Kyle and Marissa are the best. They obviously really know and love bikes! My boyfriend and took our…read morebikes there a few times after buying them to get some stuff straightened out and they were super helpful. Also, if they don't have the parts for your bike they're willing & able to order them which is really nice. I also love that they're really affordable and not trying to charge you crazy prices for stuff. NOTE: They are cash only FYI. Luckily there's a Wells Fargo right across the street so you can grab some cash if need be.

Highly recommend him. He's fair, answers his phone, is willing to help you over the…read morephone--providing answers to your questions-- and fixes your bike better than expected.

An INCREDIBLE bike shop!! Anything you could ever want is here!! The atmosphere is totally bike…read moreoriented! Staff is knowledgeable, friendly and efficient. Chris could answer any bike question I had with ease. He then took my 10 yo Shwinn Women's Touring (which got destroyed during transport in an 18 wheeler moving from Boston to Clearwater) and he assessed the damage. And there was a lot! Chris fixed body work, mechanics and brakes, to repairing ALL damage in record time and my bike rode like it was brand new bought straight from Schwinn! Outspokin employees have a can do attitude and treat each bike like it was their own! And they are cost effective too! I HIGHLY RECOMMEND Outspokin in Clearwater. Happy Touring Everyone! Connie L.

when I came out of Publix near Outspoken, I could hear something scraping on my bike. I walked the…read morebike to Outspoken. They immediately helped me walked the bike into the store ( with my groceries). Then inspected and discovered someone had tried to steal the bike by taking off the front wheel. They immediately fixed what had been loosened. We talked about how to put the lock through the front wheel. All for no charge and no hassle. couldn't have asked for more.

They fixed my Trek up for a reasonable price, did a solid job from what we can tell, and delivered…read moreit to me for a reasonable fee. Glad to be back on the tubes! Shout out to Chris and Sean. Appreciation for your friendly and reliable professional bicycle service! Will recommend your shop to friends/neighbors.

These guys are awesome, from the young lady helping get bike in the door to Mark, who took the time…read morewithout an appt. and did a quick fix and then helped me out the door. Nowhere to buy or get your bike fixed than then there, Bravo yall... Francis

This is the local go to bike shop. They will go out of their way to help with customer service…read more They can fix any bike with any problem. They have a nice assortment of bikes as well as can order bikes for you. They are light in clothing and accessories for women on the floor yet they will order whatever you need. They also have a nice assortment of bike snacks, energy bars and drinks for your rides. Before COVID they used to have group rides a few times a week. Those are temporary suspended yet once they start those up again highly recommend them. Great community of bike friends come to this store. They have a new mechanic, Dino. He is fantastic. I showed up with my bike on the back of my car hanging from the bike rack. My bike had a flat tire. Dino came out to my car, popped off the tire. Replaced the tub & quickly put the tire back on my bike, filled it up with air then checked the other tire filling it up with air. I was in/out in 15 mins. Now that was an example of outstanding customer service and being efficient! These little things keep me coming back.

This is a really fantastic bike shop, or LBS (local bike shop) now that I'm learning the lingo…read more I ended up at their Pasadena location recently as it's close to home. I haven't cycled since I was a kid, but after getting fed up with running injuries, decided perhaps a return to cycling would be a better option for me. The staff at the other location were extremely helpful and spent a long time talking to me about what I was looking to do, the pros and cons of various models and options, and then made some recommendations. They called over to this store to ensure what the computer was showing as in stock was actually there so I wouldn't waste my time driving, and then I was on my way to try out some bikes as I required a frame size that wasn't on the floor at the other location. Same as I had experienced at their other store, the staff at this location were very helpful and all about getting me into the right bike for me, and not getting me up to a certain price point. The models I had been looking at online, and expected to pay for, ended up being more than what I needed, and they made sure I knew that there'd be no advantage to me going up to that level. I did some test rides, and went home to think on it with zero pressure from them. Came back the next day, ended up with a bike for me, one for my wife, some accessories, and an awesome rapid-release/attach Topeak rack and child seat for both bikes that my wife and I can easily snap the child seat on and off of as needed. There was no charge to install any of the accessories. When I came back a day later to pick everything up after they had installed the options, turns out my vehicle was not quite large enough to transport both bikes. They offered to follow us home with the bikes free of charge. That's incredible service and worthy of patronage, loyalty and five stars. The store has a large selection of bikes, from $50 kids models to $15,000 competition models. They have all the accessories too, from electronics to clothing to shoes (including the various shoe mounts to match all the random attachment options). What I learned today while getting the bikes dropped off is that this location also offers classes, from cleaning to patching flats, so don't overlook that if you want to learn.

AbsoLutly Great job on my wife's bike. Place is clean, staff is sharp. No wonder they've been…read morearound so long. Highest recommendation.

I just bought my latest of three bikes on Saturday! Each bike lasted for years, thanks to their…read morehigh quality service. The staff is wonderful, and let me try out the bike in the parking lot with their supervision! They got me the right bike that fitted me, and spent time helping me learn how to use it! I recommend them to everyone! Linda C.

Ryan really helped us out in time of need. I was definitely impressed. As a matter of fact, we…read moreneeded him a 2nd time and "flying colors"! Thank you Ryan

I did not get logged in by name as the owner just got right to it and adjusted my bike fast - gears…read morewere slipping- I have been to this shop twice before and always get the top notch service my bike is purring thank you!!!

Great customer service.can not wait to purchase we test drove a couple of different bikes and…read morehaving a hard time making a decision

Was greeted as I walked in the door, had just sold the bike I was interested in but was able to…read moreorder what I wanted. It was explained that the bike would come in, be completely assembled(cost explained) checked and ready for test ride. Once I got the call I could come in test ride and decide if I wanted to purchase. It was held for me to purchase after test ride but I was not obliged to purchase. All was as explained and I was helped with any questions, usage instructions and folding and unfolding demonstration and allowed test ride when it came in. Assembly charge was added but includes 500 mile check-up. Ver happy with overall experience and would recommend this shop!

We rented e-bikes here to ride on the Pinellas trail. They are located right off the bike path in…read moredowntown Dunedin. Super friendly staff and they provided fast support with a new bike trail delivery when one of our tires got a flat tire. Highly recommend renting bikes here and they throw in a bike helmet and lock with our rentals too!!

EXCELLENT !!!!! VERY FRIENDLY . . . They know me by name. The other big bike store…read morein Dunedin always say they are too busy to help or I am always upset when I come in " Ya cause my bike is broken" But going to Bike Lab and the friendly staff and owners is like going to Cheers