All I have to say is wow. Jared is truly the man. Upon moving into the area, Jared spent time with…read moreme talking me through my pool equipment, problems I am experiencing, & Dos & Donts, all while not trying to sell me his company or his service. Needless to say - I'll be using J&J. VERY knowledgeable, kind and professional, and selfless. I wouldn't use any other pool service company - thank you Jared!!

Jared did an excellent job taking care of our pool. It was sparkling clean every day! No worries,…read moreno hassles. We are moving, and never hesitated one second to recommend J&J to the new owners. In fact, I have referred several people! Reliable and excellent service!

Best pool cleaners in the Florida panhandle. I've been with this company for years and would never…read moredream of anyone else cleaning my pool. I've also had their irrigation department fix my sprinkler system. My grass has never been greener. Would highly recommend.

I have been a resident at Arium Emerald Isle for the past two years. Specifically the last year I…read morehave notice the up keep with the landscaping and pool service has Tremendously Improved. It is refreshing to come home to a well kept environment. I couldn't be more happy with there service and management.

We are active duty military and trusted Aqua Pools to take care of our pool while stationed out of…read morestate. BIG MISTAKE. Service was cheap (by $20). Despite a revolving door or techs (one special tech was caught on security camera calling our equipment stupid and walking away) we had minor issues with their service. Minor until we started getting brown spots in the pool and my service tech told me I needed a bypass because the constant flow was causing copper spots. Tech said "definitely would be a good decision". Aqua Pools charged me $450 to install it. That didn't fix the issue. Still had spots and Aqua Pool said they can't do anything about it. Next, then the heater would not turn on/off with the control box. Aqua pool tech told me my heater was bad and he recommended it to be fixed for another $450 or so. The heater warranty crew (different company) then came out and said 1. The bypass being engaged will damage the heater and 2. The system had been put in a different mode - causing the on/off issue. Each warranty visit cost me $125. SIMILAR TO OTHER CUSTOMERS and REVIEWS ON HERE- CHECK THEM OUT. I called Aqua pool management (Vickie) and expressed my displeasure and lack of confidence in my service. I asked if they could credit me for the last $125 and try to stop this from continuing to repeat itself. She said she would get back to me. Then one week the tech is a no-show and said to contact management. When I called to see what was going on, she was short and rude, talked over me, and told me they were cancelling my service. She reminded me that I was displeased with what had happened and the solution was to part ways. She said she sent emails - three times - I guess not professional enough to call or take care of the customers or capable to work through conflict. They want to blame the customer. Same as other reviews. Should have seen the red flags. DO NOT RECOMMEND - cost me more money in the long run.

We had a problem with a leaky pool and Aqua Pool & Patio sent Billy over. Billy was prompt, polite…read moreand informative. He quickly assessed the issue and I highly recommend this pool service.

Joshua is exceptional beyond words. I hired him to clean my son's pool and he has been wonderful to…read morework with. Pool has some issues and he worked through them as quickly as he could. He always communicated with me to keep me informed. Joshua fixed the issues and now the pool is on it's way to clean. Green to Clean. Very professional, very upfront about everything. He has the kind of customer service that is rare anymore. I highly recommend!!! I would give 10 stars if I could.

Irresponsible and Unreliable. I contacted Majestic through…read morethe website Thumbtack. I was given options for appointment times. I selected a day and time. That day came. No show. Waited...no show. Went online to Thumbtack and then emailed the company. I get a response "I'm not going to make it...the app wouldn't let me message you". Seriously? I could message him on it. Besides even if true, the very least he could do would be to apologize since HE agreed to the appointment time on Thumbtack. Utterly irresponsible!

Great customer service. I have a 6ish year old Dolphin Nautilus CC Plus pool cleaner. It's been…read moregreat but stopped working. Brought it in to PP. They ran diagnostics, bench tested and pool tested. Determined the unit needed a new motor unit - that they had in stock. Replaced the motor unit. I suspect they probably had several hours of labor diagnosing and repairing but they only charged me for the part. Yep, no labor charge! So for ~$300, I got my cleaner back in operation. A new one would have been $900+. Thank you Pinch a Penny! Great staff, great service, great help!

Had exactly the part I needed and at a great price. Service was exceptional as soon as I walked in…read morethe door the service person approached me, looked at what I needed, went to the back and quickly pulled out the part. I will return, thIS seems to be a really good resource for someone doing work to their own pool. Ample and free parking, quick and efficient check out.

Eddie has been taking care of our pool for a while now and he is excellent. His communication is…read moretop notch. He doesn't do maintenance on pools, but knows when something needs attention and will communicate it to you immediately. Highly recommend him for your pool cleaning needs.

From the owner: We take pride in being a reliable and trustworthy business. We have been serving Okaloosa County…read moreand the surrounding area going on five years. We provide great service at a reasonable price.

This company does pool service at the Vandlewood Suites in Fort Walton Beach and they do an amazing…read morejob on the pool. I have been to many pools over thd years and this pool is one of the cleanest O have used. I know many different factors go into this, but my eyes are not lying. I havea condo in area and in future if we buy a house here with a pool they will be the pool cleaner and maintence too.

Southland Pool Company ... as a long term of Southland I was disappointed to learn when I came to…read moremy vacation home that they had been billing for services that they didn't provide ... WARNING - if they will treat a long term customer who had a stroke (take advantage ) how would they treat you. I have cancelled their service. The lady I spoke was RUDE.

Avoid VIP Pool and Spa LLC and Jacob Shankland for pool service…read more I do not recommend doing business with Jacob Shankland or VIP Pool and Spa LLC. My experience was incredibly unprofessional. Weekly service was sporadic. He or his designated employee failed to show up for weekly service for 12 weeks over 10 months of service. Despite what is clearly stated in the service agreement, I never received a refund for the services that were never performed but paid for! Worse, he became non-responsive, to my inquiries. This is not just poor customer service--this is completely unethical business practice. Save yourself the frustration and choose a company that values professionalism, integrity, and honoring written agreements. Update: Jacob Shankland did reimburse me for missed service after I posted this review.

Quality work for a good price! Exceptional customer service and it shows in their work!read more