1. Pretty Little Nails & Spa

    1. Pretty Little Nails & Spa

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    Phoenix, AZ

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    Pretty Little Nails & Spa

    4.5 (438 reviews)
    ModerateNail Salons, Waxing
    Closed 9:00 am - 6:30 pm
    Updated over 3 months ago

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    Response time

    1 day

    Response rate

    60%

    Services - Pretty Little Nails & Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Pretty Little Nails & Spa Photos

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    Recommended Reviews - Pretty Little Nails & Spa

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    Reviews With Photos

    Full set with gel polish, chrome, and heart design
    Eden U.

    Love how these turned out! Also got a pedicure. Pricing is so reasonable compared to other places. And friendly service!

    What I originally asked for that couldn't be done
    Amanda M.

    Went in for my first time to get my wedding nails done. Needless to say that was a mistake. I requested an ombre acrylic nail which they said they wouldn't be able to do acrylic with, but they could do dip which i was fine with, so long as it was the design i wanted. When I sat down, I showed the nail tech the photo of what I wanted and she said she didn't have the colors....to which I kept asking "you don't have white and pink" because as a nail salon, these are non-negotiable colors to have. Another tech came over and handed her the colors and from what I could tell, was telling her to just do it. She tested it out on an extension and it looked horrible. It was not ombre, it was half white and half pink. She called over another tech to tell me that she didn't want to do it on my nails because the acrylic would be too harsh which I knew was not true as I could see it was because she could not do the design, and she was still going to be doing acrylic on my nails, and she originally told me she wouldnt be doing acrylic anyways. So I had to change my wedding nail design last minute. When she was shaping my nails, she would ask me if it looked ok, and I would ask for a little fix and she would get so annoyed, just an extremely annoyed look on her face, and she was talking in another language with the other techs, and kept saying "ombre" which I knew was about me. It was in a very loud and not pleasant tone of voice so I knew she was not happy with my requests. To be honest, this was the exact opposite kind of experience I wanted getting my wedding nails done. I walked out extremely disappointed and almost embarrassed because of how big of a deal it all was made. I wish the other techs would have stepped in and taken over as it seemed like they knew what they were doing and would have been able to get done what I wanted. I will not be returning and will not be recommending.

    The real thaaaaang! Ps I asked for round and it turned out beautifully.
    Nacim I.

    I moved back to Phoenix and started the journey for keeping dip on my nails. It had been years I'd been getting it done and with design. So naturally I went to places that are known for doing unique designs and found a place that stuck. After a few months of terrible service I decided to look for another nail salon. I found the reviews for Pretty Little Nails and called in immediately for an appt with Julie. She took the dip off and showed me the integrity of my nail had been compromised so suggested doing hard gel (liquid gel) this time around. I took her advice and she walked me through the entire process. While it was an unique experience with hot nail moments (literally) I came out with exactly what I asked for! I am sharing the inspiration photo and what Julie came up with amazing outcome!! Now if only I could take her to Nashville with me

    I came in as a new customer needing a fill. All I wanted was a simple French tip. She did not seem confident. I left with none of the French tips looking identical to another, I had white paint all over my hands and arm. I have never went to a salon where I wasn't able to get a French tip done properly.

    My first liquid gel manicure for my wedding that lasted a month!
    Vanessa C.

    LOVE. LOVE. LoVE! My friend has been coming here for almost 10 years, and when it came time for me to think about where I wanted to get my nails done for my wedding, she treated me to a mani and pedi here. It was really important to have something that lasted through the wedding into the next two weeks for our honeymoon. Christina is who I was with and she is the sweetest soul. My pedicure was amazing, and I did the liquid gel manicure. I am happy to report it lasted A MONTH. I have never had any manicure (Gel or Dip) last that long. That being said I have been to a lot of other salons (the popular valley favorite Prose being one of them). A month people...I am HOOKED. I will warn the liquid gel, stings? My friend warned me of the same thing. Which isn't pleasant but it's momentary. I was worried as stinging usually can't mean anything good, but the next time I went in my nails had grown and were not damaged. I even broke one off this week (slammed my finger in a door by accident, yes I'm clumsy) and even that painful break, my nail under neither was still healthy, and only a little scratched from it being ripped from my finger. Christina was able to fit me in before my next scheduled appointment and just redid all my nails.

    I've been coming to this salon for about four years now! I love the color selection and the space itself is very nice and clean. Julie and the rest of the staff are all very kind. I get the liquid gel and they last 3+ weeks on me. My suggestion is when you book just be clear what you're looking for because the techs have different skill levels for designs.

    NOT THEIR WORK! This is what I wanted (so simple) and it was such a struggle for them to understand! Like what?!
    Avi E.

    Update: Owners response is a joke - I said I wanted a dip SET and no acknowledgment of my treatment or making me wait for 30 minutes. Like I said the pricing wouldn't have mattered if the staff wasn't so rude. I was asking for something very simple and was not treated kindly! I just wanted to get my nails done, I didn't need an attitude about it. Ended up paying the same price somewhere else and they were SO nice. Kindness goes a long way. TERRIBLE customer service!!! I called to see if they had availability, they told me a time to come so I went straight down. When I got there I asked how much it would be to get a dip set with just colored tips (like a French manicure but color - picture below it's not rocket science)... they told me it's $40 and $10 for the gel tips... I wait for 30 minutes even though I showed up early and when I get in the chair she tells me adding a tip is more so now the total cost would be $60! I honestly wouldn't have been bothered by the price if she wasn't so damn rude about it!! Trying to tell them I wanted color tips but with a dip base instead of acrylics was beyond hard, like I was speaking another language! I was so frustrated at that point I decided I didn't want to give these people my money and walked out.

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    5 months ago

    Business owner information

    Photo of Christina H.

    Christina H.

    Thank you Hannah! Hope to see you soon!

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    11 months ago

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    3 months ago

    Nice and friendly technicians, very clean shop! Happy with pricing as well. Good quality and value.

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    4 months ago

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    Christina H.

    Thank you Roberta!

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    5 months ago

    It is easy to get an appointment the same day. The techs do a good job and don't forget you when their work is done.

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    1 year ago

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    10 months ago

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    Christina H.

    Thank you very much! We hope to see you again soon

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    2 years ago

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    2 years ago

    This place is awesome! Quality nail work and clean salon. Great vibe, I've been coming here for years.

    Business owner information

    Photo of Christina H.

    Christina H.

    Thank you so much! It’s always so nice to see you

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    1 year ago

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    2 years ago

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    2 years ago

    BEST place to get pretty little nails and feel pampered! Thank you, Christina and team!

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

    Amazing place to relax and get a pedicure!!! Friendly attentive staff that do an amazing job!!!

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    4 years ago

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    5 years ago

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    Christina H.

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    1 year ago

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    5 years ago

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    Christina H.

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    3 years ago

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    4 years ago

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    6 years ago

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    Christina H.

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    2 years ago

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    7 years ago

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    6 years ago

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    Christina H.

    Thank you so much! We hope to see you again when you are in town!

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    2 years ago

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    7 years ago

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    8 years ago

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    Christina H.

    Thanks so much! See you soon Angelica!

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    4 years ago

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    Page 1 of 11

    Pretty Little Nails & Spa Reviews in Other Languages

    Ask the Community - Pretty Little Nails & Spa

    Do you do soft gel extensions (gel x)?

    We currently do not offer Gel X

    Do you take walk-ins?

    Hi! Walk-ins are first come first serve basis. It is best to make an appointment

    How much for a gel manicure one color no design?

    $25 for basic one color gel manicure

    How much is a gel manicure full set? And is it priced with just one color or you can do a little design? Thank you.?

    Gel fullset are $45 for solid color & $50 for french. Design is not included.

    View All 17 Questions

    Review Highlights - Pretty Little Nails & Spa

    Julie explained everything to me patiently and helped me make the best decision for what I wanted.

    Mentioned in 111 reviews

    Read more highlights

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    Love coming here, everyone always does an incredible job but this time blew me away! I wanted a…read morecomplex nail design and she delivered to the fullest extent!

    I'm disappointed with my experience at this nail salon, especially considering the price I paid for…read morea very basic service. I would highly recommend asking detailed questions about pricing and the technician's experience level before starting your appointment. I have natural nails and requested a dark pink clear polish with my nails shortened. There was no design, artwork, or specialty color involved. During the appointment, the technician asked if I wanted my cuticles cut, and after already beginning the service, informed me that this would now be considered a manicure with additional cost. What surprised me the most was the final result and price. My nails were cut drastically shorter than I expected, and the total came to $90 for acrylic-related services with a very simple clear polish look. Unfortunately, the outcome did not match the cost in my opinion. This is actually the second disappointing experience I've had at this salon, which is why I felt it was important to leave a review for future customers. The salon itself may work well for others, but I personally left feeling unhappy with the communication, pricing transparency, and final result. I can say the establishment is very clean, cute decor. They offer a drink with the services which is a nice touch.

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