My experience at Wheatfield Eye Care center was exemplary.Dr.Brian Matuszak took the time with…read morepatience and expertise to explain that my eyes were pre-catataract and gave me two pair of glasses that I loved. I lost one pair almost immediately which was unfortunate but on a second visit, he replaced them for me and told me that now I needed surgery for my cataracts which I intend to do immediately. I highly recommend this Eye Care Center and Dr Brian Matuszak

After years of pushing it off, I agreed to have Dr Twist perform my cataract surgery He did an…read moreoutstanding job. He clearly explained prior to the surgery what the risks and rewards were and personally took the time to go over the various procedures I could obtain, the costs and the benefits. He is a great surgeon, very capable and meticulous. Recently his office staff has undergone significant change as some longtime staff have retired. The new staff is learning the ropes but I am sure with more experience they will provide quality patient support and service

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

Over a year ago went to Fichte for a routine eye exam . I was told that the time I would own…read morenothing and that my insurance would cover it . Six months later I got a bill for $255 is stating that my insurance did not cover that . I called and ended up speaking to an office manager and was told without any contingency that the bill was inaccurate that the bill was submitted the insurance and correctly and would be rectified . I was told that I would owe nothing and I should ignore any future bills . There was no contingency about hearing back for the insurance company . I was told that all they were an error and that I did indeed owe the $255 months later. I told them I'd be happy to pay the bill provided they can provide me recording made of the conversation where I was told that my payment was contingent upon insurance company approval . Instead of just being told to ignore future bills and that it was handled . 14 months later we are still going back and forth about this and they have no interest in providing the recording . I cannot stress how highly you should never deal with these lying money-grubbing bastards .

I had a routine eye exam with Dr. Sirkin. The staff was friendly and the technician who did my…read moreinitial exam was great. However, during my exam with Dr. Sirkin there was a few instances where she made me feel uncomfortable and I was in pain. I was having trouble keeping my eyes open during the eye pressure test. I told her I wanted to skip it and she kept insisting that I needed to do it. Then she wanted to put more numbing drops in my eyes and was holding my eye open with her two fingers. At this point I felt a sharp pain and told her that hurt but she would not back off which upset me. I again told her it hurt and that I thought it was her finger nail putting pressure on my skin. Needless to say when I patient says they are in pain or says no there should be no questions and the doctor should listen. Will never come back to this practice again.

This place is a complete disgrace. The receptionist is one of the rudest, most unprofessional…read morepeople I've ever encountered. Her attitude is absolutely disgusting--zero manners, zero respect, and clearly zero training on how to treat customers. I pulled my entire family from this place because of her nasty behavior. They don't give a damn about your business. You're just a number to them, and once they have your money, good luck getting any kind of decent service. I still owe for glasses, but I'd rather light that money on fire than give them another cent. Take your business elsewhere. LensCrafters, Walmart Vision, hell--an eye exam in a back alley would be better than dealing with these miserable people. Rude, arrogant staff who act like they're doing you a favor. Total joke. Stay far away.

These glasses frim Michael's are the best glasses I've ever had. They took the time to actually…read moreget a prescription that works for me prior classes were always a disappointment when they came in. Going to people who are smart and caring and competent makes a huge difference.

I had a sty In my left eye…read moreI heaved a sigh But did not cry I saw my guy He said "Oh my!" and by and by got a script to try Why, oh why? Please, do not pry I'm very shy Now I must fly! My prose is wry My wit is dry But very soon That sty will die Dr. LaDota is the best! Got a same day appointment.

Dr. LaDota and everyone at the office are beyond amazing! He is such a friendly and caring doctor,…read moreand always knows what's best for me and my vision. The receptionist is very friendly and easy to talk to, and I have always had warm encounters going to the office. I have been a patient since the summer of 2021, and I highly recommend Dr. Ladota as your next eye doctor!

Went in October for an Appointment. My husband was charged a random $55 for a contact exam which…read moreinsurance said was odd and should have been told to us prior to visit. Got my husbands contacts in December and the entire prescription was wrong. They told us they were going to call insurance and blamed them. We called insurance, they never called, and they ordered the wrong prescription. They refuse to got thru the insurance to resolve this, when all they need to do is fill out a form that was faxed to them. My glasses are definitely wrong as well, but I will go elsewhere to get them fixed. When we stopped in to try to get this resolved all they did was yell at us and tell our insurance company off, whom we had on the phone. Here it is mid January and still no proper contact. Feel free to go if you want mistakes and hostility.

For many years I have been going to one of the national providers for frames and lenses. After…read morestruggling for too many months with poorly cut lenses, I visited Brighton on the recommendation of friends. Now I wish I had been coming here from the start! The minute I spoke to Sam about my dissatisfaction with my current lenses, he sat me down and measured both my eyes and lenses. He determined that the lenses were made incorrectly, set wider than they should have been by more than 3mm. That's the reason I was continuoutlay adjusting the placement of my glasses and turning my head when reading computer screens or fine print. Further, he described exactly how progressive lenses were designed, and how they could give me the maximum field of close-up vision vs distance that I needed. Finally, he helped me to understand how frame shape and nose piece can offer the most comfort. No one had ever taking the time and explained so well all the factors that contribute to well made lenses and good-fitting frames. I'm writing this with my new glasses -- which are more comfortable and clear than any of the previous eight frames that I've worn. And it certainly helps that Brighton takes my insurance, allowing me to get $800 lenses for $50.

On Main near Harlem is a standalone building with this eye dr office inside. Parking is in the…read moreback and there is plenty of it. I was surprised the doors were not easier to open, especially given the average age I saw in the waiting room. The waits are pretty long here. A little surprising given they require you to be on time. Waiting room is reasonably comfortable and once you see dr it's a good appointment.

After a serious head injury that resulted in the loss of one eye and damage to the other, I was…read morereferred to this doctor. I traveled over 2 hours from my home in Corning. The wait was always very long, but when it came to my turn I was the most important person in the world to the doctor at that time. Never felt rushed. I had multiple surgeries with them over a couple years, and was never disappointed. I wasn't willing to compromise my remaining eyesight to be rushed through an appointment just to keep on schedule. It's been many years since I have needed their specialty of service, but I can't imagine that time has changed the way they do business.