Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

I had a great experience every time I come here. Jonah and Kathe are friendly and make beautiful…read morejewelry. I bought a pair of amethyst earrings from them and haven't taken them off. They also sell some costume jewelry for those who prefer that. Jonah also buys any unused gold and jewelry you no longer wear and gives you a great price. Thanks for accommodating me today! Will be back to buy more jewelry!

I discovered this jeweler a few years ago. The owner's son, Russel runs the Boonton location. He is…read moreso nice, knowledgeable, honest and fair. I have had a lot of inherited jewelry fixed here like pearls restrung and stones replaced. They get estate jewelry in which I love to sift through and sometimes I'll make a purchase. Russel always has the vinyl record player on and now has 2 vintage video games in the store & one is PAC Man!

Very welcoming staff, fixed my daughter's necklace right on the spot. Aside from all the gorgeous…read morestuff they have for sale, the customer service is top notch. Thank you WB Jewelers!

I had amulets made for my nieces and nephews so that they could pass them on to the following…read moregeneration --a family heirloom. The pieces created are beyond perfect--exactly what I hope generations will enjoy. The proprietors genuinely care about their product , and they created unique (literally only pieces in existence ) jewelry at a more than fair price. People travel from long distances to have Patch create jewelry for them and their selection ( if you do not want an original design) is superb. These are good and honest people who make a difference and I have gone to them for many decades.

Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

This is a wonderful family run jewelry store. I have been there numerous times to buy jewelry and…read morehave things fixed, cleaned and re-plated. Great service and prices. My last trip there my watch band needed to be fixed and it was done complimentary. That means a lot. Please use them instead of overpriced big retailers.

Lou made me the most amazing necklace out of my mom's and grandmother's wedding rings. They were…read morebeautiful rings and were just sitting in a drawer. Now I can honor my mom and grandma every day. Lou also fixed a few other things that needed repair. He can fix a lot of things while you wait. Great experience I highly recommend!

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I am deeply disappointed in the craftsmanship and the customer service at QuickJewelryRepairs.com…read more In March 2023, I paid $60 to have my platinum wedding band resized down. Within a year, the structural integrity of the work failed: the seam where the ring was cut is now visibly open and physically sharp to the touch. This is a clear case of improper fusing or the use of inferior solder--platinum should be seamlessly welded, not left with a failing joint. When I reached out to resolve this, they admitted the repair would cost over $500 and offered a measly 15% discount. It is predatory to charge $60 to remove a piece of my platinum, then demand over $500 to fix a seam that shouldn't have failed in the first place. I expected this company to stand behind their benchwork, but instead, they are trying to profit off their own technical error. I no longer trust them with my jewelry and suggest others look elsewhere for quality platinum work.

I went in to purchase a necklace for a little girls christening and explained to Leo what I was…read morelooking for. He was great and found something exactly what I wanted. He was very professional and went out of his way to accommodate me. I was very happy and had a very positive experience. The boutique is very nice, and they have beautiful pieces as well! I will be using Leo in the future for any Jewerly purchase!

All I needed was a small repair. The owner was happy to do it, but he suggested that I go to a…read moredifferent nearby store if I wanted it done less expensively (my piece was not valuable). I was very impressed by this and would be happy to support his business next time I am looking to buy jewelry!

I have used this jeweler for repairs as well as new purchases. I find the entire staff to be…read morewelcoming, knowledgeable and thorough. My recent transactions with Tina were terrific. Her honest and consultative approach was very much appreciated. Will use them again in the future. Well I said I would use them again and I recently did. Tina went above and beyond helping me including on her own time. The additional staff members, Doreen and Manny, were very helpful as well. If you ever need to purchase jewelry, or need a watch repair, this is the place to go. They are beyond customer focused and never did I find any of them being pushy. Great place.

Don't go here if you need anything to do with watches. I needed pins replaced for my Seiko watch…read morebracelet and I gave Chris a call before going there. He said any other pin will work and it doesn't have to be a proprietary pin as I suggested. He replaces the pins and the next day they are coming out. I go back the next day and I'm told he isn't in and only he knows how to do it in the shop. On my third visit I am told by Chris to buy a new bracelet altogether and no refund was given.