My experience with Oz was fantastic from start to finish although I didn't end up having to use them, my experience on the phone was fantastic and the responsiveness and up-to-date timings really made me less stressed. read more

I usually don't write reviews, but Doug did such a great job I had to write one for OZ Towing. Doug was quick, efficient, and had incredibly fair pricing. I didn't feel comfortable leaving my expensive 90's collectors car sitting in a random parking lot in Saratoga, especially with $5000 worth of electronics and camera gear in the trunk, so after calling around I luckily stumbled upon OZ Towing. Gave them a ring at 1:30 in the morning, and Doug was out to Saratoga in no time! I absolutely wouldn't hesitate to call them in the future for any other towing needs. 6 out of 5 stars! read more

Oz Towing & Transportation - Towing Near Me - santa clara, California

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The best towing service in the bay area. Valuable, Reliable, Good communication and fast service I would highly recommend for anybody. You saved our day! read more

Oz Towing & Transportation - Towing Near Me - santa clara, California

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Another tow company refused to tow my car for me and left me hanging. David answered the call for service after that and immediately made it less stressful. He stayed in touch with me at every step and was very helpful and courteous. Overall incredible service, will definitely recommend to our friends and family should they ever need towing services again. read more

Responded quickly, and were very friendly and helpful! Highly recommended, and would save their number in case of an emergency.

I used Oz the first time, when my car just shut off on the freeway. I was truly pleased, they arrived fast. Was very happy as I been left in the past waiting and waiting for AAA to arrive. The driver was very friendly, even enjoyed the conversation on the way home. Was not expensive. Very pleased The 2nd time I used OZ my son got his car stuck off the road in Boulder Creek. Again arrived fast was quit a recovery. No problem they did a great job. Was satisfied with the price. Would highly recommend OZ in any situation. read more

They charge WAY to much! I hit this island at the exit of a parking lot one night. Popped the left side tires and screwed up the front end alignment. The lot's lights were not working and nothing nor was there ANY Indication that the island was there. Anyhow, with only one spare I need to tow truck and I called him he said they'd be right out there but took an hour and a half. Then they charge me $140 to go a half a mile. And wouldn't let my car off the back of the truck until they got their money. I think that's excessive pricing in the attitude was rude.. I would never use them again nor would I ever recommend them read more

We got flat tire in the middle of the highway, David was our driver , he was very professional, fast and price was fair. Thank you David! read more

3 hrs minimum to show!!!! My husband called AAA and waited for 3 hrs with zero updates. He was originally told less than an hour. When he called back they couldn't give him any info & when the tow truck driver got to him, he told him he couldn't tow him bc he had other calls. What kind of scam are you running???? AAA pays you and instead of actually servicing these calls you show and leave people!!!! read more

My Jeep needed to be towed from Hayward to San José. I was told it would take an hour for a tow truck to show up. 2.5 hours later they showed up. Driver could not figure out how to get my Jeep on his flat bed. I had to get into my Jeep and drive it onto the flat bed. Then once it got to San José driver gave me the keys back and told me I had to drive it back off the flat bed. $385 is pricey for someone to just drive the truck. If I would have known I was going to have to do the work, I would have rented a uhaul with an auto hauler and done it myself for cheaper and less frustration. read more

I had two of the worst customer service experiences today dealing with Oz Towing and Aviles & Gabes Wrecker Service, Inc. How Oz Towing is allowed to service stranded motorists in the state of Texas is beyond me. I have State Farm roadside assistance and they sent Oz Towing to retrieve my car from the impound lot in Pflugerville. The Oz Towing company driver, Joseph, arrives 45 minutes late and without the proper documentation for the release of my vehicle, as required by Texas State Law. The impound lot, Aviles & Gabes, refuses to release my car and when I asked Joseph to contact his supervisor he says, "No, I don't care. It's not my problem." Urging him to reconsider my request to call his office he once again says, "Dude, my manager doesn't care, either. Nobody cares." He then drives off leaving me stranded once again for another towing company to arrive with the correct documentation. Total hours lost waiting for what ended up being four different towing companies was 9 hours. Rude, disrespectful, snide individuals working at Oz Towing. I Am contacting the Texas oversight board in charge of licensing the towing companies and filing a complaint against both Oz Towing and Aviles & Gabe's Wrecker Service on Monday. 0 stars for Oz Towing Company! read more

I have had to have 2 flat tires replaced a few months ago where they happened. Both Oz Towing technicians were polite, efficient and professional and, I thought, reasonable. They keep updating you about their ETA because they go all over the Bay Area. I would highly recommend this company. The 2 employees were Cosiano and Shlomi. read more

Id like to say A big thank you to Mr. Casiano for helping me out towed my car to my favorite shop in Sunnyvale. I am thankful that this gentleman came to rescue me on a hot summer day after my work when my car stop the engine. We still have some good and kind hearted people. I can definitely recommend this person and it's towing company. God Bless you Mr. Casiano. You towed my car right on time. Thank you 5 read more

Oz Towing & Transportation - Towing Near Me - santa clara, California

These guys were fantastic! Very quick to arrive. After all who wants to wait 2 hours for a tow? David showed up to tow me. He treated my '87 Targa like it was his own. Very careful to not drag it when pulling it up on the flatbed, tied it down with tow straps over the tires, not chains through the wheels which would have seriously scratched the Fuchs. Trust me, you want these guys towing you. They are polite, and treat you like a valuable customer. So good! read more

This company is absolutely remarkable there is just no other way to put it, it was Friday night and my cousins Chevy broke down on the middle of the 101, I found oz towing on yelp and gave them a call, David showed up within 45 min and was able to tow us back home until we figured out which mechanic we should take the car to, price was reasonable as service was exceptional. Thanks oz towing for having integrity unlike many others. Highly recommended read more

My friend recommended Oz towing to move my classic car from san jose to hayward. They called ahead, showed up on schedule and most importantly treated my car the right way to avoid any problems. On time, no damages and on the money! I recommend them 100% read more

I was on my way to the north while my car decided to stop ! I got recommendation from a friend so I called Oz Towing. They came quickly and loaded my car to the next garage that was available. The guy was nice and the price was fair. I totally recommend. Thank you guys for the quick help ! read more

Professionalism: ZERO Punctuality: ZERO Friendliness/Courtesy: ZERO Ability to follow direction: ZERO Driver safety: ZERO David was the driver that this company sent and he is the reason for this poor review. After waiting for 3 hours he was unable to find my location even when I explainied that I was the girl on the phone waving him down as he was driving by. When he finally located me, he drove very recklessly through a residential area. He was incredibly rude and eventually refused to tow my car even after my car was already on his truck. He proceeded to "drop" my car from his truck and sped off, Nearly hitting me and my parked car in his rage. I will have my vehicle checked for damage. I have notified Audi roadside assistance that they should remove this company from their program. David is not to be trusted with vehicles or with customers. No customer should be treated in this manner by a service company. read more

This joke of a company is absolutely terrible. Today, a Friday, we called them at 4:25 because our battery died and they let us know that they will be there at around 4:45 or so. Okay, that's a bit of an inconvenience, but we understood and waited patiently. Well, nobody showed up until 5:40. Already slightly irritated but still patient and respectful, we wait the two minutes it takes for the man to jump start our car. The man then tells us that although the service would usually cost around $130, he felt like "being generous" and charged us $95 instead. Confused, I went to the car to call their representative and ask about their service charge for a simple battery jump. Apparently, it should only cost $65. We managed to catch the guy and get some of our money back. Do NOT trust theses guys. They will rip you off as much as they can and disrespect your time as well. read more

Called for a technician to unlock my truck door because I locked my keys in the cabin. Website says they will respond in 20min or less, receptionist tells me 45min(got over the double wait time) the technician called in 1hr 15min after I hangup on my original call and mentioned he was 5-7 min away. After another 15 minutes pass he calls again letting me know he's pulling in. I was charged $145 for the service!!! Unfortunately, I have a bad habit of locking my keys in my car and am quite experienced with the billing of this service and have never been billed over $65. Especially when the service takes 10minutes or less. I called the office to find out why I was billed $145 and was only told that it is a flat labor cost of 85 and a service fee of 45. I would not recommend this company at all. There are plenty of other companies that will not overcharge you and that have plenty better customer service... I was offered a 10% off if I used their company again, which isn't a bad deal since I was billed almost $150. Hahah not read more

Life savers! My car broke down on 880 and 101 and they were able to come in record time. Over the phone they said one hour and it only took them 33 minutes yay! The driver was very nice. I totally recommend Oz. Thanks for rescuing me guys! Two thumbs up! read more

These guys charged so much for a change in a flat tire. I did not have a credit card and they said they cannot do it with. They do not bill my insurance which was a major hassle for me. The only good thing is that they are close to my house.If you charge that rate you should be towing Lambos. Drive safe or pay the price. It was a total rip off read more

I guess oz towing thinks it's ok to park in the handicap spaces very unprofessional

Great service. David was showed up early and really quickly loaded my car. He drove my baby and myself to our local dealer. The price was super reasonable and the service was wonderful. Highly recommended read more

On Tuesday January 15th 2019 I accidentally locked my keys phone and wallet in the parking lot of Target on Holger. I was able to get a Target associate to allow me to call AAA, Oz Towing is affiliated with AAA, the AAA agent said it would take up to 100 minutes but Casiano was there in about 30-40mins. From the get go Casiano was very nice and friendly and made me feel comfortable, mind you this was after 8pm at night. Now I have locked my keys in the car before but I could not remember how they were gotten out the last time. My 2004 Toyota Solara is very stubborn with its door handles and locks, to say the least it took us a while to get the door open. After many other attempts We ended up using the unlock button on my key fob once gaining access inside the car. Casiano never gave up and assured me we would do it! I would recommend Oz Towing and Casiano. read more

Unfortunately, the mighty Wizard to Oz Towing has failed to live up to the hype, same as the Wizard failed to in the classic Oz movie. Not that there really was any hype to begin with - wish I had checked Yelp before calling them! To paraphrase Dorothy: "Lions, and tigers, and over-priced towing services! Oh, my!" In fact, Oz Towing was one of my worst business interactions over the last year. To wit: Called and asked for a jump start on a dead battery on my SUV. The office lady said it would be $85 to $140. Would not give me an exact price. I said fine, knowing that it would take 3 minutes to jump start the car, and so I should get the $85. The tow driver arrives within maybe 10 minutes. Jumps the battery in less than 2 minutes. Gives me the bill for $134. I called the office lady to complain, and got the same run-around as other people describe (in other one-star Oz Towing reviews). Meanwhile, the tow driver pulls his rig in BEHIND MY SUV. Why would he do this unless he is afraid I'll be so upset that I will just up and drive away? Is it possible other customers have driven away after getting so frustrated with this bad business model? Things were civilized at that point on the phone with the office lady, but he still made this move. Ultimately, I got them down right near the minimum, but only after finally calling the police when the office lady threatened me first that she was going to. What a joke. Note to Oz Towing business owner: Time to change your business model. How about this idea? Give an accurate estimate, do a good service, charge a fair price, and you will have more business than you know what to do with. The extra couple bucks you get from bad-news billing practices would not nearly match all of the extra money you can get from good referrals from happy customers! read more

Casiano helped me when my car broke down in Cupertino. He was kind, professional, and fun to ride with on our way back to Palo Alto. He helped me to feel better during what could have been a scary, frustrating situation. I was really grateful for his help! read more

Very fast and efficient service Call for flat tire today. Needed towing. They came in time worked very fast read more

2:00am broke down on the freeway no credit card and they still came out!! May God bless this business. read more

Oz Towing & Transportation - Oh my goodness what a heaven sent! Car broke down and I didn't have my credit card on me 2:00am and they still came out!! - Towing Near Me - santa clara, California

My experience was with David; he provided excellent service, easy to deal with nothing but positive experience out of the overall negative one of my car dying lol, he also provided few tips that were welcomed, overall I highly recommend him, thanks David! read more

Casiano (Oz Towing) made my day a LOT better by being patient, kind, and having a great sense of humor. Oz was the 3rd tow service my insurance called to pick my bike & me up. After waiting in the heat 4.5 hours, for two other tow companies, I was not happy, very frustrated, extremely dehydrated, etc. Casiano did a great job and helped get me out of horrible mood. Grateful my insurance finally called a good tow company (Oz)that actually showed up, communicated with me effectively, and towed my bike safely. read more

Called AAA for roadside service -- had a flat tire!! Casiano came in a short time, put on my spare and had me on my way in a short time!!!!! He was a very professional, efficient young man and I was so grateful for his service!!!! read more

Having to call a Tow truck can be a real stressful situation, it most likely means your having car trouble, but when Casiano arrived he was so friendly and all smiles I forgot about my worries. He did his job and he did it well. He took the time to safely get my car on the tow bed, and it was somewhat of a challenge because I had no brakes at all. Casiano went the extra mile and called me to assure me that my car had made it safely to the repair shop because I was worried that my car was going to roll away without brakes. Overall awesome experience A+ service! read more

I would give 0 star if I could. On 6/25, I had a flat tire in the middle of highway 280. I found this towing service online and they told me that they would come within 30-40 mins. After 45 mins, no tow truck appeared so I called back to check how far the drive was and how much longer I needed to wait for. I was told that the truck is on its way and would arrive in 10 mins. 10 mins wend by, and the truck still did not show up. I had to call them again. After the 3rd time I was told the truck would arrive in 10 mins and actually no car showed up, they even refused to pick up my phone call any more. Finally their truck came after I waited in the middle of highway for 2 hours. I asked why it took them so long, but neither the driver nor the dispatcher could provide any reasonable explanation. The manager told me that they could not guarantee the estimated wait time since if there was a call initiated by a police it would have higher priority for them to serve. I asked whether this was what affected my wait time, she could not confirm. I further asked why they kept telling me to wait for another 10 mins multiple times if they knew the response time was affected by whatever reasons, otherwise I could have contacted other towing company for service. The manager could not explain either. It was a Sunny day and around noon time, and there was no traffic jam in nearby area. I could not think of any reason for so much delay in their estimated wait time. I think Oz Towing company is not doing business sincerely. They gave a much shorter than realistic estimated wait time to keep customers hooked and to avoid loosing business. During the two hours of wait time, Sheriffs stopped by twice to let me know how dangerous it was being over there and asked if I needed any help to arrange for towing. I was stupid to trust Oz Towing and told the police that the towing truck was on its way. The way Oz Towing doing business is really putting their customers's life in danger. read more

Shlomi was THE BEST! Courteous and professional, called me to check in when he was on his way. I was super worried because my car just DIED, completely unresponsive, little did I know the connections to the battery were loose. Within 5 minutes of meeting him, the problem had been noticed, diagnosed and fixed! He did a thorough check of my car and it's electrical functions to make sure everything was ok. This find saved me so much time and money! Thank you! read more

My car would not start on a super HOT day after work! AAA sent Casiano from Oz Towing to the rescue. Not only did Casiano try to jump start the car,directly at the battery as well as the "jumping " port" under the hood. Casiano tested my battery and let me know the battery was just fine. He towed my car all the way back to Morgan Hill. Such a nice and personable man-especially at the end of the day, in the heat! Thank you for such great service! read more

I needed my car transported from Sunnyvale to Santa Cruz. Gimmy from Oz Towing kept me updated on timing and arrived earlier than expected. He quickly loaded my car onto a new flatbed truck and off we went. He was professional and friendly. The experienced turned a day full of challenges into an enjoyable experience! read more

Oz towing came to my rescue today! My car completely shut down near a very busy intersection and i had no clue what to do. I called OZ and was immediately called back by a tow driver named Casiano. He was kind and reassuring. He arrived within 1/2 hour and quickly towed my car to local dealership for service. Highly recommend OZ for tow needs. Super helpful, reliable, and friendly service which is appreciated during stressful situations. Casiano saved the day and im beyond grateful for the help! read more

Dotan was right on the spot, came promptly, and took very good care of my car. Excellent service. Very reliable and fast. Thanks for saving us! read more

Gimmy was our driver and he was so friendly , we had been waiting 5 hrs for a tow truck driver to take us home cause AAA couldn't find a driver that was willing to drive 80 miles . Gimmy accepted it and we are so greatful . We talked all the way home and laughed and he made me feel so much better after being frustrated . THANK YOU Gimmy !!! read more