This is the local go to bike shop. They will go out of their way to help with customer service…read more They can fix any bike with any problem. They have a nice assortment of bikes as well as can order bikes for you. They are light in clothing and accessories for women on the floor yet they will order whatever you need. They also have a nice assortment of bike snacks, energy bars and drinks for your rides. Before COVID they used to have group rides a few times a week. Those are temporary suspended yet once they start those up again highly recommend them. Great community of bike friends come to this store. They have a new mechanic, Dino. He is fantastic. I showed up with my bike on the back of my car hanging from the bike rack. My bike had a flat tire. Dino came out to my car, popped off the tire. Replaced the tub & quickly put the tire back on my bike, filled it up with air then checked the other tire filling it up with air. I was in/out in 15 mins. Now that was an example of outstanding customer service and being efficient! These little things keep me coming back.

This is a really fantastic bike shop, or LBS (local bike shop) now that I'm learning the lingo…read more I ended up at their Pasadena location recently as it's close to home. I haven't cycled since I was a kid, but after getting fed up with running injuries, decided perhaps a return to cycling would be a better option for me. The staff at the other location were extremely helpful and spent a long time talking to me about what I was looking to do, the pros and cons of various models and options, and then made some recommendations. They called over to this store to ensure what the computer was showing as in stock was actually there so I wouldn't waste my time driving, and then I was on my way to try out some bikes as I required a frame size that wasn't on the floor at the other location. Same as I had experienced at their other store, the staff at this location were very helpful and all about getting me into the right bike for me, and not getting me up to a certain price point. The models I had been looking at online, and expected to pay for, ended up being more than what I needed, and they made sure I knew that there'd be no advantage to me going up to that level. I did some test rides, and went home to think on it with zero pressure from them. Came back the next day, ended up with a bike for me, one for my wife, some accessories, and an awesome rapid-release/attach Topeak rack and child seat for both bikes that my wife and I can easily snap the child seat on and off of as needed. There was no charge to install any of the accessories. When I came back a day later to pick everything up after they had installed the options, turns out my vehicle was not quite large enough to transport both bikes. They offered to follow us home with the bikes free of charge. That's incredible service and worthy of patronage, loyalty and five stars. The store has a large selection of bikes, from $50 kids models to $15,000 competition models. They have all the accessories too, from electronics to clothing to shoes (including the various shoe mounts to match all the random attachment options). What I learned today while getting the bikes dropped off is that this location also offers classes, from cleaning to patching flats, so don't overlook that if you want to learn.

I came in to fix or replace the front wheel of a friend's road bike (as a surprise Christmas gift)…read more-- several spokes had cracked when he moved. It was from one of those no-name companies where you order the bike online and it gets delivered but you have to do the final assembly yourself. Anyhow, the owner recommended a replacement instead of a repair, and gave me a really good deal on a used but very nice, significantly higher end wheel instead. Service was friendly and extremely fast. I'll definitely send my friend here if he wants to upgrade his rear wheel down the road.

I was needing a flat tire repair on my e-bike. I emailed the bike shop with a very specific…read morerequest. I asked them if they provided mobile services, specifically to fix a flat on an e-bike, and noted that I would be at John's Pass. I received an email back pretty quickly. The person responded yes, and asked what size my tires were. I provided that information and was told they would be there till 3:00. I responded back and asked when mobile services were available until. A few days later, I am told they don't offer mobile services. Sounds like they were hoping I would just come in the other day. Disappointing (and pointless) to have lied to me.

Very informational sales process with no pressure. Got an amazing bike quickly and efficiently !…read more Thanks, Steve

The owner is so nice. My son's e-bike (not bought here) was having issues and needed a new tube…read more Thought it best to tune in up while fixing the tire. Got it back 2 days later and it looks and feels brand new! I had surgery in between so these guys were nice to put it in the back of my truck. I will be purchasing my e-bike from them in the future and will bring my bikes here for servicing!

when I came out of Publix near Outspoken, I could hear something scraping on my bike. I walked the…read morebike to Outspoken. They immediately helped me walked the bike into the store ( with my groceries). Then inspected and discovered someone had tried to steal the bike by taking off the front wheel. They immediately fixed what had been loosened. We talked about how to put the lock through the front wheel. All for no charge and no hassle. couldn't have asked for more.

Ryan in Clearwater was AWESOME! My Wife took my front wheel in for repair. The tube and tire came…read moreoff the rim while moving. Ryan fixed it immediately and correctly! I was stressed over nothing and now am back to riding! Thanks Ryan and Outspokin!

Rented a carbon bike here during a recent trip to the Tampa area. It was an easy process and the…read morebike was great. The team works with you to ensure that the bike is set up exactly how you want it, which is nice when you are travelling but still want to get a ride in. Cool shop, cool dudes.

I had a small issue with a bike rental. The manager on duty and I had a disagreement about fault,…read moreetc. The owner called me and was so gracious about what had transpired and listened to my version of what happened.. Ended up having 30 minute conversation with him about biking, life, etc. Great guy and went out of his way to rectify the situation to everyone's satisfaction. Small business at its finest!

This place is awesome. I only went in for a simple repair, but Chris the owner is great and…read morehelpful, and his guys in back were great as well. They only sell high quality bikes, I wish it was there before I bought my bike online. Some of the coolest e-bikes I've ever seen in there, and they aren't crazy expensive. On par with popular internet models price wise, but way better components and build, plus it's local and they have a nice warranty. This is the place to go to get started with an e-bike, or upgrade. Nothing pretentious, great selection of bikes, some look like custom mopeds, really cool. Highly recommended.

Was a little disappointed by the service. Dropped off an E-Bike to be assembled. I was told it…read morewould take 2 days, it took for. When I went in to pick it up, battery wasn't charged and tires weren't filled to correct air pressure. When brought up the guy said its not their battery and not their responsibility. You would think having a charged battery, and filled tires would be standard expectations when paying $125 to have your bike serviced. Seems like basic check marks a service should contain. I felt let down by the lack of accountability and their effort to provide the bare minimum.

Very nice people and well supplied shop.Special order some SE Racing tires for my 26 in bike.Always…read moreready to help with repairs I cant handle.Thank You Vince.

Great service, vr reasonable pricing and quicknturn around. Not sure the bas reviews of the lady…read morewho works as rhe intake person and also cashier. She is very friendly and lovely to chat with. I am from DC but have a house in St Pete (during cold season) where I have several bikes. There are some bike repair shops closer to my house but I drive 8 miles to get services from this shop. Keep up the good work

I can't Rave Enough about Tampa Bay EBikes!I'm not affiliated, or related to, this company in any…read moreway. I took my Wife and Daughter while on Vacation to the Indian Shores location where we met Jason, he took a lot of time explaining the routes and the bikes to us and helped us realize we'd have a much better time on the Bike Trail that starts behind their Dunedin Shop. He was spot on, There we met Kevin who also was Amazing! instead of having to ride single file fighting traffic, of stuck on the beach trying to avoid turtle nests and a High Tide, we got to ride side by side under a cool canopy of trees for much of the route. In just over 2hrs we made it 10miles out and 10miles back and we had a blast. The Bikes were perfect! Great Speed, Great Brakes! Comfortable and I will HIGHLY recommend this Business to all of my Friends and Family. Oh, and I also spoke to Zach on the phone when we initially booked our excursion and he was very kind and patient on the phone with this Ebike Newbie! Not your typical money grubbing business trying to nickel and dime you for all they can get. We were a little late getting back from our 2 hour trip and we weren't chastised and made to pay more. * If you are in the St.Pete Area, this is a Must Experience for the whole family! For Locals as well as Tourists! We all need to patronize great companies like this and keep them around! From back home in Orlando, We'd like to Thank you Zach, Jason & Kevin! We will definitely be back! The Nowlen

Order said the E bike would take only five days to receive. In fact, it took over a month to get my…read morebike. They said the bike had arrived two weeks later and would be assembled within two days. In fact, it took over two more weeks for them to assemble the thing. Do not recommend these people at all. There are many other bike sellers to choose from.

The bike I wanted was already sold out for the season, but these guys know their stuff…read more I would highly recommend this shop It's almost like walking into the chocolate room at the Wonka factory

I love this bike shop! They have won us over. We go for all the things and they are always friendly…read moreand beyond helpful! We traded in my sons no peddle bike and got him a bike with training wheels. I was on a hunt for a townie like my husband had and during the start of covid they had a inventory. I waited a little and someone traded their previous townie in for something else and they called me immediately and they put new breaks on and checked tires and looked her over. She was a beaut and almost as good as new! So happy with our bikes and I definitely recommend them!!

Everything I want a bike shop to be. First, open on Sundays, which is so convenient. Second, able…read moreto hear about what had gone wrong, and then able to diagnose correctly what was needed. Third - able to fix it right then! I also loved that they had a lot of bicycle merchandise, including riding clothing and hats. After having a rear flat tire on my bicycle, and having a local shop unable to fix the problem, I brought my bike here. The worker put it up on rack, showed me how the new tape I just paid for at the other shop was put on incorrectly, AND showed me that my tire had see through patches on it, and clearly needed to be replaced. My tape, tire and tube were replaced, the cost was reasonable, and I was in and out of the shop in under half an hour. This is my new bike repair shop.

Fixed my son's bike no problem! Mike was super nice and knowledgeable! Will be back with any…read moreissues