Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

I've had a great experience with the Florida branch of Marshall Reddick so far. They've been…read moreresponsive to my requests and proactive around lease renewals. There has been a lot of turnover recently, but generally the staff has been pretty easy to work with

Have rented multiple years and multiple condos through Select for many years. They are always very…read moreresponsive and great to work with.

Over the years we've worked with Select Vacation Properties to find appropriate rental properties…read moreon Sanibel Island in Florida. Each time, the personnel are wonderful to work with in helping us meet our needs each time. Once in the rental property we have always been impressed with the availability of staff to address any issues as they turn up. Staff are friendly, professional and always helpful. Special shout out to Kelly!

Cottages to Castles is an amazing locally owned boutique Sanibel business providing a full range of…read moreoptions for your stay on the island. The staff are knowledgeable and extremely helpful. The app provided everything we needed to ensure a relaxing vacation. Sandpiper is a lovely condo with quick access to the beach. All patios face the water. Everything inside the condo was labeled, and the storage unit provided everything we needed to enjoy the beach. Highly recommend!

Highly recommend Cottages to Castles for housing on Sanibel and Captiva. Currently, things are…read morestill being repaired but when up and running again, I will be contacting them to arrange our next stay. Contacted me with a refund notice and the refund appeared quickly. Contact before this was quick with responses to my questions and info needed to make our decision to stay in their property. Can't say enough about the integrity of this company.

Kingfisher is the best property management company in the island. They care about the owners as…read morewell as the renters and it shows in their service and responsiveness.

We loved Captiva and Baybarlyn. We've been to Captiva many many times and stayed at Baybarlyn…read moretwice now. It's our favorite house and will definitely be back. Kingfisher is VERY good!! They remedy any problems so fast and are extremely friendly and professional. Thank you so much for making our stay perfect!!

They are slum lords tenants do not have heat or ac and live in filth…read moreThey buy distressed properties with investors and make no improvements - several county code violations

Don't even CONSIDER living in one of their properties unless you want to live with the regret…read more Island Communities is nothing short of a slumlord. They overcharge for everything and then even charge when you pay on their website with your checking account. Then they charge you for services you don't even receive. And forget about trying to resolve an issue. No one answers the phone nor do they respond to emails. Once they have your lease agreement, you are screwed.

Purchasing real estate is often the biggest investment a person will make in their life. Adam will…read moremake that experience enjoyable and take all of the stress out of the process. You will not find an agent that is more knowledgeable or who is as involved in the whole process. I made my purchase from 1,200 miles away and I had complete confidence in Adam the entire time. He will work with you for as long as it takes to find the perfect property for your needs, and he will always put your interests first. I will recommend Adam to anyone purchasing real estate. I look forward to working with him again in the future.

Adam, went above and beyond my expectations of what a realtor would do. I needed to paint my house…read moreand I figured I would be told yes it does need to be painted but instead Adam said let me know when you want to paint and I'll come help. With his help we got it done in one day. I liked the fact that when he was talking with you face to face he would let a text or phone call wait and keep his focus on you, that is rare in this day and age. Even the closing agent told me more than a couple of times she always enjoys working with Adam as he is very through and has all his ducks in a row which makes the closing process seamless. Adam in my opinion is by far one of the best agents to work with and plan to get back with him again when I plan to purchase a couple of additional lots after my home is built.

Joe and his team got my property rented faster and without any of the hassles, we've experienced…read morewith other companies. No need for my wife and I to look further for our property manager needs. Thanks Joe! The Masons

Joe and his team did a great job helping sort through property offerings. He is communicative,…read moreknowledgeable and willing to do the work. I'll definitely be looking to Joe for any future property needs. A+ Service.

We're staying at the Belle Mar in Captiva and are having a horrific experience with Royal Shell…read more The pool of the rental home is unusable (filter doesn't work, heat doesn't work, pump doesn't work, water quality is extremely low) and we have had zero luck getting the property management company to help. They initially sent someone who determined that rats had destroyed the heating/pumping/filtration system. If I owned this property and learned that the management company allowed the pool to be destroyed by rats, I would be irate. As a vacationer, this is a major letdown...we are spending a lot of money to stay here and wouldn't have rented a property without a pool. Furthermore, one of the showers was filled with blood when we arrived. We were told that they provide no housekeeping while renters are there. They obviously provide no housekeeping in advance of people staying there, either.

We recently rented Sunset Captiva #41 in end of January and early February. The house had been…read morecleaned, but was clearly neglected regarding maintenance. The dishwasher was broken, and we were without a working dishwasher for 9 of the 14 day stay. The windows in the diningroom were open a few inches and the cranks were broken, so we could not close them during chilly nights. The vertical blinds in the kitchen were broken and stuck partially open. The screen door in the porch would not stay closed and banged open and closed in the wind. The smoke alarm on the second floor went off at 4am our third night, as it needed to be replaced. Heat in the house was only effective on the second floor. The love seats in the livingroom were stained, and there was not enough seating for 5 people. No beach chairs were available at all. TV was on a corner wall unable to be angled towards those sitting in livingroom. The microwave was hung too low over the stove. It was a dangerous situation to try to manage stove burners and oven settings as they are on the back of the stove. Someone could get seriously burned or clothes could catch on fire. We had maintainance people out seven times to try to repair these issues. That is not how we planned on spending our vacation time. Overall, this was a very disappointing rental, as the house had been seriously neglected. Royal Shell is managing this rental, and they have failed.

Dan Baber is a true professional in a business filled with mediocrity. Running both a property…read moremanagement operation as well as a real estate brokerage gives him a grounded and realistic perspective that is valuable for me as an investor.

Carol helped me with my Condo at Positano. From the communication, listing, showing to the…read morepaperwork - everything was great. I would highly recommend her.