Super fast professional service! It was my first time using Jim's. The swapped out a damaged rim on…read moremy Surly touring bike in two hours. The price was great! ​

Very nice people and well supplied shop.Special order some SE Racing tires for my 26 in bike.Always…read moreready to help with repairs I cant handle.Thank You Vince.

Kyle and Marissa are the best. They obviously really know and love bikes! My boyfriend and took our…read morebikes there a few times after buying them to get some stuff straightened out and they were super helpful. Also, if they don't have the parts for your bike they're willing & able to order them which is really nice. I also love that they're really affordable and not trying to charge you crazy prices for stuff. NOTE: They are cash only FYI. Luckily there's a Wells Fargo right across the street so you can grab some cash if need be.

Highly recommend him. He's fair, answers his phone, is willing to help you over the…read morephone--providing answers to your questions-- and fixes your bike better than expected.

They fixed my Trek up for a reasonable price, did a solid job from what we can tell, and delivered…read moreit to me for a reasonable fee. Glad to be back on the tubes! Shout out to Chris and Sean. Appreciation for your friendly and reliable professional bicycle service! Will recommend your shop to friends/neighbors.

Very knowledgeable and friendly staff. I have had my bike serviced here a few times and I'm always…read morepleased with the results. Last time, I brought my bike in with a nail in the tire and they had me out the door in 20 minutes!

This is the local go to bike shop. They will go out of their way to help with customer service…read more They can fix any bike with any problem. They have a nice assortment of bikes as well as can order bikes for you. They are light in clothing and accessories for women on the floor yet they will order whatever you need. They also have a nice assortment of bike snacks, energy bars and drinks for your rides. Before COVID they used to have group rides a few times a week. Those are temporary suspended yet once they start those up again highly recommend them. Great community of bike friends come to this store. They have a new mechanic, Dino. He is fantastic. I showed up with my bike on the back of my car hanging from the bike rack. My bike had a flat tire. Dino came out to my car, popped off the tire. Replaced the tub & quickly put the tire back on my bike, filled it up with air then checked the other tire filling it up with air. I was in/out in 15 mins. Now that was an example of outstanding customer service and being efficient! These little things keep me coming back.

This is a really fantastic bike shop, or LBS (local bike shop) now that I'm learning the lingo…read more I ended up at their Pasadena location recently as it's close to home. I haven't cycled since I was a kid, but after getting fed up with running injuries, decided perhaps a return to cycling would be a better option for me. The staff at the other location were extremely helpful and spent a long time talking to me about what I was looking to do, the pros and cons of various models and options, and then made some recommendations. They called over to this store to ensure what the computer was showing as in stock was actually there so I wouldn't waste my time driving, and then I was on my way to try out some bikes as I required a frame size that wasn't on the floor at the other location. Same as I had experienced at their other store, the staff at this location were very helpful and all about getting me into the right bike for me, and not getting me up to a certain price point. The models I had been looking at online, and expected to pay for, ended up being more than what I needed, and they made sure I knew that there'd be no advantage to me going up to that level. I did some test rides, and went home to think on it with zero pressure from them. Came back the next day, ended up with a bike for me, one for my wife, some accessories, and an awesome rapid-release/attach Topeak rack and child seat for both bikes that my wife and I can easily snap the child seat on and off of as needed. There was no charge to install any of the accessories. When I came back a day later to pick everything up after they had installed the options, turns out my vehicle was not quite large enough to transport both bikes. They offered to follow us home with the bikes free of charge. That's incredible service and worthy of patronage, loyalty and five stars. The store has a large selection of bikes, from $50 kids models to $15,000 competition models. They have all the accessories too, from electronics to clothing to shoes (including the various shoe mounts to match all the random attachment options). What I learned today while getting the bikes dropped off is that this location also offers classes, from cleaning to patching flats, so don't overlook that if you want to learn.

The Bike Room had the exact replacement rim I was looking for at a market price and mounted my gear…read moreon the rim.

Melanie first helped me get my bike out of the car, told what she would do to fix it, how much it…read morewould be and that she would fix it same day. Texted me when it was completed (first asking if text was okay I said yes) then I called 5 minutes before closing, spoke to Dave, to see if I could make it in time/feel out if they were willing to wait. Then asked where I was, I told them and then they offered to deliver it free of charge. I was astounded. I tipped them $10, to show appreciation, they were so kind and gracious. I then had them look at our other bike and she assessed it and told me what she would do and how much it costs and since trust was built I know it's going to be great. And she's happy to hold it until payday, which is a week out. I can't recommend this place enough!

AbsoLutly Great job on my wife's bike. Place is clean, staff is sharp. No wonder they've been…read morearound so long. Highest recommendation.

I just bought my latest of three bikes on Saturday! Each bike lasted for years, thanks to their…read morehigh quality service. The staff is wonderful, and let me try out the bike in the parking lot with their supervision! They got me the right bike that fitted me, and spent time helping me learn how to use it! I recommend them to everyone! Linda C.

I was extremely disappointed with my experience. I brought my e-bike in to have a tube replaced and…read moresupplied the replacement tube myself, which I had already purchased on Amazon. The bike was in the shop for less than an hour, yet I was charged $80 just for the labor. That price feels excessive for such a straightforward repair. I believe local businesses should charge fair, transparent rates, and this experience left me feeling taken advantage of. I prefer supporting local shops, but it's hard to justify coming back after this. The owner should take a closer look at their pricing because this kind of experience drives loyal customers away.

Everything I want a bike shop to be. First, open on Sundays, which is so convenient. Second, able…read moreto hear about what had gone wrong, and then able to diagnose correctly what was needed. Third - able to fix it right then! I also loved that they had a lot of bicycle merchandise, including riding clothing and hats. After having a rear flat tire on my bicycle, and having a local shop unable to fix the problem, I brought my bike here. The worker put it up on rack, showed me how the new tape I just paid for at the other shop was put on incorrectly, AND showed me that my tire had see through patches on it, and clearly needed to be replaced. My tape, tire and tube were replaced, the cost was reasonable, and I was in and out of the shop in under half an hour. This is my new bike repair shop.

Come to my man Michael and get a foldable bike. They specialize in collapsible bike. Term. Dahon…read more And Brompton. Great shop. Very knowledgeable and high service. Highly recommend.

I purchased a Tern Link D8 several years ago, based on Michael's recommendation. I am completely…read moresatisfied. The bike is rugged and solidly built. In fact, I have taken it abroad as it fits in a large suitcase. I have also taken ownership of two identical Dahon folding bikes from a neighbor's estate sale. Michael has performed service on all my bikes. He is a great bike mechanic and his prices are reasonable.

Very informational sales process with no pressure. Got an amazing bike quickly and efficiently !…read more Thanks, Steve

The owner is so nice. My son's e-bike (not bought here) was having issues and needed a new tube…read more Thought it best to tune in up while fixing the tire. Got it back 2 days later and it looks and feels brand new! I had surgery in between so these guys were nice to put it in the back of my truck. I will be purchasing my e-bike from them in the future and will bring my bikes here for servicing!

The ONLY Bike Shop you'll need. Wonderful experience so fair and pricing great amazing Business…read more Ari Knows his stuff about bikes. You'll love it it's your true little bike shop

I came in to fix or replace the front wheel of a friend's road bike (as a surprise Christmas gift)…read more-- several spokes had cracked when he moved. It was from one of those no-name companies where you order the bike online and it gets delivered but you have to do the final assembly yourself. Anyhow, the owner recommended a replacement instead of a repair, and gave me a really good deal on a used but very nice, significantly higher end wheel instead. Service was friendly and extremely fast. I'll definitely send my friend here if he wants to upgrade his rear wheel down the road.