I've been going to city pawn for years they're nice helpful and if something doesn't work they take…read moreit back no problem. I'm happy to stay it was only twice and the items we're movie's. I've probably spent hundreds of dollars there they have a really nice selection of jewelry that's what I'm looking for now.

From the owner: Looking to turn some of your old valuables into cash? Then visit City Pawn / Try-City Music with…read morelocations in Kitchener and Guelph. We specialize in new and used musical instruments. Bring in your jewellery, electronics and collectibles to receive cash right away. Visit us today.

hidden gem alert! this place is great, lovely staff and such a welcoming atmosphere, as someone who…read moreusually goes to long and mcquade for my music equipment I'm happy to find a business that actually cares for their customers as-well as is able to provide a service and not just in the corporate sense, they truly understand the meaning of caring for your people whether it's through lessons or just a random person walking into their store for the first time, This will now be my main place to go to for anything music related

A big shout out to Mike, who i believe is a floor supervisor…read moreHad this beauty shipped to me here in Ottawa & Mike made everything seemless & easy THANKS MIKE

It's been ten days since I purchased a Boss Katana 100W Gen 3. As a former Fender Princeton owner,…read moreI appreciate the Katana presents a learning curve. But the amp has great potential and I'm getting more familiar with it. The best part so far is just how well the Katana responds to playing dynamics. Special recognition goes to Long & McQuade sales associate Bryan Collie. Bryan was knowledgeable, low pressure and fully transparent on the trade-in value of my older tube amp. The entire process has been enjoyable.

in the past i gave the mississauga location 5 stars. your greeted by the own jim with a big fake…read moresmile and a "how are you insert name " " i noted after customers left the owner and staff bad mouthing customers. jim the owner also seems to have some challenges with anger. the store has poor selection of products. i left guitars on consignment at this location and lets just say i won't do that again. i would buy certain items from this location that i could get for less at other stores. why? i felt i needed to support the store. i felt bad as jim seemed to always tell me how bad business was. over the years the owner became hostile and odd. the expectation is buy something or your wasting his time. his staff are cold and talk bad about customers... the oakville location has bigger store with alot better selection.. and your treated better

Best guitar store ever. Service amazing. Knowledgeable staff. Engaged owner. I love this place.read more

I had my very first guitar lesson with Andrew the guitar teacher at the Wandering Minstrel Music…read moreSchool in Streetsville Square last Friday, April 15th 2016. It was interesting...I cant say that Im returning so its just a four star experience for me, but I learned all the parts of the guitar and the basic chords and where my fingers need to be placed on the strings to play 'Smoke on the Water' ha hah. Now I have another party trick. All in all it was a good guitar lesson taught by a very conscientious teacher and the place is real cozy, smells nice and has clean bathrooms. There are four pianos in four different rooms and a nice couch where i napped while my friend had her lesson; I was soon awoken by school kids come to better themselves and the place was instantly alive and buzzing with all four rooms filled with students making melodies.

From the owner: It's been over 30 years since we opened our music school in Streetsville, and our dedicated to…read moreproviding the best music lessons has never wavered. With that in mind, we invite you to come in and try a lesson with one of our amazing teachers. You can follow the Royal Conservatory of Music exam, or not. The RCM is focused on classical repertoire and is designed to develop each student's playing to a very high standard. The 10 exam levels and your teacher will guide you through each level and prepare you for the exam. Or you can play for fun in any style of music you like. We take care to provide a fun blend of songs that will improve your skills and get you playing better in no time.

I few years ago I enrolled my daughter for piano lessons at the Mississauga School of Music here in…read moreBrampton, and after a year of seeing my little one grow into a fine piano student, I too decided to enrols. I've been learning piano alongside my daughter and I love it. The MSoM is fantastic. The teachers are great and they are backed by wonderful people. I recommend MSoM to anyone of any age.

Though lacking the inventory of a larger store such as Long and McQuade, Strings attached makes up…read morefor it in great service, and product knowledge. I've purchased all of my guitars from there, with good reason. The store employees are all musically inclined, and all share a love for instruments. Though the store isn't loaded with merch, they have a decent selection of both acoustic or electric guitars. Be sure to check it out next time you're in streetsville.

I'd like to confirm what Florine stated about the guitar lessons. I had a few lessons. I purchased…read morea package of eight lessons too a while ago. Their system had apparently "crashed" and they refused to fulfill the lessons that I had paid for. I definitely would not recommend purchasing any lessons from them.

For years, my young son would go in and just noodle around. Staff were always so kind and helpful…read more He spent countless hours there, and eventually a good deal of his hard earned money on quality, reasonably priced gear. They care about the customer, they know their stuff, and they create a great atmosphere for experts and beginners alike. Canadian owned; old school, 'customer first' kind of place.

I love Long & McQuade music stores in general, for the variety of musical instruments and books…read morethat they offer. They also have music lessons (i.e. Piano, Guitar, etc,.), which seems like a great idea. I did some research to purchase a keyboard, and the price of the keyboard I was interested in seemed quite fair, too. Lastly, my interactions with Long & McQuade staff in multiple locations have been pleasant. For this specific Waterloo location, one employee named Dave met short of my expectations. Let me clarify, he was helpful while we were browsing. As soon as I paid for the instrument, he just ignored us. We had parked about 200 metres away from the store, due to the road closures associated with the LRT construction in Waterloo. We had our laptop bags and the umbrella, it was raining on and off, and since I got the keyboard, the bench and the keyboard stand, we weren't able to carry all of those by ourselves. Since Dave offered no insight to how to move these boxes to our car, (when we asked him, he only said "Oh, this keyboard is super light") my husband went to his car to see if he could get closer to the store while I waited in the store. Thankfully, someone told me about a temporary loading area behind the store so I directed my husband to drive there. Another employee named Jeff helped me greatly while I was standing in the front of the store confused and waiting for my husband to show up. Jeff moved the boxes to the back of the store and showed me the temporary unloading area, so I could send better instructions to my husband. I really appreciated Jeff's help. He's the best! In the meanwhile, Dave, who sold us the keyboard, didn't even tell my husband where I was, (I was downstairs at the back door guarding my boxes) when my husband came back to the store, so this caused additional delay. Some other older gentleman helped us load the boxes to our car. If Dave responded to our inquiries of how to load these boxes to our car from the get go, we wouldn't have wasted that half an hour trying to find the place to get the car closer to the store, and loading the boxes. Dave's ignorance and unhelpfulness really disappointed me. Despite this long delay in loading the boxes to our car, I'd say you could go to this Long & McQuade location for the service provided by Jeff and other very helpful staff.

the owner used to give a period to exchange.. now that isn't the case... you buy you better make…read moresure it's what you want no exchanges.. or was that just for me.. go else where

Very diverse selection of guitars and other gear. All the guitars kept in pristine condition unlike…read moresome other music shops who let their guitars get super dirty and become unplayable because of humidity and temperature changes. The ONLY reason I'm not giving 5 starts is because you're not free to browse the shops selection of guitars without supervision. You are instructed to ask whenever you'd like to try something and they tell you to make sure that you give them the guitar when you're done so they can polish it. That's going a little too far.