If not for St. Louis Home Retention, we would have lost our home to foreclosure. We are…read moreself-employed, business had gotten very slow and we were behind in our payments. We had tried to work with the lender and complete the loan modification forms ourselves but to no avail. I had heard the St Louis Home Retention ad numerous times on the radio and finally wrote the info down and contacted them. I told Steve everything, and it was bad, and right away he said they could help. We met with Steve back in October and he told us exactly how the process works, how long it would take, (it is not a quick process thanks to the lenders) and how much it would cost. We signed on, and then Doug and I spent quality times together with emails, phone calls and paperwork till March, when Doug called me and said not only were we approved for the loan modification but our interest rate was 2% and our payment was over $700 less. Twice the lender set the sale date for the foreclosure sale and all along Doug kept telling me, don't give up. Kathi stayed on the lender everyday to make sure they postponed the sale, while the lender kept requesting more paperwork. Every time the lender asked for more paperwork, Doug would send it to them before the due date, I think he wore the lender down! There is no way we ever could have filled out all the paperwork per the lender's guidelines. Finally, the lender approved us, St Louis Home Retention got the deal done! It was an emotional roller coaster and when Doug called with the fantastic news I cried, I was so overwhelmed with emotions. We will be forever grateful to Steve, Doug and Kathi.

This business is the very best. They are unlike the predators out there that are only trying to…read morerip you off. Steve and Doug have been throughout bankruptcy themselves and do everything within their power to stop foreclosures and help their clients escape the chaos associated with growing debts. I could go on and on...The bottom line is that you need to call them if you run into problems. You'll be amazed at what they can do for you.

Fidelity Wealth Management is not worth the fees or the headache…read more I was charged 1.22% quarterly and promised a "designated advisor" for that fee, which is not correct. As a paying client of Wealth Management, you get a team email address and whoever is on the advisor's team will respond to your email or you can schedule a phone mtg via their calendar scheduling system. I never met my advisor in person (only via phone), he never put any effort into building a relationship with me, he talked down to me, negated anything I questioned especially when I wanted to learn why he was investing me the way he did, he basically churned my account each month for his own benefit (commission/bonus), etc. When I asked a simple question as to whether I should start a Roth at age 59, because I'd never done a Roth before, my advisor said I could start one or not and that it was really up to me. That was it. No discussion on pros/cons, tax implications, etc., nothing. I ended up asking the same question on the Bogleheads site and received lots of very helpful free advice regarding Roth and investing in general. Fidelity sent me a customer survey and when I responded that I really needed to educate myself better so I could manage my own investments, my Fidelity advisor called me up ranting & raving that my survey comment will affect HIS bonus, etc. If Fidelity doesn't want honest answers on their obviously non-confidential survey, perhaps they shouldn't send surveys to their clients? I scheduled a phone appointment with my advisor and received several text & email messages confirming the appointment. Then, I took time away from my job and sat on the phone for over 25 minutes and my advisor never dialed in. He completely blew off the mtg. After I called his office, I was informed that my advisor was no longer with the company and was pursuing opportunities outside of Fidelity. I asked when Fidelity was going to inform me of this because I had a scheduled phone mtg today and they said his exit was abrupt and it wasn't their fault because the scheduling system is tied directly to the advisor only. After paying $5,000 for less than 9 months with a bad Fidelity advisor, I terminated Wealth Management. When I emailed Fidelity Customer Service to file a formal complaint regarding my bad experience, I received a canned scripted email saying they investigated my complaint and the only thing they can offer me is a new Wealth Management advisor within the same office. No thank you. Fidelity accepts zero responsibility if you get stuck with a bad financial advisor.

I am a 3rd generation investor with Fidelity Investments and they have always been great. During…read morethe pandemic when many lost most of their funds at other places, I took a small dip then the way they handled my funds actually made me money, not lost it. I was better off thanks to fidelity. They always help me with a live person that addresses any concerns, and they assist with short and long term planning goals. Everyone is knowledgeable, professional, personable, and helpful.

Mike and the rest of my homebuying team made the entire process smooth, exciting, and stress-free…read more Their expertise, communication, and genuine care gave me confidence every step of the way, helping me achieve my dream of homeownership. I highly recommend them to anyone looking for a knowledgeable and supportive mortgage team.

Working with Mike and his team was so easy and convenient! The whole process went smooth and their…read morecommunication was outstanding. Highly recommend him!!

Jake Molitor is a fantastic Agent!  I have State Farm for my auto, renters and long term policies…read more  I moved to Missouri in 2016 and found an agent near where I live, but this agent didn't handle the long term care policy.  They recommended Jake for that policy and I'm so glad they did!  He's been so great!  Jake is very thorough, professional, friendly and really takes whatever time is needed to explain any changes with the policy. He's also great with helping to decide what would be the best route to follow when making appropriate long term plans. He really cares about his clients! Anytime I call the office, I'm always treated with care and respect. Jeremiah is the first person I speak with and he is also fantastic! He is very friendly, professional and always makes you feel that your call is important. Because of how great Jake has been with the Long Term policy, I decided to have him handle all 3 of my policies. I'm so glad I made the change! Once I changed over the auto policy, Jake help me set up the Drive Safe & Safe app. This year, I got a great discount with my auto renewal policy!! I HIGHLY recommend Jake Molitor to anyone!  You will be very happy and feel very secure with your State Farm policies!

Simply put, Jake is the real deal. He knows his stuff and makes sure that my family and I are taken…read morecare of.

I have been putting off opening an account at a financial institution since I moved back after…read moreCovid, satisfied with my online banking solution. However, sometimes you just need a place you can drop in and get cash or buy currency or do whatever banking business is easier in person. Setting up my account was really easy, they have a good number of locations convient to me, and, most importantly, haven't done anything to anger me (REGIONS).

Always a pleasant experience coming to this bank. The parking lot can get kind of tight if there…read moreare a lot of cars, but there is ample parking nearby in the adjacent lot. They have a couple of drive up teller lanes and a drive up atm outside. You're able to handle all of your banking needs in one spot.

Shawn Crosswhite and his team are excellent at what they do. If you need insurance for your family…read moreI would not hesitate to make the call. They know insurance and what coverage you may need. Protect your assets and. your family and make the call to Shaw Crosswhite.

Excellent service!! Great price, and quick response to inquiries. They offered a lower rate than my…read moreprevious insurance.

Update Again: It looks like they pad their reviews whenever…read moreit dips too low. See attached photos and date. All done within an hour of each other on the same day after this review. And 4 from California! I didn't know MO auto insurance covered CA registered vehicles! Kind of makes you think they are fake. Sneaky sneaky. _____________ Updated: After speaking with Tracie on the phone concerning my negative review, she informed me that since the "rates" are my biggest problem, I should be giving the negative review to the corporate AllState and not the individual branch since there is NOTHING they can do to lower costs. That makes sense and I will do that as well. I also recommend that everyone that works in this branch do the same. AllState's "unchangeable rates" are killing your small business and no amount of customer service is going to make up for a +20% price increase for NO REASON. She told me that their branch value is: "Reaching out to review policies." However, what good is a policy review if you can't change anything? If nothing can be done, why have a review? She also told me their value is in customer service. Also good to know. You will get great customer service for terrible rates. She was confused as to why I would leave a negative review after 6 years of service. I am also confused about some things after 6 years. Our cars' value continue to deteriorate, our driving record continue to be flawless, yet the rates continue to climb by double digit percentages. Why does anyone leave something that used to be good? Because it isn't good anymore. A '1-Star' review can mean a variety of things, but it usually means "Don't go here. Don't use them. Find a better option." I still stand by that. So. The "1-Star Review" stays. DON'T GO HERE. If consistently rising rates are your concern, DON'T GO TO THIS AGENCY. As they told me, there is nothing they can do about the rates. So. There is nothing I can do about the review. _______ Original Yelp Review: My wife and I used this agency for our Home and Auto insurance for the last 6 years. In the insurance industry, we understand that rate increases happen all the time. However, a +20% rate increase over the course of 6 months is unacceptable. Their "it is what it is" attitude doesn't necessarily help the sting either. We noticed that over the years, our spotless driving records and on-time-payments only netted us more rate increases. This recent increase was the proverbial 'last straw,' and after AllState told us there is nothing they can do to help lower the rate, we reached out for quotes from competitors. All of them came in substantially lower for the same coverage. Over the years (much to my regret) I convinced 3 of our friends to use this agency. I was such a fan that I didn't even use the "Referral Program" that offers current customers $20 for each new customer. Just wanted to spread the word. I am now spreading the updated word. If you are considering this agency, please know this: 1 - The honeymoon phase wears off in about 2 years. 2 - Your rates will probably be doubled by your 3rd year with them. And that is with a perfect driving record. I shudder to think of their rates if I had a bad driving record. 3 - You will hear some form of "It is what it is" or "Oh, it's happening everywhere" or "We hate rate hikes as much as you." (yet every 6 months, there it is) Personal Experience: Below are 2 email communications. One is from AllState addressing the quotes I received from Competitors. The second response was from the Competitor addressing AllState's questions. 1st email - AllState's response to Competitor's quote: ------------- "Hi John, I appreciate you getting these quotes over to me. Across the board, these do look like a good deal. You would lose the $10,000 death indemnity coverage you have here at Allstate. Do you know if these are firm numbers with all reports ran?" ------------- 2nd email - Competitor' response when I asked about this "extra benefit:" ------------- "Hello John, I have added that coverage to your auto insurance quote. It increased it less than $1. The numbers are firm." ------------- I should mention that AllState told me that the $10,000 death indemnity coverage is not removable from their policies. It's always added. So, asking if the competitor has that coverage, as if it were some AMAZING benefit, is laughable. If they just made it optional, then maybe their rates wouldn't be so insane. AllStates 'concern' that I would lose a policy coverage that only costs an extra $1 shows how little value AllState can really offer you. Especially if that was the only response they had to equal coverage at a MUCH lower cost. It also shows that they are proud to highlight lackluster 'benefits.' We will be moving our policies. From my experience (and shared experiences) I highly recommend anyone reading this to look elsewhere. Current customer or not.

Long term customer, they have become liars and thieves. They quoted me a payment of $119 and now 2…read moremonths later find out I'm paying $136. Didn't even try to make it right. Handed me excuses and gave extremley poor customer service.

Dio is an informative and trusted commercial lender that I had advise me on several commercial…read moreprojects. Not only Dio was helpful, but their consumer bankers and support staff was friendly as well. Would recommend Midwest Bankcentre to any small business owner.