deal with them.

They kind of stepped up their game a little bit in the past 2 years. I was referred to this place…read moreby my insurance agent and they were the ones dispatched to me. Although my insurance is known to have very terrible wait times for roadside assistance, waiting for these guys was so worth it. The dude that came to tow my car was very laid back which is usual in a good way. He was very considerate in taking care of my mum's car after she accidentally put the wrong fuel in the car. Was very clear with the towing process including asking where should the car be towed. When the car arrived at the repair shop, the technician was very courteous to my local mechanic (never seen this part). He was very careful with my mum's car. After the service was complete, I managed to drop a "cool truck" compliment to the company. Drawback: The website needs some fixing.

these guys came to my house, and tried to tow my car from in front of my house. i am waiting for my…read moredmv appointment so i can my new tags. because of covid i am not able to go to the dmv without an appointment. i have had the appointment for over 3 months. my tags are paid for and i have all the proper paperwork. they dragged my vehicle, ruined our newly paved street, my car is now making weird noises and on top of it charged me to take the car off their truck. an absolute disgrace. you'll be hearing from the city and my lawyer

Very good service and pricing. Very punctual and courteous technician. Came over at the agreed upon…read moretime.

Very responsive, was there in less than half hour and provided the best estimate! Very satisfied!read more

Outstanding service! I needed a same-day tow a few months ago, and after calling around, Paul was…read morethe clear choice. He prioritized actually helping me over just getting my business--even offering alternative suggestions if his timeline didn't work out. He quickly secured a flatbed with a great ETA and a very fair price for a short-notice request. Since I'd never navigated a tow before, he patiently explained the process and completely put me at ease. I can't recommend Paul highly enough!

Today my car broke down and my insurance give me the 2 towing company number and I call the first…read moreone .. and i waiting for more in a hr. And out side is so hot The company call me to call other because they were very busy.. so I call A-1 and they send me someone right away!!! I'm so satisfied with all the service, the person who answers the phone was so nice , the person how help me with my car was excellent.. totally I recommend A-1 Road Service . Now they are in my contacts to call them when I need any car service!!!