Bought a home they serviced, then they told all the things the previous owner neglected. I had them…read moredo all the work they recommended. Discovered they were the highest priced in the area, which was fine because I wanted the best, which the owner claims he is. After his service person broke a tile he denied his guy did it and said go get another pool supplier after I agreed to pay him to fix it correctly. Never had such an experience with any supplier ever.

really bad service. pool was green for 3 weeks. the owners responds was was to blame us for not…read morewatching it or our house. Crazy. He was rude and condescending. Bad value and service. Actually insulted both me and my wife. After another review i had to block him from harassing me. Check out picture. Nice work. wow

I called on a Friday LATE afternoon after my usual repair Co. called to say they couldn't make it…read moreand I had called them on Thursday and waited for them. I had family coming in for the weekend and no heat in the pool. Swim-quests technicians were all tied up so the owner, Jim, came out. He was great. Not only fixed the heater problem but found a few more issues that were about to become problems and fixed those too. Had the right parts on the truck. And just a service call fee which was reasonable. They will absolutely be my pool people moving forward. If I could give more than 5 stars I would! Joe in Estero

We chose to go with Barnes pools because of their 40+ years experience in the pool industry. Our…read moreexperience with them was stellar from start to finish. The crews who came to do the work were all professional and polite The final product exceeded our expectations!!

***BUYER BEWARE/RUN DON'T WALK** Took a year plus to finish pool. They lied several times as to…read morereasons for the delays. Not once did they ever contact me in over a year during the process to give me updates or keep me informed. They don't stand behind their product either. There's all kinds of builders. Stay away from this one.

This is an awesome, Family owned business. We had them do a refresh on our pool as well as…read morereplacing our entire pool cage. The work was excellent and done on time and on budget. The crews were conscientious and went out of their way to ensure we were happy with their work. They were responsive to our concerns. I would definitely recommend this company- as a matter of fact we have had them do 2 major jobs already!

Do not hire this company! First, the paint color we chose for our deck ("Graystone") turned to look…read morelike a completely different color from the color on their color board (it turned out "Oyster"). We told them as it was painted that it was incorrect, but they kept going. Then they actually painted up our house walls, our light gray exterior walls, with the deck paint (circled in yellow in my photo)! Right after that the concrete deck started bubbling and had to be redone. They forced us to buy the correct color paint and pressurer wash because of their mistake in the first place. When it came time for the repaint two weeks ago, they told us that we also had to tape the job! We said no, that's your job! We already bought a $300 pressure washer to fix THEIR work. The day of the repainting, a well known storm was coming through and when I called to see what we should do, no one responded. 3 days later I contacted them and Gina said she didn't know when they could fit us in...to fix their mistake, mind you. I replied that I was going to report them for incomplete and shoddy work. Then Mike the husband called threatening me with lawyers and screamed the eff word at me before telling me I was "p!ssing him off" and to find someone else to fix his crappy work and hung up on me like a baby. AVOID AT ALL COST. It's not slander if it's true. Tell that to your lawyers! We will now hire a true professional to finish our deck, over 11k dollars later. Run! The yellow check is the color our deck was supposed to be painted. THEY SHOULD'VE PAID TO PURCHASE THE CORRECT PAINT COLOR. THEY SHOULD'VE PRESSURE CLEANED (THEY HAVE ONE THEY OWN). THEY SHOULD REPAINTED OUR HOME WALLS THAT WERE RUINED BY DECK PAINT. THEY NEVER SHOULD ASK THE CUSTOMER TO TAPE THEIR PRE WORK. THEY SHOULDN'T CURSE AND THREATEN CUSTOMERS. RUN RUN RUN! ***Oh, and the best part... when Mike called it connected through my car stereos Bluetooth and my husband and 5 year old daughter got to hear the entire conversation on speaker.

The pool and deck are absolutely Spectacular! I did the pool interior, deck and sidewalks. The…read morework is ALL gorgeous. Keller is pleasant and easy to work with. I would highly recommend them!!! Thank you Gary and everyone who made my experience and my new pool so wonderful!

They are the best. My pool drained and I panicked. Keller was able to adjust the schedule and send…read morethe leak detection unit out. They fixed the leak in the main drain and I was back in business. I'm very impressed and asked them to automate my pool and spa controls.

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

Outstanding job building our pool. Understood our budget, all work was competed on schedule and as…read morepromised. Follow-up on checklist items was always timely. High quality staff and workmanship. Highly recommend.

Impeccable craftsmanship at a reasonable price! Rob helped us design our dream pool with top…read morequality materials. Cathy kept us updated on the timeline. Max and his crew ensured every step was completed expertly in the time frame we were promised. We could not be happier with our Sunset pool. We had estimates from three other pool companies and Sunset had the best materials and design for a similar price to the inferior pools. We financed through Lyon Financial and our monthly payments are similar to a modest car payment.

They are the leaders in inground pools in the Ft Myers area. They won't be your cheapest quote by…read morefar, but they do what they say and deliver a superior product with top of the line equipment on time and to quote. When comparing quotes, also compare the equipment used and quality and neatness of installation. I have people in my neighborhood who admired my pool and I told them who did it....They subsequently went with a cheaper source. A year later their pool is half done, not useable and their contractor has basically abandoned them half done with no cage and no pavers. Litigation followed... Cheaper isn't always better. Two thumbs up to superior pools.

Called because we are thinking of putting in a pool. They don't come out to meet with you at your…read moreproperty. They want you to go in and meet in their office.