I have gone to several shops in the area the past couple of years and Warran Automotive is by far…read morethe most professional with fair pricing. My wife's car was checked in by Gary who professionally gathered the problem details Friday morning. The shop called that afternoon with diagnosis and upfront pricing. Later they discovered a motor mount that should be replaced and again called offering options. Later I met the owner, Warran who offered to release the car after shop was closed, to pick up the car , and he is very friendly and extremely knowledgeable, offering advice for future maintenance without "selling". We will definably be back to this Waveland Gem.

Service was quick and work was excellent and cost of repairs was more than fair. I recommend Warren…read moreAutomotive for all your automotive needs.

Beware of this store. I bought 2 new front ties from Bayou Motors in Waveland, MS for my wife's…read morevan. The next day while traveling she had a blowout on the drivers side front tire near Livingston, AL on I59. She did not run over anything, it was just a defective tire. The van was towed to a tire store in Livingston that inspected the tire and determined it was defective. They replaced it with different brand, (Toyo). I called Bayou Motors the next day and explained what happened. They said my wife must have hit something and they were not responsible. I will never patronize this business again.

They took my car in Friday afternoon and were very communicative that it would not be seen until…read moreMonday (battery issues so would not have been able to leave and bring it back) They went above and beyond to fix the issue and they checked everything else and sent a full report so I'm at peace driving my car!

I called to schedule a front/back alignment. I was able to drop my car off the same day, and have…read moremy car returned the same day. The service was outstanding and the price was outstanding as well. I will definitely go back in the future.

Thank you again for keeping me safe on the road Ray's. I wouldn't dream of visiting any other…read moremechanic and glad you're just an hour away. I'll tow it to ya if I have to! With the service engine light on recently and knowing that after auto zone's no return of problems and Googl-ing it returned that as long as it wasn't blinking...that's all I cared about in order to drive it to you to figure it out. As mentioned, and you sold me with your trust as a female when one of your mechanics said after half a year had gone by way back when I first bought this car and I assumed surely it needed an oil change even though the mileage wasn't up yet. You guys checked everything and said I really didn't need it but when I was back in town the next month to get it done then. That's customer service. Even yesterday, he hook up to figure out what was really wrong with my car was explained and why the $35 charge for you guys to do it checks things that Autozone does not. Then like magic all the exclamation marks were shown to me. It's just a huge relief to have Ray's in my phone & on Yelp for standby in case phone kicks it.

I have taken my car to Ray's on several occasions. This last time has been the worst. Not only have…read moreI been told my car would be fixed by a certain date (which has gone and passed by at least a week), I have been treated like a second rate citizen by a certain person. The mechanics have been great, but I feel as if customer service has been thrown out the window. I should have been called and kept up to date on the progress of getting parts, and now getting the work done. I have complained to several people--names I will not share, but nothing has changed. I really like the mechanics here. They do great work and are fairly quick about it too. I just wish they were quick about work they have already started, but as of yet not finished.

Since I can't reach you by phone. Skylar says you're busy each time I call. Then no one's…read more answering the phone. Here you go: Subject: Request for Refund Due to Incomplete and Misrepresented Vehicle Repair I am writing regarding the repair performed on my daughter's vehicle on [date], for which I paid $348.85. The vehicle was returned to us with the same issue it was brought in for. Within a day, the condition worsened, including white smoke from the engine. When the vehicle was brought back, we were informed that the head gasket had blown and that this type of repair is not something your shop handles. Additionally, your employee stated that when the vehicle was moved after the repair, it was apparent that something was still wrong, yet this was not disclosed to me at the time of payment. Based on this, I am requesting a full refund of $348.85 due to: - Failure to properly diagnose or repair the issue - Return of the vehicle in an unsafe or worsened condition - Failure to disclose known issues at the time of release Please respond within 7 business days to resolve this matter. If I do not receive a response, I will proceed with filing formal complaints with the Better Business Bureau and the State Attorney General's office, and I will consider pursuing this matter in small claims court. I would prefer to resolve this directly. Sincerely, Lynette Javery

Love this place. Always fast and professional service. Only place we take our vehiclesread more

I had new tires put on my truck a few months back. I didn't have a good experience then with broken…read moreequipment and a delay in getting my truck back over the weekend. no one at the dealership hip seemed to care I was totally inconvenienced. now a few months later I've been have a slow leak in 3 of the tires. The valve stems were not installed properly and now paying someone else to fix after they also gouged me for an oil change. I'll drive 20 miles to go elsewhere!!!!

They kept my truck for weeks! Then they didn't fix the brakes ! On top of that the service manager…read morewas very disrespectful. I will never take another auto there. I had to call the general manager and ask why it would take so long. I had been told it was about getting the part but that wasn't true because they can get parts from other dealerships. The worst dealership I have ever encountered!