We had a very disappointing experience with this company. They do not stand behind their work and are extremely difficult to reach.
We paid a service fee through our home warranty company, but the issue was never resolved. The technician came out, claimed everything was working, yet the very next day the problem persisted exactly as before.
When we contacted them again, the technician said he was too busy to return and that he had notified the owner, Nick. Unfortunately, the owner never followed up or returned our calls. We were also told that parts had been ordered, which turned out to be untrue.
It has now been over a month, and we have received no communication or resolution. At this point, we feel completely ignored.
I would not recommend this company based on our experience. read more