Tracy is amazing I always just bring my nail inspiration and she makes it happen every time ! Her…read moreand her mom are the sweetest and always make you feel at home and you get a great mani pedi every time ! Thank you

Love this salon! They do a great job and are super nice. Clean, affordable accomodating.read more

I came to Tiffany nail salon when my usual nail girl was unavailable. They were able to accommodate…read moreand take me in for a walk-in gel overlay manicure and pedicure. I received really great service! Everyone was so sweet in the shop. It was a cozy and modern looking nail spa inside. My nails and pedicure turned out awesome, and after tip I spent $100. I will say, bring cash to tip. I obviously did not have cash, as I'm not used to going to regular salons lately.

Have you ever gone to a Chinese restaurant and asked to order a dish made slightly different than…read morethe way the restaurant offers it, only to hear they can't make any exceptions to their rules? That is an example of Tiffany nails customer service policies in a nutshell. Just as background, let me mention that I have been coming to this location for years before the new owners acquired the business, so I was happy with the service I received in the past. I also used to go regularly for their top of line "Deluxe Pedicure" and manicure with the new owners. Then last month, I was made aware of my unimportance as a customer. Apparently, it doesn't matter how many extra services you order from their menu, their main concern is the amount of time they spends on a pedicure -- no more than one hour, whether you're paying for the basic pedicure requiring fewer steps, or the deluxe pedicure requiring several more services-- it really doesn't matter. All Pedicures are one hour. That's because their priority is not the customer's experience. The rule in their head is "a pedicure is no more than one hour long, and that's what's most important to Tiffany Nails. And their "customer last" policy also extends to your time. Even if you make an appointment, they are almost always at least 15 to 20 minutes late, and it has been several times that I've had to come back at another time altogether for their convenience. That does not fly when you have several other commitments! Sometimes it's just not worth the effort to be a regular customer in a place where you're not appreciated. So after nearly 20 years of going to Tiffany nails, they just permanently lost a good client. There are plenty of other businesses that truly appreciate your patronage.

After a negative experience at another nearby nail spa, I gave the Desert Nail Spa a try today for…read morethe first time, and I was very delighted with my overall experience. From the ease of scheduling to the experience itself and the service, everything was top notch. I was impressed by how large the spa was and how many people could get a service at the same time. I have a feeling this is my new go-to place when I need a pedicure in the future. I only was planning on a Basic Pedicure service today, which included nail and cuticle care, massage, hot stone and towel, and polish (though I did not need the polish). There was an add-on for exfoliation scrub or callus care if I wanted either, and also an extra cost for gel polish. The Desert Pedicure includes both the exfoliation scrub and callus care in addition to the basic pedicure. The Desert Deluxe Pedicure includes the Desert Pedicure plus rejuvenating cooling masque and extended massage. The DNS Ultimate Pedicure includes the Desert Deluxe Pedicure plus refreshed & revitalized (infused with organic virgin olive oil deeply hydrate and soothe skin), detoxifying sea salt soak, callus remover gel, exfoliating sugar scrub, nourishing gel masque, hydrate cucumber treatment, and silky butter cream. For today, I stuck with the basic pedicure though I may try an add-on in the future. When I sat down in a chair to soak my feet, I was offered a still or sparkling water. There was a nice ambiance with soothing music, and I was sitting in a massage chair. There were fun nail or nail polish related quotes on the wall. My nail tech checked on how I was doing throughout. There were 14 people being worked on at a time, which was impressive, yet there were many empty chairs, so they could work on a lot more. I saw them put up special pillows for kids who were getting nail work done. I appreciated afterwards when I was paying that they had a 10% off promotion when paying with cash. The Desert Nail Spa has two nearby locations: Kierland (Greenway) and Tatum. hey are open on weekdays from 10 AM to 7 PM, Saturday from 9:30 AM to 5 PM, and Sunday from 11 AM to 5 PM. They first opened in Tempe in 1998 and have expanded to other locations across the valley. They strive to integrate innovation into the nail salon industry. You can learn more about them at https://desertnailspa.com including their story, their services, their locations, and their gallery. There is also an online booking system where you can request specific nail technicians or a specific gender of a nail tech and make an appointment in advance. The price of services is also listed. Desert Nail Spa considers itself the "Best Nail Salon" in Phoenix. Based on my experience today, I would certainly agree!

My nails needed saving. so I went to this spot because I knew I could count on them to get the job…read moredone. I rarely give 5 Stars. They repaired my nails from the previous job at Diva Nails. I settled and I paid for it. I didn't have an appointment but they were so amazing! They fit me in and fixed my nails. I looooove these nails. They have won me over'! I will never stray again. I love the vibe of this place. I am also a lover of music, whoever does the music here speaks to my heart. Desert Nails is the Bomb.Com...love this place!!!!!

I finally got to visit the nail salon my daughter has been going to for years, and now I completely…read moreunderstand why she loves it so much! From the moment we walked in, the atmosphere was welcoming and relaxing. The staff was incredibly friendly, attentive, and truly talented. My nails turned out absolutely beautiful and the whole experience felt like such a treat. It was so special getting to share this with my daughter, and now it's something we'll definitely keep doing together. Talking Highly recommend--this place is a gem! Thank you Cookies I love talking with you and making you laugh with my Mother daughter stories!

I moved to AZ from NYC about 5 months ago and have tried about 8 different salons. Each was worse…read morethan the next. I hated my nails every single time... and the pedicure... ‍‍‍ I mean how do you mess up a pedicure? Every. Single. Time! Except this time. This is the first salon in AZ that did an absolutely phenomenal job.. and I'm super picky. Lovely people. And great job! 10 out of 10!!!

I've been to this place now three times... The first, I did have to wait about 10 minutes for the…read morenail tech to come start my nails... I did not think anything of it. The second time I was back was just for a fill and they did not complete the design as she switches two of the colors incorrectly and the thickness of the nail on one finger was too much and unbalanced and oddly textured but the set was nice enough and they made a big deal of how hard straight stripes were for the nails. I felt too guilty to ask them to fix it so I kept it, knowing it would force me into a set removal instead of a fill the next time. This time, I arrived at 9:30 AM and did not leave until 11:27 AM.... I had booked two services, a set removal and a manicure, a week in advance thinking I could get a chance to relax. To my surprise, the nail tech "ran out of time" to complete the set removal and manicure, leaving me sitting without a technician for half an hour. When I told the secondary technician who came to finish the polish that I felt disrespected and was looking to speak with someone, she told me the owner was out but I could ask the woman at the front desk in charge of scheduling since the system regularly overbooks technicians. When I got up to the front desk I had to wait AGAIN because she was working on nails herself then proceeded to argue with me that I had confirmed a set removal when I arrived, and so they had taken the manicure off. So therefore, it was my fault that I was sitting and waiting on their staff for half an hour. Which to her is "a little bit". When I then mentioned that I had confirmed the set removal and had wanted to keep the second service so I did not understand the confusion, and would prefer to speak to a manager or owner since she was arguing she insisted I could only speak to her. She then proceeded to tell me that the nail tech was just "too slow in the removal process" and so it was actually her fault. -- not wanting to take accountability for their overbooking. She continued to try to argue with but I had enough and asked her to please let me pay so that I could leave. She said something along the lines of she was going to provide a small discount (10%) then proceeded to give me nasty faces as if it was a ridiculous ask to be escalated to a manager or someone similar because of the poor service. At the end, I asked her to remove me from all marketing texts, and emails and I am still getting them... The technicians are lovely for the most part but if you want any level of respect, choose any other salon.

Went to try this nail salon out for a pedicure and it was very nice experience!! Both nail tech…read morewere super friendly! Salon was very clean as well!!

Every tech I've worked with is great and always has a creative idea for my nails that looks…read morebeautiful!

I think I'll be going here and only here in the future. Last Saturday noon, I walked in hoping they…read morehad a slot for me, which they did. I only had to wait for 15 mins or so. I got a Cat Eye gel pink, which totaled up to around $45 (it would've been $10 cheaper if it weren't Cat Eye and just a regular gel)! My nail tech Anny did such a wonderful job, I will be requesting her next time too. She was very gentle in the removal of my past gel -- I feel like I've had nail techs who kind of just chip away at the gel and my natural nail. But Anny was super gentle and was very detail-oriented with the clean-up and shaping. My nails looked so fresh and clean before she even painted it. The final results of her work are in the pictures I attached! One thing to note is that they do not accept Apple Pay, and I ended up tipping my nail tech through Venmo since I believe they only take cash. Total I probably spent $65ish with tip. It's been a week since going and my nails haven't chipped or anything, and the paint's still in tact. Love this place!

Still my favorite nail salon!!!! They are just amazing. Service is top-notch. I love my Christmas…read morenails!

I can't say enough good things about Lana's. I was looking for someplace closer to where I lived…read moreand came across Lana's. They take their time, the owner is super kind and friendly. They don't rush, very polite and average priced. I've been here twice and both times were great experiences. I will be back!

Laura is my favorite manicurist!! Very personable. Pedicure…read morewith Hot Rocks! I mentioned I had an issue with my right ankle. She applied more heat From the hot rocks. Personalized is a PLUS... This Salon is cozy and has piped in Music and Features a TV Travel Log of many countries! Come on bye and ask for Laura

O. M. G. I found Minh by accident about 7 months ago and my life has been so much better... well my…read morenails are They just remodeled and it looks great. The atmosphere is warm and inviting. I am always greeted by name by Sydney. I held back writing this review because I wanted it to be my secret, but I can't keep it anymore!!!

I came here because I was looking for an alternative manicure where they don't drill on your…read morenatural nails. I was looking for a structured gel manicure that helps your natural nails grow out in a healthy way. I also like my manicures to be durable and worth the price. Daisy was so knowledgeable and did an amazing job! Her suite was clean and fun, I loved that she had a movie on so I could chill while she did my nails. I will definitely be back.

I visited Daisy for a Special Pedicure. She did an amazing job! One of the best pedis I've ever…read morehad. Didn't rush though the details and made sure my toes were looking great for my upcoming trip At one point I couldn't even feel her trimming my cuticles. If you've ever left the nail salon bleeding, you'll really appreciate her gentle vibes! Thanks again.

No appointment. Popped in with a friend and my pedi got started immediately, friend starts her…read moresoaking next to me - 15min in my friend asks when hers will start. She says 20 more minutes! Sorry, what? So misleading to start my service immediately but expecting her to sit there with her feet in water for 45min...they knew we would have gone somewhere else if they said there was a 45 min wait for two services together. There are too many other good nail places around now to bother here again. Was also not busy at all and really run down inside, which shows the decline in popularity. The tech was apologetic, and this was not her fault, but the gentleman (manager?) kept saying we should make appointments next time. Based on a scan of the reviews here that doesn't appear to be the solution either.

Never been more disappointed in a gel mani/pedi. In less than 3 days after my gel mani/pedi I…read moredeveloped an infection on my right thumb, multiple chips in the gel nails and the entire gel polish fell off my pinky toe. Save your money.